Hyatt Regency Coconut Point Resort & Spa Review

Great place to stay!!! Really enjoy the staffs friendly service and amazing eats at the restaurant.

Very good at the room level, but the pool is a mess people do what they want and the rules are passed by the lining, which can not be eaten, as I can not drink because I drink. There is even an adult pool and the kids get there. If you are looking for relax, think twice.

We loved this place. With a great location in Florida near Naples. It is a great place for weddings, vacation or quick get aways. The property is beautiful and the activities are great as well for a fun vacation. You can take a ferry to a near by beach so you can have a pool and beach vacation if you want. Highly recommended!!!

Pretty good. The private beach owned by the resort is very crowded with resort guests, and it's loaded with sharp broken shells, and I didn't like it very much. Though the small sand grit was great for building castles and moats and a canal system feeding a sand tub for all the little ones to play in. The resort itself is nice, with the lazy river being the nicest thing there.

Resort was absolutely perfect! Just beautiful here!

Pure relaxation & family fun. Whether it's a romantic getaway or a family vacation, this place does it right

Outstanding location excellent service been there twice and both times nice

This place is my favorite getaway! When you re here you feel like you ve stepped into a new world. Great place for kids, especially, the water park and slides. If you don t want to eat at the hotel restaurants, which have good food, There are lots of mainstream restaurants only a mile down the road at Coconut Point Mall. Shopping and movie theater is really close too!

Love this place. Beautiful resort. Great food. Love the Tarpon Restaurant for seafood!
My wife loves the strip steak there, for you land lubbers!

From the begining, Vera at the front desk was kind, and professional. The room was beautiful with a large walkout balcony. Our sink did get clogged the first day, but engineering was in our room less than 5 minutes after notifying the desk. The resort has a new lazy river and large water slide. There are kids pools with slides and adult pools. Art was very friendly and professional helping us with our bagsThe place is simply beautiful and we will certainly return

Awesome place. Very nice. Friendly workers. Great service. I'd give more stars if I could.

Very Clean Rooms
Very Nice atmosphere

Love the Pool and the Fire Pit

Close by amenities and shopping.

On site dining is AWESOME

The staff was very nice, property was very nice, room was large and clean. Only minor complaint is the bed. If you like stiff then you're set. If you they updated that it would be 5 stars. Definitely still recommend.

Beautiful place, attentive staff but very expensive food and drinks

Nice resort type of hotel......cool water slides and a lazy river.

Everything about this place was great. Check in and out was fantastic.

All round hyatt standard. So you definitely will not be disappointed. The parking man (Miguel) was amazing so helpful and friendly.

Lots of rules. Couldn't park my car in front to unload.

Beautiful property with fun activities for all ages!
Love this place! The Palms are beautiful too!

We spent the night at coconut point because my girlfriend wanted to see the sunset. There hotel was super easy to find! Valet was very friendly, the rims were clean and there was a huge 65 inched TV in our room. Very modern features, mini fridge, chargers near the bedstand. Oh did I mention when we checked in they gave us complimentary glasses of champagne! This place really makes you feel very special. We wanted to hit downtown Naples for the night and my girlfriend forgot her razor for her legs and with no hiccup at all concierge gave us the razors with no extra charge! For my next trip I will most definitely see if they're any Hyatt Regency hotels. They'll be my first choice of stay! I hope this review was helpful as my stay was superb.

This will definitely go up to 5 stars when the lazy river and new water slide pool opens in a few months. Love this hotel!

beautiful property, awesome customer service, lively night life.

Felt like i went to heaven. Water slides, multiple pool, views, bars, restaurants, fire pits, boat rides ect....so much to do without leaving premises. Pricey but worth it.

It was fantastic. I was there for a banquet and everything went without a glitch. Very prepared and professional.

A fantastic place to vacation! The new water park featuring 3 slides and a lazy river makes this resort an excellent place to vacation, whether you have kids or not. The restaurants are top of the line including the bar and grill located near the water park. I highly recommend Hyatt Cococut Point!

Overall, excellent experience. Room was very comfortable and clean, big and new tv, small refrigerator but not microwave, complimentary coffee in room as well. They have multiple restaurants and a modern cafeteria for to go foods and quick breakfast. Gym was very big and well equipped, there was one room with cardio equipment (treadmill, elliptical and upright bike) and also a room with weights and machines. The pools are awesome, specially the lazy river. There is a 25 yard pool for a good lap swim. The hotel has a private island with a boat that takes you there, they have scheduled time for people to go there. The hickory island is very nice, quite and white soft sand. This resort is on top of good customer service, accommodations and versatility.

