Hice un pedido a esta empresa y me llego sin uno de los bultos, nadie se responsabiliza de ello.
Infortisa dice que ellos metieron todo en una caja y Seur que el envio era una caja y la caja llego, aunque sin toda la mercancia.
Al final la unica perjudicada he sido yo que he pagado la mercancia y no la he recibido
The computer distributor that everyone knows in Valencia, good treatment, fast service.
LOS PRODUCTOS SON DE MUY MALA CALIDAD.
HA SIDO UN ERROR EN COMPRAR EN ESTA "EMPRESA".
EL SERVICIO DE POSTVENTA DEJA MUCHO QUE DESEAR.
Fatal, this provider careful with returns, they make excuses for not picking it up or they tell you that they do not pay you the total
A large computer wholesaler, with a good system for collecting material.
I share the same ones that this lady said
"Operators eager to attend, no liability for the guarantees, do not change or return anything. I will not buy more. After wasting a lot of time with them I can not get a product changed."
They do not change or return anything, if you are wrong there is no solution, you eat with cheese whatever. This is not a receipt and I do not understand how they can continue to take that sticks policy to customers, they get their own pit. Nowadays you get better prices online than those of Infortisa, so they will see what future awaits them with this policy of not changing or admitting returns
One of the best computer distribution centers in Valencia. Quick. Adjusted prices and good products. If you need some type of computer equipment and you are a professional in the sector, they are a good solution to find what you need.
After a problem I had with a product, they solved me correctly, I will continue to trust this distributor, they have been serious when I have had any after-sales problem.
IT provider always with a large catalog of quality items.
One of the best computer wholesalers in the country
Very good price and variety, the reception girls are super friendly
The merchandise delivery system has greatly improved with the new system, but the issue of guarantees, as processed, can improve
Our mainstream computer wholesaler when we have some urgency for the possibility of picking up our purchases in situ.
Good place of technology articles. Comfort, price, service ... recommended!
Good place, good people and very agile. All perfect
Poor treatment of customers, unmotivated operators, do not attend to guarantees
Exclusive place for computer and telephone dealers at good prices and services
They have everything at a good price, but buying something there is maddening, the purchase procedure is sooooo slow.
After years of working with them, they have refused me a return for a simple fiso in an OEM box whose interior has not been or touched.
Of shame ...
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I edit on 08/25/2020 as I cannot answer directly.
Point 9.2 of the conditions of sale literally states:
"9.2 The Customer may return the product during the 60 calendar days after the purchase, provided that the product has not been unsealed from its original packaging, used, mounted on other equipment or installation, or subject to disassembly outside of Infortisa."
Attached image, so that the reason for the rejection is clearly seen.
I insist, it is shameful that because of a fiso, a product that is in its original packaging that has NOT been removed from the packaging, nor assembled, only the measurements of the content have been checked, you throw it back.
Especially taking into account the number of years that we have been buying you and the thousands of euros that we invoice you annually.
We are already looking for another supplier, and from these lines I encourage you to read all the reviews about their after-sales service, they are not wrong.
Thanks for nothing.
A question how is it possible that in a wholesaler like this almost everything is more expensive than retailers like PcComponentes or Amazon? I don't understand where the advantage is.
Bad, I've been buying material for years and always very well, lately neither answer the mails nor answer the phone. I have been waiting 48 hours for the response of a rma from an equal team deteriorating my image to my client. Very pissed off
From wholesale nothing, it is more expensive than pc components and amazon, and be careful that they do not make returns, I do not recommend it
Bad customer service, any problem you may have after paying, you manage, they are going to ignore or worry, because they have already charged.
We have been working with them for many years. I have always had good attention. There is no complaint. But if it is true, that the purchasing system they use now, makes you have to order the material in one ship, pay, and collect it in another. Something cumbersome and annoying. But despite that annoyance, they have always treated me very well.
I have been shopping for a short time but very happy with them.
To buy normal computing, don't look for special things.
Infortisa, a computer wholesaler of a lifetime. They could try harder, but that's what there is
Bad treatment, total apathy ... Workers bitter face to the public. They did not solve my doubts, I will not return ...
