I recently bought a gently used 2013 Ford Excape Titanium. This SUV has everything I was looking for and at a price that couldn't be beat. I'm a pretty picky person when it comes to car shopping but Spencer Fellows ensured all of my needs were met and exceeded. The entire staff at Classic Ford were professional and attentive to a customer's needs. When I'm in the market for my next car, Classic Ford will absolutely be my first stop. Keep up the excellent work!
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The sales team here is amazing. Especially Mack he sold me my car. However they re service team is not great. They act like they don t wanna help you, and you they have a bad attitude the whole time. Especially the lady behind the glass. I had to call Mack just to get my car in to get looked at. They said they don t check transmissions under warranty, even though they re a certified Ford dealership so they have to...The gentleman the brings your car around though is very nice.
Great crew of folks down at Classic Ford Lincoln. Taylor is a very good sales person and great young man. I was very satisfied with the patience and time he put into helping me . I wish him great success in the future.
I can t begin to explain how grateful I am for the care and services I received from the sales team at Classic Ford. They really went above and beyond the call of duty to meet my needs and find exactly what I was looking for. I would especially like to thank Xavier Montague for going the extra mile in finding the perfect SUV for me. I am absolutely ecstatic with my vehicle purchase.
Set an appointment for 8 a.m today, a couple weeks ago, their first available appointment. 11 a.m and my car still hasn t even been looked at. They don t have a courtesy car. Maybe good if you can get a ride or have another car to move around.
Carson was Great. He is very knowledgeable of the vehicle I purchased and also helped me on getting the proper paperwork I needed to complete the transaction. I do appreciate his efforts and excellent customer service. Again thank you so much.
+ This review is only regarding "The body shop", however their parts department is also amazing. +
Donnie at the body shop is awesome! Highly recommend the body shop there as they are very professional, courteous, informative and very direct which is great because a lot of places beat around the bush.
**They will repair all makes and models at the body shop**
The only thing that I liked about the dealer was that they had the car we wanted. The salesperson was very dry, no personality and had we not wanted the vehicle, we wouldn t have done any business here. The salesperson was very hesitant to take my reasonable offer to the sales manager, as if he was scared. We arrived with financing already taken care of, basically just sitting commission in the sales person lap... I would think a little personality would be present but it wasn t. I hated my experience, queen the sales manager was very nice and knowledgeable, the greeter was nice but that salesperson was TERRIBLE. The salesperson is your first representative at a dealership, he didn t give any information on the vehicle, drug his feet with the paperwork. We were literally sitting in the finance office an hour early because he hadn t done what he was supposed to do. Then, on top of that, the full tank upon purchase clearly doesn t exist here. I asked, they agreed but there was only 3/4s in the tank and The salesperson acted like that came out of his commission. We re not doing any business with them and this sales person anymore. Wish they wouldn t have had the vehicle we wanted because we wouldn t be writing this now. Terrible experience, would not recommend this sales person.
Took our Aviator in for its first service. Jessica and the team did a GREAT job. Kept us informed of what was going on. Fixed a minor warranty issue THAT DAY. Service price was excellent. Wash and vac was a special touch! Great car. Great shop.
classicfordcolumbia.net
