A very good hotel is well located easy to get in a...
A very good hotel is well located easy to get in and out I thank all the staff that works in it for how well they treated us
A very good hotel is well located easy to get in and out I thank all the staff that works in it for how well they treated us
It is a wonderful hotel the rooms and the treatment of the staff are excellent the restaurant and the perfect breakfast
We were given a free upgrade on arrival due it being my husbands birthday. Very accommodating throughout our stay. Rooms cleaned daily and fresh towels daily. The views from this hotel are breathe taking. Across the street from local bars and disco's. Breakfast was disappointing but was overlooked by the high standard of all other facilities
Great hotel, splendid suite with sea view.Breakfast really complete, spotless, fresh fruit and a breathtaking panoramic view. Staff to listen, luxury will return.
Nice place, good service. Close to center, beach and old town. We were in the room with a sea view. Breakfast is great offer. Bathroom ventilation could have been better.
One male receptionist was rude, not a great start, but the two lady receptionists were lovely who took over from him. He's not in the right job if he's going to be like this. The rooms were a very good size but AC was terrible. There was loud music till 6am on the night we stayed and workmen from 8am till late making a racket outside our room. Car park was fine but one attendant was also rude. Location was fantastic. We like Alicante very much.
The location was amazing and the views were gorgeous! Right on the ocean offering great rooms with beautiful ocean views. Nice amenities and good food. We will definitely be going back!
Renovated rooms, in the city center and with wonderful views of the beach or the port
We enjoyed our stay, really nice staff, great room (just missing a separation for the bathroom) really clean . Great breakfast and good facilities (missing heated pool). Will recommend and come back. Great location as well, Castle walking distance and bus to the airport 5min walk
Big and spacious but some renovation will be a big plus!
The hotel is really nice shame about the slow grueling personal acceptance
Excellent hotel, very good, good infrastructure too, spa pool
So we stayed at this hotel a few weeks back and i left a very honest review on booking.c , I have since recived a reply on that website!! It seems like the genral manager Patrick is a lier as well as a very poor genral manager!! His reply was filled with dishonesty 1st point and the most important point!! U completely knew my wife had gained a burn from the kettle!! But u lie and say u did not know!! Well upon checking out we told you and all u did was sit in your office and not have the decency to address us in person you sent a staff member to do it, WE ARE ABSOLUTELY APPALLED THAT YOU WOULD TRY TO LIE ABOUT THAT!!! no 2 again a LIE!! you never offered us free tea!! You told us we had to pay!! You never explained anything and I at the time told u I was disappointed that u held your hand out asking for money and that I had travelled the world and stayed at many hotels!! I have never ever met a GM with such a bad attitude!! And you have now further backed that up by lies!! Absolutely disgusting that you would try to make your reply cover the points to try and make yourself look better u should be totally ashamed!! As I wrote in my review on the other site 15th of December I would like everyone to know you knew completely what you were doing and that I would not be able to reply to your comment after I had left a review!! Its a shame you have absolutely no decency to apologise!! As I said in the other review your staff are fantastic! The hotel is lovely but as a GM i would expect that u at least have a small bit of decency to admit where your going wrong!! Absolutely disgraceful management!!
Hotel in a wonderful location, value / great price, the staff pleasant and efficient. Carpeting in the corridors in the rooms' floors (which are renovated, very elegant, full-featured, even with two TVs!) The only reason why I don't put five stars. The breakfast room is simply beautiful, with breathtaking views of the sea, the buffet is very rich in terms of choice and quality. Absolutely highly recommended.
Hotel to relax and take vitamin D.
Luxury attention.
Exquisite treatment.
Facilities cared for and maintained with care
Fantastic. A great deal The spectacular room. Highly recommended
I went for a drink at the hotel bar. It is a good place, very quiet and good views. Prices somewhat expensive and quality of the food does not accompany the price or the place
Great location & facilities. Friendly staff. Applicants is a wonderful place
Excellent hotel I loved the location, the facilities and the tranquility it conveys. I recommend it a lot. The room very clean and the bed as comfortable as there may be. I will return without a doubt, although next time I will go to the suites to access the pool with solarium that was the only thing that I knew wrong. But for everything else this hotel left me delighted.
