3 years ago
Beware of this Management Company.
Beware of this Management Company.
I read poor reviews about Jones and Co prior to signing our lease but assumed it was simply upset tenants who had probably taken poor care of their rental property.
But after 3 years of taking care of our rental unit like it was our own home, never missing a payment and dealing with ordeals like flooding from bad plumbing (during the week of our wedding) and large holes in the roof that eventually attracted rodents, we finally moved out.
We were never compensated for any issues we dealt with but we never complained and simply attributed these issues to home onwership.
Upon moving out we ensured the vents, the drawers, the kitchen, bathrooms, garage, etc were all cleaned to the point of "move in ready status". (To say the home was cleaner and in better condition than when we moved in would be an understatement.)
Then the kicker.. 60 days later, after calling and calling to learn how and when we would receive our security deposit, we finally received it. Mary and Kelly concluded that due to nail holes that were patched and sanded but not painted that they would keep $399. Then they withheld $150 for lawn services. We mowed the lawn the last day of our lease but since Mary took two weeks to inspect the home, the grass had now become overgrown. (The condition of the grass and garden was so poor upon move-in that we bought $200 in mulch and flowers just so he neighbors would know the home is no longer in foreclosure). This was not noted by Mary and she felt it was only right to withhold $150 for the lawn to be mowed.
After all of this we were left with only one option. To call Morgan and Morgan, which we have since done.
My hope is that you do not get caught up in the fast pace rental market in Lee County and end up settling for Jones and Co. Look elsewhere because I know there are many good PM Companies that will provide much better services during your tenure and will not withold 90% of your security deposit for unpainted nail holes and lawn trimming.
Sincerely,
Former Tenant.