Ikea Utrecht

Ikea Utrecht Review

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Y
3 years ago

Hundreds of euros spent on furniture, the set of s...

Hundreds of euros spent on furniture, the set of screws at home appears incomplete. Called and friendly, but the quickest solution turned out to be driving back to the store. New screws would be ready for customer service.

Meanwhile, 40 minutes further and still waiting for an employee to take a new product out of the warehouse to pull out the bag of screws. The missing part is around the corner from customer service so I offered to take it myself. But no no, that is not allowed; because that is really not the system!

Buying and assembling a desk for a moment has become a day's work.

L
3 years ago

Nice Ikea and very clear .. we are again successfu...

Nice Ikea and very clear .. we are again successful .. we were kindly helped in the kitchen department
We also ate in the restaurant in the evening .. expected that it would be very cheap .. but I think that is a bit of a disappointment .. it was not really special .. my balls were cold to lukewarm .. but really had a draw so anyway everything on hahaha .. Would not eat soon the 2nd time .. and that cola from that device ... gadverrrr what a corner say .. mehhh ...

J
3 years ago

Standard Ikea setup. Great place to shop for cheap...

Standard Ikea setup. Great place to shop for cheap to medium priced furniture and household items.

The cafeteria food was actually sub-par which surprised me; usually Ikea's food is more consistent. But I wasn't there for the food.

C
3 years ago

Ok

K
3 years ago

Mega

A
3 years ago

Terrible customer service: replies within a week ....

Terrible customer service: replies within a week . By phone the queu is longer than 30 minutes. The online shopping service is flawed. I will look for a shop that offers a better online service.

H
3 years ago

fine Ikea. You can shop really nice and what I alw...

fine Ikea. You can shop really nice and what I always do is that I make an outing. just with my family. in principle, the Ikea is so big in Utrecht that you can easily walk there for 2 and a half hours. If you have really smaller children, you can send them there to a kind of play paradise. you have to write down your details and the last time i was there it was free. they really have everything there. The guidance that is available there often really knows how to deal with children.
the restaurant is also very tasty. well varied. I've had it once that it was a bit on the cold side.

in short, if you go there, have a nice day!

R
3 years ago

I always walk with mixed feelings in this store. I...

I always walk with mixed feelings in this store. It is a store where you can buy many things of reasonable quality at a reasonable price.
But I continue to be annoyed by the layout of the store where you are almost obliged to walk through the entire store to finally arrive at the one product that I really need.

A
3 years ago

Fine shop, but with a very annoying exit. The exit...

Fine shop, but with a very annoying exit. The exit at the Van Renesselaerlaan, towards the A12. You cannot drive normally there. The ramp at the exit does not connect well. Especially if you have to turn right. Then you have to drive on the sidewalk.

R
3 years ago

Nuts

L
3 years ago

Ikea Utrecht can be found on the south side of Utr...

Ikea Utrecht can be found on the south side of Utrecht on the inner lane of the A12. Free parking, free coffee and tea with family card, large restaurant, and large selection of household items and furniture. For each his own. Comfortable shopping.

A
3 years ago

Honestly yes, we all like Ikea as a furniture stor...

Honestly yes, we all like Ikea as a furniture store, but what we all dislike is the trip you have to make in the store when buying a simple stuff.
Loosing 15 min when coming for a coffee is a joke...

M
3 years ago

Top

W
3 years ago

Friendly and helpful staff, parking is sufficient....

Friendly and helpful staff, parking is sufficient. Visited again last Saturday and of course not always empty-handed. I myself come from the horticultural world and the houseplants are of very good quality. Especially the different types of Calathea (lover of it, not toxic to cats) if I don't have the species at home yet. I can not leave them, house plants create the atmosphere (air purification) in the house and 75% of the Dutch forget that.

B
3 years ago

The Corona measures had been introduced to a limit...

The Corona measures had been introduced to a limited extent and not enforced. We found no disinfectants at the entrance. In the shop you can hardly keep a distance of 1.5 meters, the behavior of the visitors was experienced as uncomfortable. And that Monday evening between 8 p.m. and 9 p.m. We were the only ones with masks.

A
3 years ago

Their staff there, even when it s busy, they will ...

Their staff there, even when it s busy, they will always find a bit of time to help you when requested. Always a nice shopping experience. Only 4 stars because of the eating area which is dirty, messy and non hygienic, food is sometimes delicious other times uncooked or with "natural" ingredients like earth in broccoli... but well not it s closed cause of Corona :)

M
3 years ago

Great what are the coffee machines and the toilets...

Great what are the coffee machines and the toilets here today again gross !!!!! To make matters worse, we were all sent outside due to a technical malfunction, well that's fine, just fine. BUT WHERE WERE the emergency response team members ???

T
3 years ago

Good help from friendly employees. Only a pity tha...

Good help from friendly employees. Only a pity that you can not return the wheelchair anywhere (atv Corona measures), so you have to walk a round (incl. Elevator) twice to bring the wheelchair back. While 15 meters against traffic on a very quiet evening is forbidden by the staff.

L
3 years ago

Coffee is fine, but fish & chips are really not ta...

Coffee is fine, but fish & chips are really not tasty. As soon as you get to the cash register your fries are already cold and that fish is wrapped in a sticky layer of breadcrumbs. Brrrrrrr. All in all, little attention was paid to it. Breaded chicken cutlet is ok. Dear Ikea people: attention!

Ikea Utrecht

Ikea Utrecht

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