My rental was damaged parking in their lot and all...

My rental was damaged parking in their lot and all the night Manager offered me was to take my parking charges off. My room wasn't cleaned after requesting in advance 3 times for it to be done. The day Manager ended up giving me 2 days worth of points for the inconvenience...but I still payed for my room and the deductible for the vehicle damage! Not happy with 2 nights worth of points for damage at a camera less lot at a "4 star" hotel. They could have done better. Also, I had to cast from my phone my TV provider to watch tv...what if I didn't have my own cable?