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F
3 years ago

Excellent. Worth every Cent. Friendly Staff. Super...

Excellent. Worth every Cent. Friendly Staff. Super Service. Wonderful Coffee Shop with Sumptious food and the Coffee Shop Staff are so quick and pleasant.
Service with a Warm Glow.
Its a Must to Shop here as The Crystal is worth its weight in Gold. I Love taking the Cruise Tours here.

C
3 years ago

Yes it's a beautiful place, However I wouldn't buy...

Yes it's a beautiful place, However I wouldn't buy again. They con you into to buying with so called discounts and claim to send you your items but never do. When you try to contact them through the email they give they never respond. Just a complete disappointment.

M
3 years ago

The service at this store is very good, the salesp...

The service at this store is very good, the salespeople are readily available and eager to assist with your purchase. Waterford is not inexpensive, it is beautiful and timeless.

The tour was fun! Not too long and very informative, I liked it.

M
3 years ago

Visited Waterford Glass on Wednesday and had a won...

Visited Waterford Glass on Wednesday and had a wonderful tour with 2 friends and really enjoyed it, seeing what happens from start to final production of various pieces. We spent some time in the showroom and what a great group of people we met there, each one so helpful. Thank you all.

j
3 years ago

If you like crystal you have to do the Waterford t...

If you like crystal you have to do the Waterford tour. The tour is not very long but really interesting to see how the items are made.
Made to trip down to Waterford And stay a few days to enjoy the beautfull town

J
3 years ago

Very educational! Amazing artistry and craftsmansh...

Very educational! Amazing artistry and craftsmanship go into each piece. Even if you aren't "into" crystal, it is worth the tour to see how it is made and I now understand why it is so expensive.

T
3 years ago

Breathtaking art made of glass, a short visit is w...

Breathtaking art made of glass, a short visit is worthwhile.

Here we are 15 minutes before the end nochnal through. It was enough for us too. The richness of detail with which artworks are made of glass is really incredible. What you can not replicate everything from glass kan. The Presie for such a thing are of course immense. Still, it's really fascinating. Even if you are not interested in something like that, you should make a short stopover here.

J
3 years ago

Very nice showroom.

Very nice showroom.

The last time I was at Waterford it was the original and I think that was better. With that said, it s still very cool with fantastic pieces.

A must see!

N
3 years ago

Great factory tour where you can see all the stage...

Great factory tour where you can see all the stages in the process of making Waterford crystal. Last tour of the day is 4:15 in the summer and they have a little Cafe with coffee and cakes. There is of course also a gift shop.

K
3 years ago

Was a nice tour where you got to see the crystal g...

Was a nice tour where you got to see the crystal getting made. Amazing look at the real process happening right in front of you.

The only problem is that while the guide was wearing a microphone the speakers were barely on (and appeared to get quieter the further away from the guide you were ) which meant that I missed a lot. Additionally I had to huddle around the guide rather than trying to get a good view of the craftspeople working.

a
3 years ago

I was assisted by a beautiful sales consultant Mar...

I was assisted by a beautiful sales consultant Margaret. She went out of her way to show me the variety of vases on offer. She gave me plenty of time to make up my mind. I purchased a beautiful base from her. I will definitely be back and hope to be served by Margaret again.

K
3 years ago

We had a very special visit. Thanks to Sean, Noel...

We had a very special visit. Thanks to Sean, Noel and we shall raise a glass of red to Tom who all made our experience as long term collectors of this great brand, personal and special to us.

4
3 years ago

Very nice tour. We were part of a tour group & wer...

Very nice tour. We were part of a tour group & were lucky to have 2 tour guides. Walking through the factory and seeing the process of creating the crystal ware was very exciting. I did not buy anything though. Too expensive & difficult to cart back via plane.

M
3 years ago

Every piece made in this factory is beautiful! I w...

Every piece made in this factory is beautiful! I was surprised to find that they also make commissioned pieces as well! Did you know House of Waterford makes the panels in the Millennial Ball seen in Times Square NY on New Years Eve?

About House of Waterford Crystal

House of Waterford Crystal is a world-renowned brand that has been producing exquisite crystal products for over two centuries. The company was founded in 1783 and has since then become synonymous with luxury, elegance, and quality. House of Waterford Crystal is located in the heart of Waterford City, Ireland, where it operates a guided factory tour and an opulent retail store featuring the largest collection of the world's most coveted name in crystal.

The guided factory tour at House of Waterford Crystal offers visitors a unique opportunity to witness firsthand how skilled craftsmen transform raw materials into stunning pieces of art. The tour takes visitors through each stage of the production process, from blowing molten crystal to cutting and polishing finished pieces. Visitors can also learn about the history and heritage behind each piece as they explore the factory.

In addition to its guided factory tour, House of Waterford Crystal boasts an opulent retail store that features an extensive collection of crystal products. From elegant stemware to intricate vases and bowls, there is something for everyone at this store. Each piece is crafted with precision by skilled artisans who have honed their craft over many years.

One thing that sets House of Waterford Crystal apart from other brands is its commitment to sustainability. The company uses only natural resources in its production process and recycles all waste materials generated during manufacturing. This ensures that every product created by House of Waterford Crystal not only looks beautiful but also has minimal impact on the environment.

House of Waterford Crystal's commitment to quality extends beyond just its products; it also applies to customer service. The company prides itself on providing exceptional customer service both online and offline. Whether you are shopping online or visiting one of their stores in person, you can expect friendly staff who are knowledgeable about their products and eager to help you find exactly what you need.

Overall, House Of Waterford Crystal is a brand that represents luxury, elegance, quality craftsmanship while being environmentally conscious at every step along with exceptional customer service experience which makes them stand out among others in this industry globally!

House of Waterford Crystal

House of Waterford Crystal

4.6