JR's Custom Auto Review

Did amazing work on my truck. They added mirrors headlights and a backup camera all for an amazing price. Will be back.

Edit:
I recently got my car broken into and the person who did this smashed the window and took my radio which JR Custom installed. This has nothing to do with JR Custom in fact it was miles away from their location. I took the car back to JR Custom to get a new radio installed. By that time I already got a new window installed. They quoted me the same price as the first installation $350. Which is quite fair as the person who stole my radio also cut a lot of the wiring and broke some of the parts where the radio sits, ect. I come back later and the total bill was completely different. $150. They told me that the work involved was a lot less than they originally thought which is why the price is different. This shows just how honorable they really are. You can not expect this type of honesty from anywhere else. I personally work for an automotive company that I refuse to go to to have work done on my car and they would not have done this. The company that I work for would have charged me $350 if not more just like so many other automotive companies out their, but JR Custom is different. When whoever broke into my car to steal the radio they bent a piece of the door trim to do it. When I got home I realized that JR Custom bent it back right into place. Something I never asked them to do, but they went out of their way to do this for me out of the kindness of their heart. Thank you so much and I of course will be back!

Needed to get some quality upgrades done on a new Jeep. I used JRs several years ago when they make some modifications to my Corvette so I knew they paid attention to detail. Great experience as usual. Gary took care of wheels, calibration, tint and several other upgrades. Quality work all around. Will use them again

New hard top bed cover for F250

These guys were great to work with. Gary didn t oversell me but got me into just what I needed and at a very fair price. I made the selection on one day and was back the next to have it installed. Took less than 1 hour in and out and it looks great! JR has a super cool (and very clean) garage to hang out and browse while you wait. I was referred by a friend and I would recommend to others.

All of my experience with JR s has been top notch. They r the Go To Guys when U need something special/exceptional/one of a kind for any type of vehicle. They do what they say they r going to do which is very refreshing to know and makes them a difference maker in their industry!

This place is awesome. They have very knowledgeable technicians and they were able to solve a problem that 2 other companies were unable to solve. They also solved it very quickly and in a cost effective way. Much appreciated! A special shout-out to Homer who was able to help me immediately!

Purchased a 2020 Jeep Wrangler and took it straight away to JR s for a lift, tires, wheels and new bumpers and side steps. Couldn t be more pleased with their work. Gary was great to work with.

Dropped me off at my work when I gave them my car and they delivered the car to my work when they were done! Going above and beyond the standard for customer service. Great people to work with as well. Will definitely be returning for any future tint/audio needs

I had an absolutely wonderful first experience at JRs Custom Auto Service. The staff was amazing, very knowledgeable and welcoming! I was highly impressed with how personal the owner was, he took the time to get to know me the customer and he seemed very appreciative to have my business no matter how big or small the service! I will definitely be back to mod out my vehicle further! To say it was a Wonderful experience, is an understatement!

Great selection and service. A true candy store for the car and truck enthusiast.

I want to thank JR'S for taking care of me. They went above and beyond to get me in and out. They even gave me a loaner vehicle to drive while they had my vehicle. Who does that?? I will definitely refer anyone I know to them and I look forward to doing business again with them in the future.

I have dealt with these guys many times and find them extremely knowledgeable and honest.

Quick to respond through their website/texting. I stopped by so they could see what I needed installed and they ended up fitting me in same day which was unexpected and appreciated.

JR s came recommended to me by a family member when I told them I wanted to put a new stereo in my Tundra. From the very beginning the experience was exceptional. The staff is super friendly and Stuart went above and beyond to make sure I got exactly what I wanted. When I picked up my truck, the sound system quality was better than any other vehicle I ve driven, which says a lot since a buying criteria for me is the sound quality. Outside of traditional maintenance, no one else will ever touch my truck for the many upgrades I have planned. If you have any modifications planned for your vehicle, you will Be beyond satisfied using JR s. Thank you!!

JRS did solid work on my truck. I m the second owner but extremely satisfied. Called for an invoice of all the previous work they d done to it before me and they had it taken care of within 24 hours.

There really good at what they do. But they are some jerks working there. Grand Prairie Audio is just as good and way cooler

Amazing place to customize you cars, trucks, and RV's! Thanks JR, Bryan, Gary

I highly recommend JR's Custom Autos to customize your automobile, they did a excellent job in customizing my Jeep Wrangler unlimited, I am very happy with the quality and finish product.

Just added bumper, lights and winch on a Jeep. Gary was very helpful getting me set up with just the right equipment to fit my needs. The process was fast, easy the Jeep looks great.

