INH Property Management Review

Doug is a great guy to work with. I wrote this one year before your company screwed me out of 3000 dollars. So I would not rate the company with 5 stars -5.

Horrible booted a whole community n charged me for stuff I didn't do. I need help to correct this. If anyone wants to help, I would be grateful.

Horrible. They say our rent went up due to an increase in our household income which is false because we have not reported nor have we filled out paperwork regarding income. When you ask management to show you the paperwork they have you get ignored and they don t answer you. Onsite management is quick to blame residents and love to retaliate if you go above them. It s ridiculous

Hands down the best property management company in the state.

I have to say INH Properties has been great to work with. I decided to look at moving to a new location and found Pinecone Villas in Sartell. The showing and the whole process was made easy by their staff. The move went well. I highly recommend renting with INH.

Of all the apartment management companies I have dealt with in the St. Cloud metro area, INH Properties was the only company that I didn't have a problem with. In fact, I would recommend renting from this company over others in the area, especially when you actually talk to someone and not get an answering machine! The leasing department is very helpful in finding the right place to rent.

First off the location of the place was great, view of the river and just great location in general. But the numerous issues that arose took away from this:

-Doug the Caretaker\Manager of the facilities would not let anyone talk when they tried asking questions about anything, and would always cut anyone off when they were even responding to a question. Took four times to finally get a question asked, and before he responded the response was, "Are you really going to get attitude with me? I can easily just give back your money order if you're going to be like this."

-I am moving in with my good friend whom is African and Doug would never respond to him once. He came off as pretty much racist; we met with him in person and would never state responses to our questions to him just myself. We called him multiple times to get help on the cost for specific things before even trying to transition into the facility, but out of the numerous times calling would never return my friend's calls once. When we entered the room he would move to the side I was on and never shook his hand even after he did mine. There was a few other things in regards to this as well.

-When calling upon getting help for the location, any questions honestly, they were always directed to him. Nobody was ever able to answer any questions we had no matter what it was. Called initially the first time and just asking if there were any openings, about the money for the place, etc. just basic questions and everything was "written\taken down" and given to him. Lat time I checked if this is a so-called "big business for properties" wouldn't that mean the individuals taking calls should know these basic questions, but hey that's just hypothetically speaking.

-If the call lasted longer than 4:30 pm then the call would be done and nobody would continue even if there were any other questions to be asked. I know one of the calls I was receiving the information over the phone that again, Doug left for us, and we got about a fourth of the way through and the individual on the call stated it's time to go and get off the phone. I do fully understand the general notions about no overtime, or similar concepts, but last time I did also check we are paying money to live in this establishment, wouldn't the general concept be that we are customers, again hypothetically speaking.

Now it isn't my intent to ever bash a corporation at all, but everything about this "business" came off interestingly bad. I say this because of just every time we came into the place of establishment the individuals would look at us weird, and when my friend would go to ask questions they wouldn't really pay him any mind and look somewhere else, or just at me then respond to me even though I wasn't the person asking the question. I needed some help with the monetary payments due to medical complications, and I went in with her, there were snide remarks and comments about this factor.

Doug, whom has been with INH Properties for I believe 20+ years, really needs a complete reality check. For the intense conversation and not letting people ask simple questions, for his mere intent on not wanting certain people inside his living establishment, and just so much more. I have never been treated like this, and the pure reality that I had again witness the actions of someone towards a friend whom is a POC, and everyone else within the "business" with similar actions, I honestly don't and can never fathom how this place stays open, unless it's only white people they deal with whom accept such negative accolades. Sad how an accolade is suppose to bring insight upon positivity, but this was the worse experience I have ever had with anyone, and I truly hope those individuals actually learn something from how they treated me, but moreover, my friend.

Have a good day!

Rent is too high. I'm being accused of being a liar. Tried to charge me for a roach treatment and then wrote me up for cigarette butts that weren't mine in 2017 when I hadn't smoked outside since November 2016. And one of these reviews is a plant by one of their staff who also happens to live here. Garbage all over the grass, safety hazards left and right, afraid to get anything fixed because I'm afraid of getting eviction notices. Wouldn't fix dryer for six months and it still doesn't actually dry clothes. I think there's dry rot and the ceiling definitely has water damage. I know the building is almost 50, but I have never heard of anyone having roaches in MN in winter before.

I do not recommend renting from INH Properties- they are a business that just try to take your money. We got $38 back from our Security Deposit even though we left our apartment cleaner than when we moved in. They will try whatever they can do to keep your security deposit.
During our 13 month lease our property manager changed 3 times.. communication was poor and management was not stable.
We also had the "perk" of off-street parking, but our parking lot was always overflowing, so we had to park on the street. The parking lot is not managed of who is parking there.
INH will try their hardest to take your money, so I highly recommend not renting from INH. Find a local landlord, not a company.

Terrible all around experience. Landlord at rosewood in the park is unprofessional. They took almost my entire security deposit for cleaning (understandable) and chips in the paint along the trim (unacceptable). They somehow justify taking $200 for a couple chips along the trim. Disgusting.

Absolutely the single worst company I have ever had the displeasure of working with. They lack professionalism and poise. All they care about is the money they make they could care less about what the people who rent from them are going More

Took a deposit without our authorization and before we even saw the apartment in person and refused to give it back when we decided on another property. DON T RENT FROM THEM!!

I found a really affordable Apartment through Inh, Any problems I have ever had been taken care of. The staff are very easy to talk too, And they work with you. Definitely recommend Inh Properties.

When contacting management, management would take multiple phone messages just to return calls. When moving out of apartment was charged for 6 hours of cleaning on a 2 bedroom apartment. After took 4 phone calls for the management company to respond. When discussing cleaning fees management lied about things said during move out process. Would not recommend using INH, but if you do document everything before and after move out with photos.