Parvin Singh Channa

Review of Jumeirah Group / Jumeirah Hote...

Not how it used to be. If you're European or a lo...

Not how it used to be. If you're European or a local then you're practically guaranteed excellent service. The facilities are great rooms above average but when it comes to meal times the managing of staff is awful. Clear issues between the different ethnicities. But the ones that provide excellent service shine. If you can try and arrive at you meals early then you're get excellent service. The excuses I got are we're under staffed or too many guests. Take your pick but I noticed floor managers standing around not helping and the staff that do work were over worked.
The water park is excellent Wild Wadi but the resort photographers are a bit over zealous.
Watch out for the taxi drivers especially the unbranded black Lexus drivers as they will try to over charge you and always ask for a receipt.