We were interested in improving the ride in our 2018 Transit van which we use for road trips (about 20K per year) and found JR s as the only Authorized Installer for VB Air Suspensions. We contacted JR and he invited us to ride with him in a van he had just completed and we were sold on the solution.

They verified the inventory was available and it took 1 week to get it in and another week to install it. The team did a great job of sending email updates and following up with a call. Knowing we had trip planned they even stayed late to complete the job on a holiday.

The customer service was excellent and we plan on using them again in the future. After 40 years, they know the business and the customer service makes you feel comfortable with the investment.

Look no further, JR and his Team can provide the look and feel you are desiring for in your custom ride if any type.

If you want the experts to work on your vehicle, take it to JR s. They will do you right every time

Great service! Everyone here treats you like family! Not only that they do amazing work!

Gary and Aubrey went above and beyond for me!! I had issues with the dealership I bought my Tahoe from and from the phone call to in person meeting they took care of the problems without hesitation and with lots of laughter. I ll be back for a lift job!!

The customer service and the work that was done was OVER THE TOP.. I would highly recommend them They had to order my part they let me know when the part was delivered and then scheduled installation. I absolutely love the work done...thanks guys for everything.

Just added bumper, lights and winch on a Jeep. Gary was very helpful getting me set up with just the right equipment to fit my needs. The process was fast, easy the Jeep looks great.

Love the level of expertise and honesty JR provides! Very happy with the work and quick turnaround. We plan on many more visits for endless customizations!

Did not have what i wanted
But really helped me a lot.
Thanks.

The experience could not have been better. Gary was so friendly and helpful. I went in hoping to have new wheels within a few days and they made it happen that day. Really great experience from start to finish.

JR outfitted a Mercedes Sprinter for family travel and did a fabulous job. They installed new seats, a wood floor, television, refrigerator, electrical, new storage space - the works! Everything was as discussed and delivered beautifully. Highly recommend JR for any and all custom work.

Great Company that produce Quality Parts and Services. Super Friendly and Informative. I Highly Recommend them and definitely plan on doing more future business with them.

I couldn't ask for better service than what I received. I went in looking to buy side bars for my new truck. The gentleman's names that helped me has slipped my memory but he wss great. He showed me the types that were available and which ones he had installed that looked nice. I took his advice and loved them. The bars were ordered on Monday and delivered on Tuesday on about 3 hours. They will definitely be my go to for my auto accessories.

The folks at JR's Custom Auto Service are amazing! I just had an Aluminess roof rack and ladder installed on my extended, high roof, Ford Transit. Everything went perfectly. JR and Aubrey took care of getting everything ordered and delivered. When everything arrived, they gave me a call and I drove up from Austin to get the work done. Because I came in from out of town, they got me in and out of the shop in just a couple hours. The shop was spotless. They waiting area was relaxing with a nice, big TV. They even loaned me a car to grab some breakfast. I love the rack. It couldn't have gone better. Thanks!!!

They are so nice with the people And the guy on the front desk answer all my questions I recommend this place

My experience with working with Stu and and Larry at JR s. Custom Auto has been nothing but excellent !!

If you have any 4 wheel part accessory needs do yourself a favor and don t take your rig anywhere else. These guys have been in the game a long time and know what there doing.

Mike / Mint Construction

Stewart and all his staff were very kind and professional, will definitely be back.

Great Service. Didn't mind explaining in detail about the product . Will use again in the future. Enjoying my LED lights.

Great Customer Service. JR went above and beyond. I ll definitely use them again!!!

Recently had a Retrax cover put on my truck. This place is top notch. They had my cover in 3 days as promised. Told me install would take 1.5 to 2 hours and sure enough 1.5 hours later it was complete. THIS IS HOW BUSINESS USED TO BE DONE! With JRs it still is. I look forward to doing a lot more business with them in the future. If you are looking for a reputable, honest business that does quality work THIS IS THE PLACE!!!!

Great service. Great products. James and crew will take care of you.

JR and his team provide a one of a kind custom build out and execute with seamless skill, precision and passion. One of a kind experience. Like new best friends. You ll never forget it and you ll never regret it.

Friends,
I have been using JRs Custom Auto for decades after trying other outfits that fell way short of staying in business and providing service and products that are current, relevant, and reliable.
My latest build was quite intricate with a Sprinter Van for personal use and it is amazing, comfy, and works...imagine that!
Always have JRs on your short list to bring a great look and product to your needs.
S Noble - Dallas

Gary was great! Very knowledgeable of all the products I was looking for, Gary went above and beyond to make sure our sons truck was ready by his 16th birthday, he made sure everything was done right and in time! Thanks Gary, we will definitely be back for more accessories, our some loves the lift kit and his wheels and tires!

