Haven't used InnerCityLets yet?
Ask AI

What reviewers say about InnerCityLets

Generated with AI from 11 reviews on Trustburn · updated 41 days ago

Customers generally describe InnerCityLets as professional, responsive, and helpful in finding suitable apartments, with several reviewers praising convenient locations and smooth booking processes. A few noted limited apartment options or minor issues with amenities not matching what was advertised, but most had a positive overall experience.
What does InnerCityLets do?

InnerCityLets provides short-term holiday rentals, holiday lets, and festival lets in Edinburgh. They focus on helping guests find apartments for short stays in the city.

What are the most common complaints about InnerCityLets?

Based on the critical reviews on file, the main complaints involve the physical condition of the apartments: uncomfortable and dirty mattresses, single-glazed windows letting in noise, and a very poorly equipped kitchen with blunt knives, chipped crockery, and missing basics like baking trays and oven gloves.

AI-generated from reviews on this page. Verify anything important with the company directly.

John Fazackerley
Reviews 1

I had a mixed experience with InnerCityLets. While the overall service was satisfactory, there were a few issues that could have been better. The apartment I rented was in good condition, but some amenities were not as advertised. However, the company was responsive to my complaints and resolved them promptly.

Jaakko
Reviews 1

The service provided by InnerCityLets is excellent. I have never encountered such a professional company before. They were prompt in responding to my queries and helped me find the perfect apartment in no time. I highly recommend them for anyone looking for a hassle-free renting experience.

Dan Debout
Reviews 1

I recently used InnerCityLets to find an apartment in the city. The experience was good overall. The website was easy to navigate, and the customer support was helpful. The only downside was the limited options available for my preference.

Nikita Safronov
Reviews 1

I recently used a rental service to find an apartment in the city center. The experience was smooth and efficient. The website was user-friendly, and the customer support was helpful whenever I had any questions. InnerCityLets provided me with a great experience.

David Ham
Reviews 1

The rental service was excellent. They helped me find an apartment quickly, and the entire process was smooth. The staff was friendly and professional. Definitely recommend using their service if you're looking for a place to live in the city.

Mandy
Reviews 1

We rented Flat 3, 1 Cranston street through inner city lets. It looked like a nice flat from the photos, but in reality it was very disappointing. The location is good and you can walk to everything, but the downside is the constant noise through the single glazed windows. The main problems we encountered were with the very elderly, uncomfortable beds with dirty mattress protectors and even dirtier mattresses. The kitchen was also very badly equipped, blunt bent knives, chipped crockery, no baking trays or oven gloves. The bathrooms were just elderly, but functioned ok. I contacted the flat manager after the first sleepless night and he did come to the flat. He agreed about the state of the beds and mattress protectors and said he wasn t aware of the problems. He manages the flat and so surely should be! We paid a lot of money to rent this place!! He returned two days later with MDF board to put under four of the beds. This only resolved the problem of the noise created by the broken base, but the mattresses were so old it didn t help with that. When we arrived there wasn t even any hand wash at the sink and not even one dishwasher tablet to start you off! I have never stayed in any accommodation which provided so little. My advice would be to avoid renting from this company as they are clearly not managing the properties properly.

Questions & Answers

No questions yet — be the first to ask.

News & Press

No news yet. This is where the business shares its own updates and press.

Photos

No photos yet. Photos shared by reviewers will show up here.

Widgets

Boost your business trust by displaying widget on your website — its a simple way to convert your visitors into customers.

Embed code

<script src="https://trustburn.com/widgets/index.js"></script>
<div class="trustburn-widget" data-trustburn-protocol="https:" data-trustburn-domain="trustburn.com" data-trustburn-widget="score" data-company-path="innercitylets" data-lang="en"></div>
More widgets

About InnerCityLets

No.1 Choice for Edinburgh Holiday apartments. Short Term rental, Holiday Lets and Festival Lets in Edinburgh.

InnerCityLets: Your No.1 Choice for Edinburgh Holiday Apartments

If you're looking for a comfortable and convenient place to stay in Edinburgh, InnerCityLets is the perfect choice. We offer a wide range of holiday apartments that are ideal for short-term rentals, holiday lets, and festival lets in Edinburgh.

Our apartments are located in some of the most desirable areas of the city, including the Old Town, New Town, and Leith. Each apartment is fully furnished and equipped with all the amenities you need to make your stay as comfortable as possible.

At InnerCityLets, we understand that every traveler has different needs and preferences. That's why we offer a variety of apartments to suit every budget and taste. Whether you're traveling alone or with a group of friends or family members, we have an apartment that will meet your needs.

Our apartments are perfect for tourists who want to explore all that Edinburgh has to offer. From historic landmarks like Edinburgh Castle and Holyrood Palace to cultural attractions like the National Museum of Scotland and the Royal Botanic Garden Edinburgh, there's something for everyone in this vibrant city.

In addition to our holiday apartments, we also offer festival lets during some of Edinburgh's biggest events such as The Fringe Festival or Hogmanay celebrations. Our festival lets provide visitors with easy access to all the action while still providing them with a comfortable home base during their stay.

At InnerCityLets we pride ourselves on providing exceptional customer service from start-to-finish; from booking through check-out our team is always available should any issues arise during your stay.

So why choose InnerCityLets? Here are just a few reasons:

- Convenient locations throughout Edinburgh

- Fully furnished apartments equipped with modern amenities

- A variety of options suitable for every budget

- Exceptional customer service from start-to-finish

We believe that everyone deserves an enjoyable travel experience without breaking their bank account which is why our prices remain competitive without sacrificing quality accommodations.

In conclusion if you're planning on visiting Scotland’s capital city soon then look no further than InnerCityLets! With our wide range of affordable yet luxurious holiday apartments available throughout various locations within central edinburgh - it’s no wonder why so many people choose us time after time again when they visit this beautiful city!