Love Hyatt hotel it usually always pleasant experi...
Love Hyatt hotel it usually always pleasant experience but I did have a bad experience with the lady at the front desk that was very rude and the reason why I gave it 4 stars. On the bright side Jessica was so wonderful and made sure I had everything I needed while staying, I booked for my son 7th birthday and Jessica definitely went above and beyond making sure everything went perfectly and if it wasn t for her I probably wouldn t have gave it 4 stars because the other lady was not only nasty and rude to me but also my sister as well who book her own room for my son birthday party.