JR did a fantastic job with my jeep. Lift kit, 37s, light bar, light cubes, exhaust, amp steps. I had a minor issue which Stuart took care of promptly. Very professional and high quality work. They kept me up to date and delivered on time. I highly recommend them.

Had a stereo installed into my sons car for a graduation present. I had used JR's before. They are always professional and do the best work. My son loves it.

Talked with customer service and the lady was very helpful and polite.

If you want an estimate that's going to be double what anyone else will charge these people are the ones to see. They will go out of there way to show you out the door and smile will doing it. I have no idea why I stop by here sometimes... Maybe to remind myself that there is always a worse place to go. The only joy of this place is being able to play fetch with the black lab they have running around the store. How these people are still in business is beyond me.

Every time I've ever walked into this business if I'm able to even get the attention of the person on the sales floor they are down right insulting... I guess I'm not dressed in clothes that say I spend money. Maybe if I went in wearing a suit and tie they'd act like they care. I'll just go to Bonnie and Clyde auto for my customization needs as they greet you and work with you to make sure you get what you want without making you feel worthless.

Wow and now I'm being belittled by the owner himself, that just goes to show you how much of a lowlife the owner and his business are. Don't worry I won't be back to your pathetic shop when there is so much better out there with reasonable prices that's just as good and better than your workmanship.

This is a factual review left by a real life potential customer.

Came in to JR s for help on my lift kit on my truck. Got the lift done at another shop, truck was not riding good. Gary helped me out getting some rough country struts for my truck. They guys at JR s did a great install. I m very pleased with the outcome. Will return to purchase items here for my truck.

Great service fast good pricing.They are really friendly. JR is very helpful. It would be nice if they would wear masks during Covid19.

Mr. Youtuber @Hemilife44 put me on to this spot, great assistance from their staff. Ordered the part, kept me updated when it came in. Install, and educated me on the pedal box. ONLY PLACE IN TOWN YOU CAN GET THEM!!! Thanks Hemilife44 for the plug!!

This place is the best place to have custom work done. I give them on a scale of 1 to 10 a million. Will definitely use them in the future and recommend them to friends and family

Prior to my visit, I checked out stores like Car Toys. None of them were up to par with JR s. The owner was very informative and friendly, the staff and the technician did not disappoint either! The finished product was fabulous, and the sound upgrades were on their own tier. Would recommend!

Amazing group of patriotic Americans. Quality work and got the job done quick!

Everyone was so nice and helpful. I would recommend them to everyone! Service was great and really quick.

Stuart and Aubrey are awesome they never disappoint!
RIP Mark

If you are looking to have custom work done to your vehicle don t look any further. These guys are great. Gary went above and beyond to work with me. I had a lift and new tires/wheels put on my new truck and they did a great job. These guys are honest and do fantastic work. Will definitely be contacting JRs and Gary when I need anymore work done on my truck.

Highly recommend JRs Custom for all your vehicle accessories. JR and his staff were professional and very accommodating throughout the entire process of building out our new restoration truck. Truly exceeded my expectations. Thanks guys look forward to building out the next one!

JR, Aubrey and the team were awesome. Added AC/heater and installation for animal transport van. Great communication and quality work.

These guys rock. They are very professional & good at what they do!!!

JR and his team are amazing. I wouldn t go anywhere else to have my cars/trucks customized.

I love JR customs. They have always taken great care of me and the vehicles. The staff is great and have become my extended family. Gary is the man and Is always honest and professional.

Good service and Quality work been coming to them for years. They have a great staff

I was told about JR s custom auto service by a good friend. I had gotten bids to do some work on a Toyota SUV that I wanted to turn into a dedicated hunting/over landing vehicle.

I couldn t speak more highly of them. They have been great to work with. I have ended up getting a whole lot more work done than I originally anticipated. They can do anything you want and they do a great job while providing great value. I am sure you will not regret using them

I just had JR Customs put 2 seats in our work van.
They got it done a lot faster and the seats are awesome. Thank you to the team at JR's from the team at hometint.com.

I have used JR s Custom Auto for my last several vehicles. My previous 2019 AMG GT 63 was taken there to get speakers installed. They put a powered JL Audio set up in the truck and it sounded amazing and it looked great too. I didn t want anything that would take away from the original car design. I just got a 2020 S560. They installed the same JL Audio powered subwoofer in the trunk. It sounds even better in this car. These guys do great work!

I ve used JR s for years now on all of my vehicles including my motorcycle and will definitely continue to do so! They re always professional, timely, do quality work and very helpful! This is an outstanding company that deserves a shot at your business! Thank you to JR and crew for always taking care of me!

Love this place! Top notch service and quality product installed in my RV.

