Hotel The Royal Heritage Surakarta Managed by Accor

Hotel The Royal Heritage Surakarta Managed by Accor Review

Reviews 1690
4.5
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i
3 years ago

Josh

l
3 years ago

It is a very cultural hotel.

It is a very cultural hotel.
Antique, clean and tidy.
But when booking, forget to click on breakfast.
So breakfast must pay for itself.
Adult: Rp120.000 Child: Rp60.000

L
3 years ago

Comfortable, Quiet and very nice hotel. Feel like ...

Comfortable, Quiet and very nice hotel. Feel like in the palace. The lobby is comfortable. The waitress is friendly. My favorite is the swimming pool which is really good. I will go back there again if I go to Solo

b
3 years ago

Good ... take the superior room. 2 nights feels le...

Good ... take the superior room. 2 nights feels less. The service from the officers is friendly and polite. Delicious and suitable food, really java. Welcome drink and surprise birthday cake when you arrive. Thank you for the hospitality

D
3 years ago

Nicee

C
3 years ago

Stylish Javanese decor, almost a museum. The break...

Stylish Javanese decor, almost a museum. The breakfast is also mainly Javanese with something western (ie baked beans, non-porc bacon, baked potatoes) and on request you can get other bread in addition to the regular hotel bread. In the evening you can either join the buffet or eat a la carte. The food is of high quality. The staff, and in particular Retno (abbreviated to Rere), do everything to make you happy. Rooms sufficiently spacious and stylish. Good bed, good ac etc. A great hotel experience and that at a competitive price. Keraton Museum and special pasars (for Europeans) within walking distance. Oh yes, from 8 to 9 live Javanese music is played during breakfast.

N
3 years ago

The hotel location, facilities and services are ve...

The hotel location, facilities and services are very good.
The including bedroom is spacious. It is unfortunate that the sound of guests from the next room is quite disturbing because of the connecting door. Maybe a damper is needed between the two connecting door.

M
3 years ago

Not bad.

Not bad.
Strategic location and place.

T
3 years ago

Room 809 when I stayed on November 10, 2018 the wi...

Room 809 when I stayed on November 10, 2018 the window leaked and
The leak hose leaked a lot of 1.5 payments that leaked
But after compiling at the mechanical reception, he came up and told me that if he leaked, he moved his room again after not seeing it, he just gave a towel in the window.
The tv had 2 in one bedroom in front of the sofa but the sofa was hard and gripping
Beds are pretty hard
The food is standard 3 star hotel because there are no sausages for children, only 2 pineapple fruit with watermelon
Indeed, the location is very strategic, but at that price, I might not stay here again

D
3 years ago

Never been here before ...

Never been here before ...
It's often a meeting with lunch just at the restaurant ...
The food is good the atmosphere is also good ...
If it's not normal with heritage atmosphere ...
The hotel is rather spooky ...
But that's part of the sensation ...
Bnyk bule likes to stay here ...

u
3 years ago

Okay

W
3 years ago

Stayed in February in room 514 for office events.

Stayed in February in room 514 for office events.
The lobby is nice, decorated with various artistic statues.
The rooms are spacious with parquet floors and classic and elegant furniture with traditional ornaments.
The twin bed is a bit hard, two comfortable pillows are provided for each bed.
The bathroom is also spacious, equipped with a bathtub and hot water. The water pressure is quite tight.
The breakfast is quite complete (pastries, various porridge, cakes, various processed eggs, chicken, fish, vegetables, salad bar, and various cereals, but in my opinion the quality can still be improved, especially for playing the coursework.
The drinks provided are also various, various juices, infused water, milk, and traditional herbal medicine.
The lunch is good, but unfortunately there is no chili sauce. The dinner was also delicious, unfortunately there was no tissue and the water ran out. Looks like the gathering service should be evaluated.
The toilets in the public areas are quite antique, because the sink has a pedal to draw out the tap water.
In general, it is quite pleasant to stay at this hotel, especially since its location is quite strategic in the middle of Solo.

w
3 years ago

OK

C
3 years ago

I think the hotel is more worthy of a 3.75 star re...

I think the hotel is more worthy of a 3.75 star review. The building is grand, filled with Indonesian ornaments, statues, instruments (and check out the amazing mask collection on the mezzanine), the rooms are large, foyer is inviting, and staff are capable at doing their job, responding to problems very quickly.

But what let's it down are things that you would expect as a given. Nobody eats in the restaurant outside of breakfast probably because the menu isn't all that exciting. The air-conditioning is very loud and the walls are paper thin. Expect to hear conversations next door and children running up and down the hall ways. The shower is very old and in need of updating. The safe in the cupboard is not fixed, so can be picked up which is a little odd.

A bit of refinement needed.

C
3 years ago

The hotel is clean, the service is good. Temporary...

The hotel is clean, the service is good. Temporary amenities are provided in the lobby, to reduce contact & all equipment is sterilized.
For breakfast, you are given a choice of time so that it doesn't accumulate at one time, and served by a waiter, the choice of food is varied with an ok taste.
Its position in the middle of the city, close to the big market for those who want culinary or snacks in the morning.

M
3 years ago

Very unique hotel! The thick Javanese nuance makes...

Very unique hotel! The thick Javanese nuance makes this hotel look luxurious. Strategic location. In his room, quite complete. However, the plugs are not much and the size of the TV is not big enough

R
3 years ago

Great

Hotel The Royal Heritage Surakarta Managed by Accor

Hotel The Royal Heritage Surakarta Managed by Accor

4.5