We have been working with Infortisa for many years now and they have always responded very well to all our expectations. good product line and wide range. Our commercial Jessica, very attentive and friendly, you can count on her for any question. One of our reference providers for day to day.
A lifelong provider for the Valencia area, good service and a wide variety of products
Fast service and large stock, poor warranty management
Competitive prices, quality service although some brands are missing.
DO NOT MAKE THE ERROR OF BUYING ANYTHING FROM THAT COMPANY, I HAVE BEEN SCAMED WITH DEFECTIVE PARTS, AND YOU CANNOT FINALLY DO ANYTHING, RETURN THEM, OR CHANGE THEM. THEY ALL KNOW IT, THEY ARE PIRATES AND BECAUSE OF WHOLESALERS YOU CANNOT REPORT THEM EVEN IN THE CONSUMER'S OFFICE.
They have quite a few IT products, a good catalog and above all they always have stock or they receive soon what I don't like is the new system they have put in place of buying in one place and you have to cross a street to pick up the material in another is the only thing that It kills me a bit otherwise totally recommended
Google reviews should always be read with great caution, but when so many people say the same about the mismanagement of a wholesaler's RMA, it is appreciated by the other members of the direct sales channel to the public and more for a company like ours, in which we never involve our clients in the problems that our suppliers have. We are not customers of this wholesaler, but we planned to add some of their products to our catalog. Thank you all for reporting the problems of such an important matter, such as RMA management.
FATAL, they are scammers, I bought a plate and it did not work, I returned it without opening or unpacking and at hours they told me that it was broken and they gave me false photos of a plate that was not mine, and they did not want to do anything or solve the problem. problem and they have kept my money !!!!
Computer dealer with stock in his own warehouses. Delivery at noon in the Valencian community. You need better prices and stock in general (non-professional) pubic store supplies.
Serious and good treatment, very wide catalog, although it is true that in price they are a little higher than other wholesalers.
Slow fucking. Little desire to work. They look like officials. And they don't have such good prices to be a wholesaler.
And attention attention! If you return something (obviously within the return period), the money you have paid is not returned but the actual price of the product. Have you ever seen that?
Great if you are passionate about computer science.
Your local collection system has worsened, now you have to go to another ship to collect orders
A little lipso to make and pick up orders, returns impossible
Terrible customer service, delivery deadlines are never met, up to 6 delays in the delivery time ... from Ferrero and we are in July and the material has not yet arrived ...
I do not recommend it to anyone since you call and everything is to divert calls and when you look for your commercial they change it every 2 weeks ... Good luck if you find it ...
I don't understand how companies like this are still open ...
For my part I do not think I will ask for anything again ... And I work in a distribution company ... my clients will not buy from this company.
Much would have to change ...
A large technology wholesaler who has known how to adapt to the times and grow
The best distributor of computer science in Valencia
If you are a retailer this is one of the best suppliers you will find, it highlights the price on motherboards, power supply and hard drives and boxes and ram. In graphics this even to online stores
I thought I saw it all, which has been my surprise that when trying to write a review with the email I gave them, DO NOT LET ME, but I do it from another one I have, it is inadmissible the hard face that this company has, to call them somehow, I become a customer and in the first purchase they cheat me, giving me my defective purchase, they indicate to me through photos that some parts are broken that I have not even removed the protector, in short, do not think of buying anything Because they are not going to give you any solution and to top it off being for companies, we can not put anything to the consumer, SCAMMERS AND LIARS.
They are scammers, they sell you defective parts and then you get that you have opened the plastic and it is not worth the guarantee. I do not advise anyone to buy from there unless they want headaches, it has been the worst of all the stores I have bought so far, buying from there is like throwing your money in the trash, I DO NOT RECOMMEND IT TO ANYONE.
National wholesaler of technological products reference in the market for 30 years.
Good wholesaler. There is a good deal and I have never had problems with them in both returns and RMAs
Where to find everything you want from informatica, at very good prices.
Operators unwilling to attend, no responsibility for the guarantees, do not change or return anything. I will not buy more. After losing a lot of time with them, I still cannot get a router in its original packaging, they tell me that the manufacturer does not accept changes.
