JT's KIA Reviews

First of all I would like to thank Montrel for helping me pick out the right car for me. He needs to be recognized for his great work and great customer service skills!!! My car is a 2021 Kia k5. When I got it, I noticed some scratches in the front of the car. So my father took it back up their because I had to work that day and told them what was wrong with it. So they proceeded to paint the front of the car and when we got it back.. one side was smooth and the other was rough!! We told them about it and still was the same thing. They said it's nothing else they could do. Yes it is... y'all could at least buff it out so that it can be smooth again. I mean we all work hard for our money and I just want it done right!! They gave my dad the run around and that's not fair. All we wanted is for my car to be fixed the right way. So,when you read this which I sure you will.. I just want my car to be fixed. And show some respect to us and your customers and just don't say we can't help you... which I know you can. Just take the time and EFFORT to do y'all jobs right!!! I don't want to ride around knowing my car needs fixed. #Fix my car pls#

I looked at a few cars on the internet and decided to go to JT's Kia to look in person. Bobby G took great care of us. He listened to our needs and put us in a Kia Forte in about an hour and a half. The best car buying experience we have ever had! Left with a clean car and a full tank of gas! You guys are the best!! Thanks for everything!

Was there for service today. It's a pain to get a service appt to an extent because you have to schedule so far in advance for routine service. They're always busy but have a decent waiting room

I took my kia to the service department to get a tire replaced. Jim said it will take 2 hours. After 2 hours, I come for the car and it was never been serviced. Jim said they don't have the tire. My wife called and he was very unprofessional with her.

I am happy to say that kia wants to resolve the experience i had. 5 star

Purchased a car for my wife and the experience was great. So great I went back to get me a truck but unfortunately lonie was no longer working there and the service I got was just terrible. It took 3.5 weeks to get in for a tire balance, then with an appointment it took 4.5 hours to balance 4 tires. Was supposed to get a key fob for my truck since the original one was busted but to my surprise they forgot to call the key guy. After promises to fix the issue here I am over a month later no key fob and no response from the seller. Service has truly gone down the drain and for the amount of money spent on cars I'd encourage others to shop elsewhere.

So my wife and I just looking to browse around at souls. We got a Mr Deon I believe and he was the most laid back and professional salesmen I've ever talked with. He didn't push anything and was there when we needed him but wasn't over bearing at all. Will definitely send people this way to look at cars.

Friendly folks. Great selection of vehicles. Went with Sorento as we love the last one.

Brought my son into look at a car. Super low pressure. My son was not comfortable with a payment and didn't buy. Salesman thanked us for coming and took the car back. Very nice.

Recently the engine seized up in my 2015 Kia Sportage and I had it towed to JTs Kia of Columbia for repair. Apparently it is a common issue because it was fixed at no charge to me under some campaign they have. Cool. After they had my car for 3 weeks. I got it back and some of the components weren't working properly (door lock/fob and heated seat issues). These things were working perfectly when my car died. At my appointment today they told me that they did not touch these parts to replace my engine. I don't expect that they did, but when my engine seized it shorted the starter and it seems like a couple of other things as well. Of course they want $700+ dollars to fix it in addition to the $147 Diagnostic fee I had to pay. Ridiculous. Will not go back here again!!! And I spoke with the Service Manager Justin while I was there. He was no help at all!!!