Terrible customer service, delivery deadlines are ...

Terrible customer service, delivery deadlines are never met, up to 6 delays in the delivery time ... from Ferrero and we are in July and the material has not yet arrived ...
I do not recommend it to anyone since you call and everything is to divert calls and when you look for your commercial they change it every 2 weeks ... Good luck if you find it ...
I don't understand how companies like this are still open ...
For my part I do not think I will ask for anything again ... And I work in a distribution company ... my clients will not buy from this company.
Much would have to change ...