Just great, the room is great, the view breathtaking, the hotel is ideally located, the staff is very attentive.
Truly a top stay
Convenient location to the marina, beach and city center. The apartments are wonderful, impeccable cleanliness, facilities according to the location, brilliant view, whether it be to the sea or to the sea. About SPA, however, things are not really pink. Those responsible for cleanliness and maintenance might perform better.
For personal reasons I can not go to the hotel and in the conditions it clearly stated non-refundable. In less than 20 minutes they gave me solution and canceled for free. The attention in all the perfect aspects very very kind. They have won a future client.
Was lovely hotel and nice massage . Shame can't pay by room card
Fantastic location and view, make reservation on the higher floors, if you want the marina view.
What can I say. It has in front the best views of my postiguet if you wish and a magnificent port. In addition, the treatment is pleasant and that is appreciated.
I was there last week, parking on the ground floor was warned .... 20 euros a night
Parking 20 euros a night
Magnificent location Friendly Good spa and good pvp
This place should cost 5 , not 29 . Cracky walls and ceilings, everything looks quite dirty, most of options in showers/baths don't work at all, no sun beds for everyone interested. Waste of money, we left very dissapointed.. this place needs urgent renovation!
Spectacular views with great detail in the room. The spa is very complete and pleasant.
Rooms have great view. A little bit old but nicely renovated. The staff is very friendly (especially at the reception) and make you feel at home. The additionals such as the spa and the breakfast are also of good quality. We have had a great stay!
Great location, right out at the water but close to town.
Stylish and modern. Great service.
Breakfast very good, with stunning views.
Lovely room with balcony overlooking the marina. Great place. Friendly staff
Fantastic location with amazing views the rooms are very well laid out. The staff are friendly
Fantastic. The attention of the staff, the pool, the room, the breakfast all of 10.
I stayed in this hotel for Christmas and it was the worst holiday ever staff are rude room's are dirty the jacuzzi was filthy and when I complained they looked at me like I did something wrong the view was nice tho. We had a suite with a sea view
As every year, a fantastic experience. The treatment of staff is excellent.
Good facilities excellent views people friendly and professional superior and breakfast very complete and with quality
I stayed in this hotel for only one night with my 2 kids. Even though I booked for 2 nights. The hotel itself is not bad. Rooms have a nice view (premium rooms), breakfast was okay. What I didn't like: Service is really poor. No water in the room, which is standard offered by other 4* hotels. In the bathroom there was a terrible smell coming out of the sink when washing hands. Floors were sticky.
Staff is okay but management most improve so service orientation of staff can improve too.
The whole night we haven't been able to sleep, there was a party and fireworks going on untill early morning. Nobody informed us about it. Beds are okay though.
Ideal if you are here to party and don't plan to sleep at night. But definetely not family friendly. Last week in hotel cap negret was worth 5* when compared to this hotel.
This was an amazing stay for the off-season. Our room was reasonably priced and it felt as if we woke up in the sea every morning. Really spacious rooms and great service!
I will tell you my experience with the hotel. When they give us a key we went to the room the moment i crossed the room door I straight away notice cigarette smoke smell in the room. Even we stayed that we want smoke free room on the booking. Whent to reception explaining the situation. They give us a upgrade. And i thought Jack pot. When after spending night in freezing room unable to turn the heating on. I thought maby that air-conditioner too compicated for me. In the morning went to reception agian. And it looks like that air-condition was on the summer mode. And by the way it was nice when the rooms have coffee machines but it would be nice if they didn't charge 1.5 euros for the water to fill it. Because I couldn't find water anywer and I didn't want to use the tap water especially in Spain. Overall very nice hotel and very nice stuff especially especially thanks to the cleaners how gave us water for morning coffee. For free.
CLEAN HOTEL AND VERY NICE MOTHER VIEW AND BREAKFAST GOOD
Excellent hotel, great views, clean, good breakfast.
Excellent breakfast, sea view depends on the room (we had a room advertised as marina views which had partial sea views). The spa area was quite dated needs updating, in particular the changing rooms and pool area. The treatments were good a bit on the expensive side. Just a note, the open air pool that you see on the website is for the suites only, for the regular rooms there's a closed heated pool.
