House of Waterford Crystal Review

Fascinating tour of the factory and the show room had beautiful crystal on display and for purchase.

Well presented tour of the making of crystal glass items,
with shop where you can spend a lot of money for beautiful items.

Incredible experience and majestic pieces of glass. Really worth visiting.

Cool tour with a duration of 50min. But requires reasonably safe English.

Pieces a bit outdated, didn't appeal to me. It looks like it needs a modern designer.

Absolutely loved this place! What an experience while we were in Ireland. To hear the history and watch some of the craftman performing their crafts while we went through the factor on a tour was amazing. I would recommend going here to anyone that is planning a trip to Ireland.

Excellent tour and really interesting. Fabulous disability access too. Cake in the cafe is amazing. The glass is incredibly beautiful but also very expensive.

Beautiful work... staff was great.. very interesting

We had a great tour of the crystal works and watched the craftsmen at work, alongside machines doing other cuts.

Great tours and very informative. Too bad they don't make the crystal here anymore.

Amazing craftsmanship. Stunning work. Beautiful city.

The tour guides had plenty of knowledge of the Crystals and the city. I walked out with a beautiful new ring! It was so lovely. I would recommend any who visits Ireland, to stop by the House of Waterford

Really amazing works here. If you are in Waterford you need to stop here.
I bought my wife a necklace here she treasures.

Fantastic display of their range of crystal products and tour of production facilities. Dont think there are any bargains to be had here, so get your waterford at your local gift or department store. Waterford is an attractive town to visit so put it on your itinerary.

Great experience. Fantastic glassware. Seeing the different processes on the tour was fascinating. Well worth a visit.

The tour made me appreciate all that goes into making one of these beautiful pieces

Wonderful place to visit and see all the beautiful crystal they have to offer. Nicest staff you will meet anywhere

Extremely informative and very impressive. Close-up views of working glass artists.

Very interesting how they make the crystal. Young and old will enjoy the tour

Nice tour, very expensive product, smaller factory than I thought.

If in waterford please visit waterford Crystal a great insight has to how it's made

Lovely place and displays. No outward mention of history...odd.

It is a museum but we did not get in but the store was like museum so beautiful very expressive of course but some items it just sold there

For lovers of very expensive crystal decorations. It's pretty, nothing more.

If you are a Waterford fan, do the tour! Unique pieces you have never seen before. Food in the cafe was very good, we had lunch.

Beautiful experience! You can watch Waterford's glass and crystal processing procedures and there are fantastic achievements in the shop

Very good no problem
. Excellent

Interesting history, beautiful crystal and highly skilled craftsmen

The circuit of the tourist visit is very interesting (in VO only). The shop also deserves his attention. Great beauty, rates in proportion.

Great tour and informative. See up close the skill and craftmanship.

Wonderful experience to really appreciate the artwork that is Waterford Crystal

Tour is fantastic! The craftsmanship that goes into everything that Waterford makes is impressive. Must see in Waterford!

A great factory tour, watching actual making of crystal products at each stage.

We have been to the older factory, and in 2018, we toured the new modern facility! Both tours were so interesting. Waterford crystal is beautiful, and the tours are wonderful. The sales personnel are so helpful and friendly.

Very interesting. Going behind the scenes you learn and see a lot.

Spectacular section of stock. Not only about assets and decanters and bowls!

Incredible long where the ability of skilled hands transform crystal into incredible objects

Buitfull and the gentleman Connor who was bringing us on the tour was so fabulous when my elderly friend got a bit week n I had to use the wheel chair for him n I ask Connor was it possible to get some water for him and the young gentleman that he is was more than happy to look after us fabulous tour thank you Connor n staff Paul..

The tour is very educational and highlights the skill and training required to become a master in the various areas

Expensive. Didn't think the staff were the friendliest. No visible pricing structure or times for the tours.

Wonderful guide on our tour. Learned so much. We even ate at the cafeteria and it was good.

Interesting factory tour. Highly structured including timed door openings and a short video. Once in the factory things get better and the tour ends in the showroom, but there is no pressure to buy anything.

Lovely place and I love seeing all the different pieces of crystal.

It is amazing watching them blow glass. Some of the most amazing pieces you will ever see. Artwork right before your very eyes.

Be sure to ask the sales people what the country of origin is of any piece you are interested in, if your heart is set on buying something actually made in Ireland. Most items are not. They went bankrupt in 2009, and are now owned by a Finnish company, Fiskars. Many pieces are now made in Slovenia, Czech Republic, and Hungary.
That being said, this place is amazing. You will see virtually all stages of creating these beautiful pieces. The tours are well polished. They have duplicates of custom / one-off items made for celebrities and special events. The tour is under a half hour, and you are rather close to the craftsmen, and in our case a craftswoman. You are separated by glass. Much of the tour's information is about the training / apprenticeship program. The tour ends in their beautiful showroom, where of course you can buy pieces ranging in prices of 75 (Christmas ornaments) to many thousands of Euros for their higher end pieces.
I gave 4 stars because they typically will not come out with the out-of-country origins of their pieces unless you ask directly.
Don't be fooled by the offer to ship your purchase to your home. It more than likely will not even come from Ireland. Again, they will not be upfront with this information, but will answer honestly is asked directly.

Really cool tour that was better than expected. Cafe had great food as well.