No wonder the bill is over due......NO ONE PICKS UP THE PHONE!!!!!!!!!!!!!!!!!!!!! AND IT IS THE MIDDLE OF THE MONTH.
Nobody wants to pick up a phone when you call this company. This is not how you should treat your customers. Customer Experience matters even if you're in pill packing industry.
Stacie Cox is the best!!!!! She always helps us with any issues and ensures that we get what we need.
I tried many times discuss my handy capped son's bill, was promised to rebill his insurance company , but nothing happened. Filling complaint with BBB of NJ.
This is a residential care pharmacy that sends random bills to the patient s Guardians or caregivers. Generally with no explanations. Difficult to track down anyone in billing and when you do get someone live their response is I only send out the bill, I don t know why your being billed or what it s for . They have to track down the pharm tech who filled the order and will call you back. Then, they never call back, you get another bill and the cycle repeats...until they threaten you with a collection agency. I am trying to advocate using a different pharmacy at the facility.
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About Ippc pharmacy
Long term care pharmacy in New Jersey. Assisted living, skilled nursing, residential health care, group homes, New Jersey, Pennsylvania, Delaware
IPPC Pharmacy is a leading long-term care pharmacy based in New Jersey, providing exceptional pharmaceutical services to assisted living facilities, skilled nursing homes, residential health care centers, and group homes. With a strong focus on quality and customer satisfaction, IPPC Pharmacy has become the go-to choice for healthcare providers across New Jersey, Pennsylvania, and Delaware.
At IPPC Pharmacy, we understand the unique needs of long-term care facilities and are committed to providing customized solutions that meet their specific requirements. Our team of experienced pharmacists works closely with healthcare providers to ensure that patients receive the right medication at the right time. We offer a wide range of services including medication dispensing and delivery, medication therapy management programs (MTMP), compliance packaging solutions (blister packs), IV therapy services as well as consulting services.
Our state-of-the-art facility is equipped with advanced technology that enables us to provide accurate and efficient pharmaceutical services. We use electronic medical records (EMR) systems which allow us to communicate directly with healthcare providers in real-time ensuring seamless coordination of patient care. Our automated dispensing system ensures that medications are dispensed accurately while minimizing errors.
At IPPC Pharmacy we believe in putting our customers first by providing exceptional service at all times. Our team is dedicated to ensuring that our customers receive personalized attention throughout their engagement with us. We have a 24/7 customer support line where clients can reach out for assistance or inquiries regarding their orders or any other concerns they may have.
We pride ourselves on being an industry leader when it comes to compliance standards. At IPPC Pharmacy we adhere strictly to all regulatory requirements set forth by relevant authorities such as HIPAA regulations governing patient privacy rights as well as state board regulations governing pharmacy practice standards.
In conclusion, if you're looking for a reliable long-term care pharmacy partner who will provide you with customized solutions tailored specifically for your facility's needs then look no further than IPPC Pharmacy! With our commitment to quality service delivery coupled with cutting-edge technology infrastructure and experienced staff members who are passionate about what they do - we guarantee satisfaction every time!
- Website
- ippcrx.com
- Address
- 703 ginesi drive
- Categories
- Pharmaceuticals