Gorgeous rooftop terrace for taking in the view with a glass of wine.
The attention of all the staff, both on arrival and the length of our stay, was very good. They really made us feel great.
Excellent Covid19 measurements.
Spectacular room.
The views, for me who adore the sea, are unsurpassed.
Extraordinary location The hotel is outdated. It is in remodeling. Once updated it will be one of the best options in Alicante. Very good reception service, always ready to help.
This place looks nice, but it falls short. There is mold in the bathrooms which stinks. The repception is not very nice and the facilitys of the hotel are not included, so you cannot use the pool or gym if you dont pay extra.
In the gym, almost every cardio machine is broken.
Good breakfast though. Will not come back.
The hotel is very well not lacking detail the only bad thing is the noise in the morning very early.
At the very edge of the sea, all night the waves beat under the balcony
A very nice, friendly and welcoming hotel. Price performance is great, nothing to complain about. The breakfast buffet is very varied, staff super friendly and helpful. The spa area and the outdoor area with the mega view of the sea is also very beautiful, well-kept and breathtaking.
I do not put the maximum note because there is nothing perfect in life, but everything very correct and elegant, very helpful workers 9/10
Good installations. Good buffet, everything very tasty. Views to the beach and the port. Gym sparse and being part of the spa is expensive.
Fabulous Hotel. Excellent food n service. Room are wow factor n shower with a sea view AMAZING. Would highly recommend.
The best, the location, has the postiguet beach below. And boardwalk next to it. And it has rooms with a view of the sea, which makes it special and magnificent. It also has a spa, massages and other relaxing activities. In my case, being a water circuit, under construction, they offered other qualities that I had not contracted, which seemed correct and adequate. Comfortable and quiet room.
It parks badly, and has expensive private parking. Acceptable food.
15 days at the Hotel Spa Porta Maris, very dissatisfied and dissatisfied. False advertising. The photos and tips pool and bath towels are misleading. Not a 4 star, parking, so-called private, public fee, 19.95 night, with hotel guests places with access to the rooms, level zero security. Big problem indoor pool (in photos, clean) but so dirty that you do not see through. In addition the basin high 1m10 so impossible to swim. Also system to get there very complex. We ask to pick up a ticket at the reception every day (waiting time some days). Pool closed for security (it slices with the parking). There another reception, 20 euros in cash to have 2 towels that you bring absolutely the evening and every day. And surprise, no more towels! we offer you bathrobe, very good! Surprise huge holes! Inadmissible! SPA, the ponds only work every other day, and in addition to the kids play, without supervision. So you go to the hotel lobby to bring complaints about everything and not being able to keep the towels during the stay as in the other hotels. And there surprise, the reception is explained to you that the pool (level welcome to the hotel) is not their problem. the hotel can do nothing! it's an outside provider! and in no way their concern! But then why the hotel offers a swimming pool, with in the highlights Pool and wellness areas, towels and indoor pool ??? I request compensation for deception on the proposal and advertising on the sites. In no way would we have taken this hotel if we had known about the pool.
Hotel very well with a lot of comfort.
Access to the heated pool was a real plus with children for this month of April.
A welcome at the top.
And a breakfast more than good and good. A very important choice and very fresh.
A real treat and a great view.
I recommend it! With family or duo!
We loved our stay at the Porta Maris - a modern boutique style hotel. Great bathroom, very comfortable bed and tasteful though minimalist decor. Very clean. Excellent breakfast buffet and friendly helpful staff. Would definitely stay again.
Panoramic view on the 21st floor of the hotel for free
Fantastic hotel! Spectacular views, exceptional treatment and new, modern and beautiful facilities!
Excellent place to disconnect by the sea, very quiet and cozy.
Excellent views and very qualified and friendly staff.
The spa needs improvement by prohibiting access to children.
As for the hotel I will return for sure.
The hotel is well located in the port and there is public parking for the vehicle. Clean rooms and very nice views if you touch the room towards the beach.
Spectacular views, and very professional and attentive staff. To highlight the buffet with stunning sea views