Very friendly staff. Rooms as expected. 4 stars because pool area could have been kept cleaner. Overall great experience. I ll be back

$6 Charge per person for being part of a group!!! Not much discoun6 for happy hour!!!

This place is beauty+elegance combined with great customer service! Go visit and you'll get a little taste of heavenly atmosphere here and now. Smiles

Fantastic hotel with every amenities imagined.highly recommend this luxury hotel.

Top notch amenities. Honestly the largest television I have ever seen in my room. Enjoyed my stay

This is a beautiful place! The staff is great. The bar staff kept busy, but still managed to chat and make us feel welcome. The outside fountains are beautiful, especially at night. The pool area is well kept and the pool and huge water slide look welcoming (we didn't get to try them out, its December!). My husband was able to smoke his cigar in the very comfortable outside area complete with TV's, and heaters when needed. There's great dining available in the resort, but many other nice restaurants within a few minutes drive time for variety. There's a nice shopping center across the highway, about a mile away. Be sure to take the ferry over to their island...shells galore!

High end relaxed luxury. Tropical resort setting in SWFL. Abundant foliage paths, long fountains and meandering pools. Good seafood restaurants.

Unfortunately a skyscraper, but:
Very nice rooms, large outdoor area with pools, friendly staff, indescribable breakfast experience, shuttle boat to the beach.
Restaurants and shops are easily accessible by car.

Service was ok but food is awful, both dinner and breakfast. Sunday evening all shops closed plus Mon, Tue closed too. Pools floor dirty, towels and garbage everywhere. This place needs to hire more staff and train them well.

This place is the bomb. Awesome service, food and amenities. I have been here many times and they always impress!!

Little weekend get away with the kids was a fantastic time! Everyone we encountered was very friendly and helpful! Gail was wonderful! Looking forward to going again.

Went to the Sunday brunch at the Tarpon Bay restaurant at the Hyatt. Can we say PHENOMENAL!!!! You not only get there buffet items, you also get to choose an entree from the menu. Includes as well all you can drink Champagne, Mimosa and Bellini. Extra $8 for the vodka to build your own Bloody Mary's. And IF after all that you still have room, there is a dessert bar, sorry I didn't get pics. Must make reservation. The price is $49/Po but TRUST, it's SOOOOOOOO worth it.

Extremely nice hotel with friendly staff to boot. The rooms are nice and the grounds offer a plethora of things to do. They have a couple pools, a couple water slides(big and small for kids), and a lazy river. In addition, they have several restuarant and firepits(3 to be exact) around the hotel. Overall, a nice place to stay

The rooms werent cleaned to my liking, condiments in frig from previous guest, trash under the beds, staff wasnt as friendly as other resorts.

Beautiful resort lots of fun things to do by the pool and the beach is amazing.

This was the perfect vacation spot for our family! Just like all hotels, the extras in the gift shops and the drinks were pricey, but there was a Target just up the road where we picked up some snacks and drinks. There are also so many restaurants and stores nearby, including an awesome outlet mall! There is so much to do here for the entire family. There are pools, slides, a lazy river, hot tub and pool for adults, putting greens, rock climbing wall, fire pits, a private beach that is just a short boat ride away. We definitely weren't ready to come back home to the cold weather after a week of fun!!!

My 4 year old had a great time and wanted to stay forever lol firepits are nice with smores kits you can buy... great for anyone wanting to entertain children while relaxing themselves the only thing that was disappointing was that shes a full swimmer, and was 1cm under the height for the slide and she cried and cried that she couldn't go... I understand.. but make sure your child it at least 42 for the one slide and 48 for the others... they don't care if your child cries...maybe a good thing

This property unfortunately needs some TLC in the maintenance and upkeep departments; may have just been an issue since we visited during the holidays, but felt this was below the Hyatt's usual standard for resorts.

Out dated accommodations, noisy due to constant over head planes. This hotel offers nothing in the morning for guests.
No coffee, no muffins, no nothing, unless you buy it at there Bistro which is always super cold.
Only pleasant experience was with the overall staff.

Beautiful facility with everything you need, no reason to even leave unless you don t want to pay top dollar for food/beverages. Family friendly & excellent service everywhere on site.

