Omar &Drake Review of Indian Motorcycle of Ocala
I recently purchased a new Indian Scout ABS. I've ...
I recently purchased a new Indian Scout ABS. I've put almost two thousand miles on the bike in the past month or so, and am enjoying it tremendously. I want to take the chance now to thank all the fine employees who were involved in my initial purchase, as well as follow up service and upgrades.
Sales advisors Jay and Tim were involved in the initial sale and were very informative and helpful in my decision making process on the bike. I've had great conversations with them both and Jay has assisted me in reviewing a broad spectrum of motorcycles, as I searched for the best fit for my needs.
Parts personnel that continued to be of help after the purchase were Paulie and Steve. They helped me pick out the best accessories for my bike and were very knowledgeable, not just about those particular accessories but about motorcycles in general and Paulie has gone out of his way to share a lot of good motorcycle advice with me.
Service managers, Jason and Tony have been extremely courteous and always willing to get my bike in for upgrades or scheduled service in as fast a time as possible. The service tech who typically has worked on my bike, David, has also consistently done an excellent job.
Extra thanks goes out to Tom and Andy for their work in sales management. They worked hard on setting up my Scout purchase and making sure I got the most value out of it, as well as diligently investing further bike purchases I'm interested in.
Other great sales staff there include Eric and Zack in the other building, who've been extremely helpful and informative, as well.
Overall, the staff at RideNow Ocala are a hard working team, every one of them striving within their own area to create the best experience possible for the customer. I've experienced it personally, and also had the chance to watch the professional way in which other customers are treated. I'll be buying more bikes from the in the future.
Thanks guys!
Omar
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