Very helpful staff. The only minus is paid parking...
Very helpful staff. The only minus is paid parking in front of the entrance.

Very helpful staff. The only minus is paid parking in front of the entrance.
Great English speaking staff and service, the Asia grill is excellent, immaculately clean and tidy, a paradise away from the general norm of kiev hotels.
The best spa in Kiev. Comfort, silence and calm. The best service for more than 10 years, professionally and efficiently
Very good service. Its cosmetics in the spa assortment. The accommodation includes a swimming pool and gym, they are awesome and you can sour for a day. Ideal in the rain. The rooms are of the highest quality, which is nice. The cuisine is delicious, especially sashimi and all Asian cuisine. The only negative - bear long.
Great location and beautiful view from the bar/restaurant upstairs.
Comfortable hotel in the heart of the capital - with windows on Sophia of Kiev and Bogdan Khmelnytsky. Modern facilities, comfortable conference room. Friendly staff.
Not only a hotel, there are excellent conference rooms and in the very center, the kitchen is super!
Absolutely amazing hospitality, service and cuisine.
Very good surroundings
Receptionist called Aleksandra very rude and arrogant. No adherence to customer service, not worthy of being called 5-star with zero star staff. Not used to luxury tourism as in the West. Hyatt definitely need to get their staff in order over there.
Old rooms, there is fatigue in all furniture and structures. The reception is not working quickly. Do not report the recording by the hour to the pool. At the request of the staff responds very slowly and always with 2 attempts (even 3 attempts), the supply of cars continued. When booking a room by phone offered a 20% discount, in fact it was not provided. Breakfast does not correspond to the declared cost.
Therefore, taking into account the service, attitude, cuisine, condition of the room stock, it seems that the star level of the hotel does not correspond to the stated. In the future, for such funds we will bypass this hotel chain. And recommend it to your friends.
Paphos, well that is in the center. It just does not fit into the environment.
One of the best hotels, but not the safest, as shown by experience.
Clean, excellent room services, good breakfast options and good receptionists
There is inadequate security at the entrance, to drive such in the neck.
Decent hotel, but nothing special .... a small modest room with a new renovation, polite staff, breakfast varied.
One of the best hotels in Kyiv! Service is at the top level, rooms - spacious (Hyatt standard :) ). Location in the very center of the city and literally next to two old monasteries was once challenged by locals, but nowdays became very much accepted. Very well appointed SPA with wide choice of treatments.
Wonderful restaurant, but the hotel parking is paid
Aside from price, this hotel had it all, from excellent staff, to perfect location, to rooms that you might not want to leave because of the awesomeness of the towels, bathrobe, and luxurious bathtub. But do go for a walk because just a few minutes down the block are some of Kiev's best bars, pubs, and restaurants!
Chic hotel, everything is clean, beautiful and top notch
Not a very welcoming place, there is no special offer for honeymooners. There is a spa, a swimming pool. The rooms are beautiful
Expensive, high quality, convenient. A great place to stay for foreigners for the price tag for them feasible, and the location will allow you to conveniently walk around the city. The cuisine in the restaurant is worth a separate praise.
Good comfortable hotel. Great place for conferences.
I can say that at the entrance to the hotel - a wonderful art :)) I visited the conference there - the hotel staff is friendly, the rooms are light and spacious.
Good hotel with perfect service, wonderful location, spacious rooms and very good breakfasts. Expensive. There are more interesting variants for value for money criteria in JKievbut the stay in this Hyatt doesn't make you feel disappointed.
The hotel is chic, only the design does not fit into the surrounding landscape
Great hotel, beautiful and discreet at the same time.
The hotel has a good location close to the central Maidan square as well as several historic cathedrals. The Asian restaurant's food is high quality and there are good gym facilities and swimming pool.
Wonderful SPA in the historical center of Kiev
You can have a great rest and recover without leaving the city, leaving the care of yourself to professionals. And then enjoy aromatic tea by the beautiful fireplace in the lobby in winter. Or dine with friends or partners on the incredible terrace during the warmer months.
In addition, certificates in SPA and the Olympus Club can be a wonderful gift for your family and friends.
Ridiculous architecture in the most beautiful historical place in Kiev.
In the beds you can sleep, bathe in the bathroom and there is also breakfast. Even with drinks. Elevators and doors work flawlessly.
Shisha woman throwed menu on the table and stood in closed posture. I asked which flavors do they have. She replied tell me what you want I will do. The shisha was ok, but when we called her to fix it she didn't pay attention and after finally we were able to catch her she replied: "You need to wait. I have other work." And she started to serve other customers who came much later.
The service at the entrance is awesome! You will surely be told that the Parking is 50 UAH, considering that the visitor does not go to look at the hotel. The staff at the restaurant does not know the menu, does not understand English, caviar is brought in an hour, and bread after 30 minutes, when ordering a dessert for dessert, expect that a waiter will approach you and ask if you are ready to pay 400 UAH for a plate of fruit, after you have tasted 2 plates of black and red caviar, the main dish, by the way, was brought a side dish 10 minutes later to the main dish
Clean and tidy, this hotel offers great value in the heart of the city.
I m traveling for a couple of months every year, to different destinations..
This is by far the best Hotel I ve been to, especially at times like now (COVID-19), service was amazing and so are the facilities!
High level service. Calm and cozy atmosphere. Friendly staff. Fast, quality service.
One of the best hotels in Kiev. Kitchen service, location 5+
A great business hotel with very friendly service. The location is superb and convenient. Most of the tourist venues are in walking distance
Excellent. Excellent staff and breakfast. On pricey side but worth it.
Was only in a restaurant for 8, very tasty dishes and a huge selection of cocktails. Night view is something.
The price is really scary, the facilities are clean but not new, the service is good but the cp value is not enough
Great hotel with a fabulous Asian restaurant. Right in the center of the city too.
Service at the highest level!
And the best view of Bohdan Khmelnytsky)
I stayed here for a couple of days. The room and the bed was very comfortable. Centrally located near St. Sofia Cathedral. I wish the breakfast spread was a bit better. On two nights I had dinner here. Disappointing menu options and very poor service. As a hotel, offers great stay.
Great hotel with great service and convenient location. I would like to emphasize the professionalism, hospitality and attentiveness of the hotel's spa staff to every client and every detail. Thanks to the painstaking work of the manager of Barkova Natalie's spa, you feel like a special guest. Special thanks to Natalia's manicurist who always remembers all your preferences, does her job flawlessly and creates an atmosphere of home comfort and maximum comfort!
