Jumeirah Group / Jumeirah Hotels & Resorts

Jumeirah Group / Jumeirah Hotels & Resorts Review

Reviews 2724
4.6
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A
3 years ago

The hotel is more than wonderful and the swimming ...

The hotel is more than wonderful and the swimming pool is very large and the hotel's hall allows the occupants to enter the Wild Wadi aquatic park by entering the gardens and the view from the room is a fantasy and overlooking the sea and Burj Al Arab

S
3 years ago

A really good brunch afternoon at Beachcombers, J...

A really good brunch afternoon at Beachcombers, Jumeirah Beach Hotel. The theme is pan-Asian with drinks included, the range of food and seafood was superbly presented and looked amazing. There are different food stations where food is freshly prepared. There is such a variety on offer it's impossible to sample everything, the food I did try was delicious. There was live music playing and the artist Sam Tring was really good, the play set really suited the chilled beachfront setting. Thanks to the waiting staff who were brilliant and kept drinks and water topped up. If you want a good view of the Burj Al Arab this is as close as you will get. A walk along the beach finished off the day perfectly. I would highly recommend the brunch and hear the Sunday roast is also excellent. I will definitely return for the pan-Asian brunch. A perfect weekend or holiday treat.

K
3 years ago

My visit was to the D&A gastro Pub in the hotel. B...

My visit was to the D&A gastro Pub in the hotel. Beer and food was very good as were the majority of the staff.
The venue has been and has the potential to be excellent again, but the lack of attention to detail is costing it the full 5 stars at the moment.
Messy sinks and discarded used hand towels were piled up in the mens bathroom, which also had outdated adverts for the Dubai Rugby 7's posted in them, minor details but when you are charged premium prices it is reasonable to expect excellence in all areas.

A
3 years ago

Ive been trying for a week to reach any one to tal...

Ive been trying for a week to reach any one to talk to arrange for my wedding. They keep telling me we will call you back and they dont. I said can I visit the hotel to speed up the process and they replied we will call you back!!!

P
3 years ago

Not how it used to be. If you're European or a lo...

Not how it used to be. If you're European or a local then you're practically guaranteed excellent service. The facilities are great rooms above average but when it comes to meal times the managing of staff is awful. Clear issues between the different ethnicities. But the ones that provide excellent service shine. If you can try and arrive at you meals early then you're get excellent service. The excuses I got are we're under staffed or too many guests. Take your pick but I noticed floor managers standing around not helping and the staff that do work were over worked.
The water park is excellent Wild Wadi but the resort photographers are a bit over zealous.
Watch out for the taxi drivers especially the unbranded black Lexus drivers as they will try to over charge you and always ask for a receipt.

M
3 years ago

we were here just for one of the restaurants in th...

we were here just for one of the restaurants in the hotel. the facilities we used whilst there were clean and tidy. the location is amazing, right near to the Burj Al Arab, on the beach front a short walk from Kite beach. the foyer is amazing, with these fascinating flower lights that open and close (see attached timelapse).

J
3 years ago

Impressive hotel, very good service, the breakfast...

Impressive hotel, very good service, the breakfast buffet the best in the hotel, the most basic declared beach, the very spacious and well maintained rooms with impressive sailing views, the very good aquapart

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Jumeirah Group / Jumeirah Hotels & Resorts

Jumeirah Group / Jumeirah Hotels & Resorts

4.6