Anyone looking for a Commercial Insurance companyyy needs to give Jessica & Neil a call at Infinity Insurance Partners. They treat you right and educate you in the process. What seems like a difficult concept to understand with insurance is made simple here. Don't hesitate to give them a call to see what they can do for your business.
Worst insurance company I have ever had the displeasure of dealing with. Their client rear ended me, and its been like pulling teeth to get my car repaired. They ignore calls and messages and will do whatever is in their power to leave you holding the rental/repair bill. Use any other insurance company.
If you are looking for professional and responsive service, Infinity Insurance Partners (aka Nationwide Mutual Insurance Company) is the way to go. I had a brief question regarding my policy. Amazingly, I had the pleasure of speaking directly with the CEO, Jessica Rae Loomis. Not only was her phone manner pleasant 6:30 in the morning, but her answers were clear, resourceful, and informative. As Warren Buffett has said, one indication of an excellent company is its CEO. I encourage you to inquire and discuss in detail all your insurance needs with this company.
The employees at Infinity Insurance Partners go above and beyond in making sure their clients are taken care of. Customer Service is their main priority and it shows. Thank you Infinity!
I used Infinity Insurance Partners for my company insurance needs. The advantage with an independent broker is that they really choose the best solution not only in terms of price. They always answered fast to all my questions and give me different options explaining everything in details. Thanks!
This insurance does not work. I had an accident. For a word I said that they grabbed for not paying. And I'm paying the k covers everything. Deverda I do not recommend them
First time walking in this place with my wife to see how much it would be added to my wife s car registration. We wanted to just get a rough estimate on the cost and the first impression on the woman that was helping us was like she didn t want to deal with people and said that we needed the car title there in order for them to give us anything. Even if that is true she could of made the situation better. This woman they have working there has zero costumer service skills.
Horrible most unorganized company I ever dealt with. You get a new adjuster every claim because the one they give you originally never answers the phone. Something that should of been handled in a day gets handled in weeks with this company
Loan closings are stressful and difficult for most small business owners. Karen and Dave made a normally tenuous process, both stress-free and pleasant. They were communicative, positive, and worked with lightning speed. Having worked with hundreds of insurance companies and agents, I must say Infinity Insurance Partners is the absolute best. I can't compliment them enough.
Policies increase only because they feel like it they are very abusive
Im just going to give 5 stars because whoever reviews these is so polite in letting these idiots who are giving bad reviews know that they are reviewing the wrong company.
Lost my license because of them. They loose me now.
I had to look at the one star reviews because I could not believe someone had a bad experience with this company. Sadly, those reviews are for a company with a similar name. I almost went to the wrong company myself to leave a review. Infinity Insurance Partners specializes in business insurance and Jessica at their office has been nothing less than phenomenal - and incredibly patient. She is a wealth of knowledge and translates everything in terms I can clearly understand as a business owner.
I am waiting for my refund of a policy that I canceled on December 7 and still do not want to give me my money, lots of excuses all this time, thieves!
The negative responses you see are for Infinity Auto Insurance, NOT Infinity Insurance Partners. Infinity Insurance Partners is a boutique firm located in Phoenix serving mainly Commercial Insurance Customers, not the 1-800-Infinity Company. The CEO is an amazing and talented Insurance Counselor licensed in 39 States.
This insurance company is HORRIBLE. They tell you you have full coverage when you do not, you actually have liability. Then, once you get into an accident and make a claim, they finally tell you, "oh you don't have full coverage..." and then we call to speak to a supervisor and he was rude as all hell to me. Won't let me speak and was overall rude. I suggest a totally different insurance. They just lost a customer.
Jessica and Karen from Infinity Insurance Partners are amazing. We have used them for our business insurance for the past 4 years and they have always gone above and beyond for us. I highly recommend them to anyone looking for an insurance agent who truly cares and can provide them the best coverage at the best rate. I would give them 100 Stars if I could!!!
Being stuck in a monsoon with a dead battery worked out for my good being informed of coverage! It's a Blessing to be covered with certainty! Thank You,
worst car insurance EVER! I will never get Infinity insurance again. I got in a car accident , and found out that infinity requested JUNK YARD PARTS for my SUV . That's what i pay for? Done with them.
Jason thank you for your help and I appreciate the time and effort that you put in in your research and finding me insurance that was comprable to my income appreciate it take care have a good day!