The Good the pool and waterslides are great and the pool side staff was wonderful!

Now the bad. The elevators kept getting stuck, after having spent the day at the pool and returning back to our room after 3pm it had not been touched.

The beach is a boat ride away!

Overall it was our 1st and last time staying here. The area has other offerings at the same price point that would make better options. In my view it does not live up to the Hyatt name!

We loved our kayaking tour with Captain Don!! He was very knowledgeable about the wildlife and local history. We learned a lot!! Hotel was awesome!! In town for a conference 500+ people and the Hyatt managed flawlessly!! Everyone super friendly, they hotel was clean and pleasant!!

Poor service. Property has lost its reputation of being a Hyatt Regency and now can be rated a water park with a room to sleep over. 1 overwhelmed valet attendant. Front desk check in could care less where you were traveling from, who you were traveling with and did not offer any services. Did not care how many times you have been at the property or if it was your first visit. All they did is hand you a piece of paper describing COVID protocol and your room key. Next is the 10 minute wait for the elevator, not exaggerating , there is a line to get on. Front desk girl said she was doing us a favor to get us 2 beds because third party booking site did not specify king/2 queen. Poor service. She said she was Front desk mgr and could care less... here is your up charge for the 2 queen, take it or leave it. Again, we did you a favor. This mgr needs to get a job at Target as this is the level of service she provides. Be aware

Wonderful service, great resort plenty of amenities.

The brunch was good, but was mostly seafood. As someone who doesn't like seafood it was hard to find food.

We were there for the Venetian Ball charity event. The food, wine and entertainment were all top notch. Our server, Rosa, was above and beyond. She was not there just to do her job, she was there to be quietly, professionally excellent. Since I am gluten free, she made sure to accommodate that need while maintaining her overall excellence. She is a great representative for the Hyatt during an excellent function.

Perfect time of year to be here. Not too busy, yet. Great staff and amenities.

Beautiful and well-maintained Resort. Staff is friendly, courteous and will go above and beyond. The event and Catering staff are top notch

I am extremely disappointed with my stay! My family and I have rented 4 rooms here and 5 of my family members had to rent at a different Hyatt near by because this regency was fully booked. They do not want to give 5 of my family members wrist bands due to full capacity it s not crowded and people continue to leave due to the weather. Aside from this issue, two of our rooms had large stains on our pillow and bed sheets. At 4am we were woken up by the fire alarm and went down 6 flights of stairs! And we still do not know what was the issue. My whole family drove down from they keys for my sons 4th birthday.

Great location. Awesome views. A favorite getaway with the family.

Really nice place to get away for a few days and relax !!

We had a builder conference at the resort and I couldn t be happier. The facilities were ideal for our various meetings and breakouts and social events. We even had some participants with hospitality suites that were just lovely. The food offered had an excellent variety and was delicious. 5 stars. Well done resort staff team and thank you.

Waitress spilled 2 glasses of red wine that she was serving from a tray. Wine and glasses went flying with broken glass and red wine on floor. Wine all over a guest at our table including clothes, legs, shoes, purse -- wine dripping from chair, etc. Here's manager's response. "Sorry, it was an accident." Took 2 items of clothing for cleaning, saying they'll pay for cleaning. Big deal. They took 2 glasses of wine and 1 coffee off bill. Meanwhile, guest had to walk around buffet table with slacks (white) and shoes covered in red wine. White shoes dotted with wine. They should have done more. Worst service in a lifetime. Waitress was nowhere to be found. We had to get up from the table to get our own dessert menu. Stay away from this place. Oh, and we were celebrating 2 birthdays at our table!

Great staff and even greater amenities! Their price island with a relaxing beach on the Gulf.

Toilet seat is Delaminating, mold in the corner of the showers, soap was put back in the Box when it was wet, stuck to the Box.

awesome place for a romantic getaway and also to bring the kids

Wonderful property. Food was great. Pool was nice. Food service at pool was surprisingly good. Loved shuttle service to Hickory Island beach. 3 stars instead of 5 for one major reason. On November 12, 2016 the hotel hosted a large outdoor wedding. No problem except the reception was outdoors with really loud music. I am a realist and understand the Hyatt will not shut down a wedding so I can sleep. Despite that, the Hyatt needs to shut down these events at a reasonable hour. 10 pm seems fair. I will ask about large, loud events before I book again.

Great place to relax after a game of golf drinks were excellent