Indian Motorcycle of Ocala Reviews

Brought my 18 Chieftain in to have Stage 2 cams and air filter done .
Jessie and his team done a fantastic job .
Its always great to deal with a great group , Thank You

Excellent experience shopping for our motorcycle. Shout out to Jeff who was exceptional when helping us. Jeff took his time to show us all differnt types of motorcycles and wave runners. Didn't make us feel pressured or rushed and was very honest. We did purchase a Ryker from him. We were very pleased with the deal we made. We recommend shopping here and ask for Jeff!!

If I could give Chris a 10 out of 5 I would. On a Sunday when the service team wasn t available. He was able to keep us upright and rolling. . Great customer service!

Lance and all the guys in Service have always promptly addressed any service I have needed on my awesome Indian. In fact, since this review only let me choose a single person and department, I would add the Parts Dept. and Sales dept. also are second to none. Ocala Indian is the #1 Indian dealer on this planet for good reason. Thanks for all you do guys (and gals).

Called this dealership to inquire about a bike listed on their website. I requested an OTD price since I'm 2.5 hrs away. The online price was low which enticed me, but when they called me back with the partial OTD-- I knew to run. The guy who called me gave me the online bike price, $800 freight, $888 in what he referenced as an Indian Warranty but couldn't really tell me what this fee was for (not the standard 2yr warranty), plus $400 doc fee. Tax, title, and license fees were not included. I've purchased 4 new vehicles in the past 7 years-- I've experienced my fair share of dealership experiences. After the guy couldn't really tell me what these fees were for, I knew they were trying to poke my eyes out. Also, check reviews from other sites. I purchased elsewhere and I'm glad I did.

Great dealership wonderful people I traded mi Harley UC for a Road Master WOW what a difference love my new bike

Steve efficiently ordered the parts I needed for my Indian roadmaster and provided guidance for installation.

After being jerked around at several other dealers, I contacted Indian of Ocala. I simply said straight up, I m having trouble getting to a potential bottom line number. I dealt with Big Cat. He gave me a decent first number, but after days of speaking with other dealers and crunching numbers, I had a specific number I wanted to get to. He said, if you re legit wanting to buy a bike today, I ll contact the owner. Who, by the way, was at Biketoberfest. He said owner will do the deal if I did it today. Well, hell yea I ll do it today! Jumped on my bike and rode from Tampa. Did the deal and rode home. Save yourself some time. Go where bikers want to sell bikes to bikers... If your ready to buy, there ready to sell! If your not ready to buy, you aren t going to get the deals...

Indian motorcycle is also Polaris slingshot and I trust them with my life for every service issue I have they are friendly knowledgeable and have clean bathrooms

Went to Ride-Now, Purchased Exhaust for my Indian, Every thing went smooth, Even got a Military Discount. Didn't have the Air Box, But other then that Clean & Friendly.

Have been needing my first service done on my Indian roadmaster couldn't scedule in advance due to my work scedule ended up with a day off contacted last Pete and Lakeland dealers at least a week wait contacted Ocala Indian they went out of there way to get me in by afternoon so I rode 80 miles each way to get service but was worth every mile they were very professional friendly was a great experience treated me great and I didn't purchase from them but would recommend anyone would use them for sales and service

Donovan was very helpful.Attention to all aspects of purchase was great. We came down from Tallahassee just to come to this dealership. Check them out.

Recently purchased a Indian Chieftain there. The staff was very knowledgeable and helpful. I live 2 mins from the Lakeland Indian dealer but this store is better by far. They are worth the drive. I would recommend them to anyone and will definitely shop there again.

Very friendly and helpful and professional as well as knowledgeable about any and every thing and of course have always done in a timely manner all around great people

There were a few issues with the delivery of my Chief Vintage, but it eventually got sorted. The bike is amazing and I'm hoping things go smooth with the dealership from here on. Sales staff are great. Just attention to detail issues upon delivery of the bike.

For all looking to get a bike,, i highly recommend indian of ocala, the staff is great and ken the finance king is the best, respect to all staff up there,,you guys rock....

I was at Indian of Ocala today, its part of Ride Now Ocala and I finally go to do what I first regretted not doing. The guy who helped me was Caleb Bryan. Great guy and salesman. He helped me get to where I needed to be. The situation... In 2016 I had purchased an Indian Darkhorse. It came with Leather sidebags. I regretted that and I should have gone with the hard bags. To make a long story short, upgrading the bags by themselves is ridiculously expensive, shame on you Indian. I don't mind paying to upgrade, but what you are asking for is insanely ridiculous. So, to make it right, Caleb, got me into a new bike that came with the hard bags and more. Thanks, for making it happen Caleb! Overall, Indian of Ocala is a great place to purchase a bike. They definitely know how to make the experience pleasurable.

