ITC Maurya Sheraton & towers Hotel, New Delhi Review

The biryani was not as good as it is advertised to be. It is very average.

Very well presented hotel, great staff, rooms are large & good breakfast.

Great place to go for a lavish meal, better with family

Overall, the hotel is in the early stages of becoming dingy. Carpets in the rooms show extreme wear and the wooden floors creak substantially. Due to my late arrival and departure (2:00 AM), I booked two extra nights to insure that I had a room to access immediately upon arrival and shower prior to departure - despite this,my Lifetime Titanium status and stated preference for a high-floor room, I was still given a regular room on the lowest floor. I found sleeping with numerous occupancy sensors (I hope that is what they were) blinking all night an unnerving distraction. The complimentary breakfast had a nice variety of food, but the crowded seating afforded no privacy to communicate with my colleagues and despite having more servers than any restaurant I have ever observed, the service was consistently poor - constantly had to wave frantically just to have my black coffee refreshed. Note that my dining experiences at Bukhara and Tian were wonderful. On my last evening prior to check-out, I was entering the shower when the sliding door shattered (it was NOT slammed shut in any manner), proceeded to detach from the hardware and fall in upon me. Fortunately, the glass was tempered such that there were no large sharp pieces, but needless to say, I was very disturbed. Upon check-out, barely an apology was offered for my inconvenience. Bottom line: unless you are an Indian national, expect less-than-respectful treatment and courtesy..

Very comfortable stay in ITC Maurya... ambience is good..staffs are very helpful.overall my stay here is good.

It's amazing if you want a to spend quality time in luxurious environment it's none other than ITC Maurya

A fabulous 5-star property where you can come stay amidst ultra luxury. The staff is, as expected, fabulous, the ambience is wonderful and since I was there for a work related conference, the food that we were served was fabulous too.

I'm 100% sure the rooms would be well worth it too, although I haven't had the opportunity to stay at their rooms. Yet.

Overall experience - fabulous!

A 5 star hotel that deserves no mention, good is awesome, ambience is great, hospitality is nice.

So beautiful place.very amazing all buffet items..love this place...

You get the best service staying here. The restaurants here are reknowned. Includes the Bukhara, Dum Pukht, Pavilion and an Italian restaurant. The Kaya Kalp spa is an experience not to be missed. There's a wide variety of Western and Indian buffet spread for breakfast. And if it's not there, you can request for what you like from the kitchen. They'll try to accommodate your pallate.

The hotel is excellent. Attended a ceremony hosted in Kamal Mahal. The decoration was great. Ambience also great. Service was excellent. The food quality has to be improved. Rest all is well.

As they say responsible luxury!..they make sure that is felt at every point..

At first there was a velvet service then comes the decorations of the hotel and the swimming pool and there was a buffer system and the service were good too

Went for a golden wedding anniversary dinner. As usual well decorated and excellent service from very well trained staff. Food was alright but not excellent by Maurya standards. A pleasant experience.

One of the best five star deluxe property in India.. great ambience with attractive entrance lobby

Luxury hotel with polite staff. Hotel also has beautiful interior and exterior. A good place to stay if you are visiting Delhi.

The pavillion restaurant service was not upto the mark. Not satisfyied. Improve the services. For everything v hd to ask. For example, napkins, finger balls, salad, spoon. For every small thing v hv to call the boy. Not happy.

The food has really deteriorated.....and the service has become very slow and pathetic.....a very average experience and a very disappointing one 2.

Easy to locate on map,

About hotel: very humble staff with helping nature, a nice pleasant place to enjoy your weekend with your loved ones.

Great location and amazing ambiance, however when checking out, we ran into problems with our card not being charged requiring emails and phone calls to be exchanged afterwards with a less helpful subset of the staff, as we were constantly being transferred from one individual to the next and told everyone is busy. It truly is unfortunate given how great the stay was that issues arose during the check out and bill settlement process.

Bukhara indian restaurant is a nice place to visit for dinner. Make sure to do advance reservation else waiting time can easily exceed 1 hour.

Old in the new avatar....we booked a room and when we enetered it i was like you u hv even more smaller room than this kindly upgrade...other 4 star hotels are providing better rooms at least on space

One of the finest hotels in the Country and Capital having hosted several leading personalities of the world including Former American Presidents. Housing the world famous and probably the most expensive Indian Restaurant "Bukhara" offering sumptuous Indian Delicacies. A Beautifully landscaped and ideally located hotel in the Diplomatic Enclave in the heart of New Delhi.

Great hotel with great ambience pavilion and bukhaara restaurants are awsome great staff krishna pandey of pavilion a great intelectual server served food with smile it is a home away from home

Class never goes out of style. Although please don't expect that the taste and quality in case of event or buffet to be same as restaurant.

Great stay, staff was awesome. Room was really nice. Restaurants are really good.

Landmark hotel in the New Delhi area. Choice of royalty, political leaders and business tycoons. True Indian hospitality.

What was missing was service. Otherwise a comfortable stay

Food here is just awesome, if u are food lover then u should definitely book it

Attended an event at ball room. Excellent facilities provided with great food.

ITC is an expensive hotel in the embassy enclave area. Service is very hospitable, but it did take a rather long time to check out, I'm not sure why.
The rooms are rather small, I think because this is an older hotel. There were a number of universal electrical outlets, which is unusual, and very nice. The bed and bedding were very comfortable. The bathroom is nice, but small. They're was a standard hotel-sized refrigerator in my room.
The breakfast is very nice, but if you want only Western food you will be disappointed. I don't know the cost, as it was included with the room. The grounds are very nice, with a large outdoor pool.
In light traffic, it is about 30" to the airport.
This was an SPG chain hotel, now Marriott.

One of the best hotels in Delhi. Located in Chanakyapuri, among various embassies. Fantastic service, beautiful rooms and delicious food in the various restaurants. If you're staying here, you need to have the daal at "Bukhara", which is where the dish "daal bukhara" originated.
Strongly recommended.

Great hotel on SP Road in Delhi. Have always enjoyed my stays. Good food and services.

Excellent Hotel, very nice rooms. Service is great, staff is helpful. Complete luxury experience.

And food is good too!

Love to visit again and again with family and friends.