Do all needed to accomplish customers requests! Worked on both my vehicles now and can t be happier with their performance!!

Amazing service. Fast turnaround on custom work. Was waiting for an issue or delay in quoted time, but actually they finished ahead of schedule. Class act. Will be doing business with them again. Thanks Joel!

I have unique work truck requirements and these guys just completed my second conversion. I cant stress how happy I am with the work to do. Attention to detail is second to none. Thanks JR's Custom Auto, you guys are the best.

I ve been using JR s since 2006 and they are the most professional go to for any of your auto needs. They bring a level of excellence that exceeds even most high Brand luxury equipment on the market. So if you are in the market for upgrades give these guys a chance and I sure they will earn your business. Always keep in mind professionalism equals unsurpassed quality. The gentleman in the production area have been with this company for a long time. They know what they are doing. Happy Upgrading........ Be amung the finest!

Dash cam installation
Momento M6 dash cam. Beautiful and clean.
I'm glad i checked them out. Fair price, well worth it. Highly recommended

" Lights , Camera, Action "
I had my offroad lights installed with a custom ADD bumper , they relocated the front camera at the same time . Now I'm ready for off-road action.
If you want the best team of professionals working on your custom car or truck these are the guys

JR's Custom Auto Service always provides white glove customer service and their products are the BEST!! On a scale of 1-10 they are an 11!

Update: I had JR's Custom Auto do an upfit to get my van fitted out for taking my two Golden Retrievers and all our gear to dog shows. It turned out wonderfully! They did a great job on the insulation, interior siding and electrical work. The platform for the dog crates and cargo turned out just there way I'd planned. They made several suggestions that I hadn't thought about and that just made it better. My dog shows friends are quite impressed and a bit jealous! I highly recommend this group!

Just started the process for a van upfit and I really like the attention to detail and how JR listened to what you need. I think this will be a great experience

GREAT CUSTOMER SERVICE!! GREAT PROFESSIONALISM!! UNMATCHED WORK!!

Employees are extremely intelligent and knowledgeable. Amazing workmanship

I had a few things done to my Jeep, back up camera, storage units and work on my hood. They did a fantastic job.

Friends,
I have been using JRs Custom Auto for decades after trying other outfits that fell way short of staying in business and providing service and products that are current, relevant, and reliable.
My latest build was quite intricate with a Sprinter Van for personal use and it is amazing, comfy, and works...imagine that!
Always have JRs on your short list to bring a great look and product to your needs.
S Noble - Dallas

Great service the finished product was better than I could have imagined!

JR's Custom Auto Service did an awesome job installing new speakers into my vehicle. Speakers sound great at a very good price. I will trust JR's with my future automotive needs.

Chris
Irving, Texas

Bought seats and brackets for my 2019 Mercedes Sprinter online and brought them to JR's. They were able to install them with no problem and they look like they were installed by the factory. The install was fair and affordable based on other shops that wanted to charge me almost quadruple what JRs did. They also had safety in mind when installing which meant a lot to me since I will be toting around the family in it on our ski trip. Thank you again for that.
I did not know this but they customize Sprinter and Sprinter type vans so I will definitely be coming back for the outfitting of mine.
Thank you to JR and his staff...you will be seeing me again soon.

I came in to get my windows tinted and was greeted warmly as soon as I stepped in the doors. They took care of me at an affordable price! I ll be back for sure

JR and his team added air-ride suspension to my 2021.5, Pleasure Way Plateau. Now, it rides like the Motorhomes that have pusher engines (at least that is how it feels to me ). They are true professionals in every sense of the word and have made me a happy camper. I plan to buy new tires there next and then my Jitney will be perfect.

They helped me in a pinch and fixed a flat for me for no charge. Just so I could go find a place that sold my size tires and get me off the side of the road. THANK YOU GUYS!!!!

They were creative, knowledgeable and prompt. I highly recommend them

They have done custom work on a number of my company vehicles and have done a great job every time!

Bought tires for my Jeep. Waited for them to be balanced. Sat with Gary front salesman. It was like being at home B. S n with some friends. Relaxing type place.

These guys are the absolute best at what they do. I've never had this level of quality and service anywhere else.

Amazing service and awesome work. I had a ramp shipped to JRs and they installed it to perfection. They also added etrack added to my van at the last minute and they said no problem, we will knock them both out at one time. Anytime I need work done to my sprinter, it will be done at JRs Custom Auto.

Amazing as always, they treat you as family and let you see all the cool projects going on. Very reliable and professional.

Worst customer service. My boyfriend and I walked in and they didn't even greet us, they just looked at us and went back to chatting with each other.

Great experience. Everyone very professional.
Thanks guys.