Bought a 2018 dark horse on the last tues of May and it was delivered the next day. I didn t get to ride it until I got off work Thursday and with in a mile and 1/2 the abs and engine light came on, and the speedometer quit working. Called and scheduled pick up the following Tuesday. Called weds afternoon and spoke w service who stated it was fixed. The bike threw 2 codes and abs wire was a little loose but tightened. I asked when it was going to be redelivered, and was told the 14th. I said this was unacceptable. I just bought a 14000 motorcycle that went thru service dept. that was 784.00 and only rode it 6 mins. Was told the would check the drivers schedule and call me back. Never got a cal weds or Thursday. I gave up an overtime shift on Friday to go pick it up. Picked it up, and rode it for about 30 miles and same problem again. I barely made it home coasting into the driveway before it shut off. Called service dept. again and waiting for a call back lol. I have rode this motorcycle twice and both times same problem and it only had 784 miles on it. I m not a happy customer at all. I m a new rider and this whole experience has been disappointing to say the least. At this point I don t even want the bike anymore. Sorry for being a downer just really unhappy right now

Decided to check out the new Indian motorcycles, been there a couple times, never a greeting, never had a salesperson come over to me,,,,but today was 100 % better, salesman Jay Moody said hello, introduced himself and we talked motorcycles!! He is very knowledgeable and friendly, I'm a retired motorcycle dealer and let me tell you, I'd steal this guy away in a heartbeat,,,,,this dealership is very lucky to have him there. I'll be back and will look him up, plus send him referrals!!
Joe Zednick.

Just purchased my beautiful new Indian Roadmaster from Adam Cannatella at Ocala Indian, and couln't be happier with the experience. No pressure, answered all my questions - and the best part - he called me first thing the next morning to see how the 2 hour ride home went, if i was happy with the bike, and to answer more of my questions (because he knew i would have some!) Just another example that he was listening, overheard me saying I would need a backrest installed and checked to see that they had one in stock and that they could do it at the 500 mile service.
I am so glad the IMRG Jacksonville group recommended Ocala Indian when i was looking to trade in my Harley. It is a beautiful 2 hour ride from Jax, and so worth it. Thanks, Adam, for a stress-free buying experience,.

Special thanks to Caleb Bryan
He sold our first Harley yesterday
So anyone burying a bike look for him
Thanks Caleb

I called the service department yesterday (7/22/15) asking how much it would cost to ship my 2014 Indian Classic to our new home in Lady Lake, FL from Palm Bay, FL., a 3 hours distance. To my surprise they said, Because you are a valued customer, well take care of this at no charge. I was speechless! And for anyone who knows me, for me to be speechless is some statement. To have my bike shipped by Ride Now Ocala, rather than the moving company, gives me great comfort. Thank you Ride Now!

always fun looking at the new models and talking bikes

Our salesman Jay Moody was fantastic! No pressure sales, his concern for our needs took president over selling a motorcycle. Jay and his managers, Andy & Scott were very patient with us, accommodated our every request, and negotiated in a very professional manner. This location has a large inventory of Indian motorcycles, victory's, triumphs and slingshots! RideNow all-terrain vehicles is just across the parking lot and we plan on shopping there for our future side by side. Thanks ridenow of Ocala!!

Do not see salesman above but this was an internet purchase by Ken but was helped on the floor at delivery by Bigg Cat. Sales contracting with Andy.

Mechanic was great and very thorough. I will be back, despite the distance involved.

I had a great experience with the entire staff from Sales to Service to Parts are great folks and want to help in anyway. Great Place. I have purchased 3 bikes from this dealership. Keep up the great Job :):)

I recently purchased a new Indian Scout ABS. I've put almost two thousand miles on the bike in the past month or so, and am enjoying it tremendously. I want to take the chance now to thank all the fine employees who were involved in my initial purchase, as well as follow up service and upgrades.

Sales advisors Jay and Tim were involved in the initial sale and were very informative and helpful in my decision making process on the bike. I've had great conversations with them both and Jay has assisted me in reviewing a broad spectrum of motorcycles, as I searched for the best fit for my needs.

Parts personnel that continued to be of help after the purchase were Paulie and Steve. They helped me pick out the best accessories for my bike and were very knowledgeable, not just about those particular accessories but about motorcycles in general and Paulie has gone out of his way to share a lot of good motorcycle advice with me.

Service managers, Jason and Tony have been extremely courteous and always willing to get my bike in for upgrades or scheduled service in as fast a time as possible. The service tech who typically has worked on my bike, David, has also consistently done an excellent job.

Extra thanks goes out to Tom and Andy for their work in sales management. They worked hard on setting up my Scout purchase and making sure I got the most value out of it, as well as diligently investing further bike purchases I'm interested in.

Other great sales staff there include Eric and Zack in the other building, who've been extremely helpful and informative, as well.

Overall, the staff at RideNow Ocala are a hard working team, every one of them striving within their own area to create the best experience possible for the customer. I've experienced it personally, and also had the chance to watch the professional way in which other customers are treated. I'll be buying more bikes from the in the future.

Thanks guys!
Omar

We visited with Will. He very passionate & knowageable about motorcycles of all varieties. Would recommend anyone looking buy trade ect. To see him.