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P
3 years ago

My parents have been ordering from here for years ...

My parents have been ordering from here for years for Christmas gifts and it was always a treat to receive the delicious foods. The biscuit mix cooks up tender and the jellies are scrumptious.

j
3 years ago

I have dealt with House of Webster on the shipping...

I have dealt with House of Webster on the shipping side of business and they are by far and wide the most professional and kind companies I ship freight loads for. They truly believe and back their product and treat everyone they come into contact with with the upmost respect A+++

G
3 years ago

Have ordered a number of times over the years and ...

Have ordered a number of times over the years and have always enjoyed the products and service. On 12/18/18 I ordered (as Christmas gifts for family members in Arkansas) 6 of the LM6 package. Received email confirmation and an expected delivery date. Confirmed delivery on 12/20/18 to the Arkansas address. My relative that received the package (did not know what or how many to expect)finally opened pkg. on 12/22/18 then called me and said she only got one of the LM6 packages. Apparently everyone was off for the Christmas Holiday, which is understandable, so l called on Monday 12/24/18 and left a message to return my call. On 12/26/18 I called and spoke to an employee. She apologized and mentioned they had had a few of these issues. She said she would ship the other 5 packages immediately. My relative called me on Saturday 12/29/18 and told me she had once again only received one LM6 package. Being a weekend no one was available to speak to and also closed on 12/31/18 and 01/01/19 (understandable) I called today, 1/02/19 and spoke to another employee and was again told there had apparently been a lot of this happening. This employee said he would walk the order to the shipping dept. and make sure they sent the additional four LM6 packages to the Arkansas address. I await results.
P.S. One mistake is understandable. We all make them. A second mistake exactly like the first is really not understandable. Is there no QC for these things? I would give only a one star but the products are very good and I hope the company resolves the shipping issues.

J
3 years ago

Had the most wonderful experience today with the l...

Had the most wonderful experience today with the ladies at House of Webster. They took amazing care of my wife and I and handed out samples until we were sure of our purchase. We came for jams and left with cheese and tea lights. BEST CHEESE EVER! Clearly they know us better than we know ourselves... Cause we couldn't be happier with our purchase. But we are still going back tomorrow for those jams. Thanks ladies, we're hooked!

J
3 years ago

Wonderful jellies, syrups and gift packages. Very...

Wonderful jellies, syrups and gift packages. Very friendly and helpful staff. They ship anywhere. Very convenient gift giving of consumable items. Such a good and practical gift or to use at home.

a
4 years ago

I bought a jar of Strawberry Preserves. There is n...

I bought a jar of Strawberry Preserves. There is no strawberry taste at all. It s very sugary with no flavor. I just threw it in the waste basket. I will never buy any H of W products again.

K
4 years ago

These are great homemade style goodies to meet eve...

These are great homemade style goodies to meet everyones tastes. I take something from here as a hostess gift whenever I go to visit. It is giving a "taste of Rogers" wherever I go. This has become a must stop for many of my out of town guests

House of Webster

House of Webster

4.6