We had a particularly pleasant stay.
The magnificent Hotel / Palazzo is located a stone's throw from the Vaporetto San Stae stop, in the middle of Venice's foodie district.
The staff were very helpful to us. We got a room with a grand canal view and enjoyed the bedding, the decor, the marble bathroom.
Breakfast has always been served with kindness. We really recommend! A very nice address ...
Excellent Hotel very friendly and helpful nothing to much trouble. Water bus stops 3 mins away which was excellent value for 24 hour pass. Breakfast only in hotel lots if bistros and restaurants near by. If able you can walk to all tourist attractions from here need good walking shoes.
Pleasant hotel and rather luxurious rooms The only downside is the toilet in the bathroom
Small room but great view. Staff is awesome and the free breakfast is delicious.
Palazzo tenuto con grande cura in ogni suo spazio. Camere molto piacevoli e staff molto molto cordiale.
Superb hotel in the tradition of Venice.
Friendly staff
Great location and friendly staff makes for an Amazing Venetian experience!
The hotel was elegant and beautifully appointed... we had a wonderful room looking out onto the Grand Canal. The staff were very nice and very helpful.
An awesome location, very central location. Massive rooms and good amenities. Highly recommended
Stayed here two years ago and we are returning this year. Such a fantastic hotel, great breakfast and close to some outstanding places to eat.
Staff cordial..cadre nice and quiet ... vaporeto 2 steps ... breakfast a little fair ... do not hesitate to stay there
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What a wonderful hotel. Pleasant, professional and immaculately presented staff. The location is second to none, just far enough away from the chaos that is Venice but close enough for an easy walk to everything important or use the water bus on the Grand Canal from the stop just beside the hotel. Room was amazing, thank you!
Top hotel! Great location for visiting the city, all done on foot without vaporetti. Only 2 little ones in: the maid who cleans the room while we are at breakfast and nn finishing in time continues the cleaning while we are in the room to take the last things before going out for the day; last day already made the checkout we ask for 2 coffees before going out (it was very cold), 6 we never paid them even in Piazza San Marco!
Excellent hotel, rooms with classic furnishings in keeping with the 1700s building from which the hotel is housed. Young and courteous staff, abundant international breakfast, also wanting the private dock on the Grand Canal to take a taxi
Nice rooms, but the staff is just ok. Not super friendly and the front desk wont even answer phone calls from guest rooms.
This hotel is beautiful and conveniently located with great views. Our room in particular overlooked the courtyard which was well manicured and pictures. Where our experience fell short was with the service we received from the front desk and bar staff. The were inattentive and short with us most of the time. The breakfast staff, however was absolutely delightful.
The location is excellent since it is 10 meters from the center and above all has the vaporetto stop attached. Friendly helpful and professional staff. Rooms small and in need of repair, our rooms had noisy air conditioning and the bathroom was really old. Disappointment also for breakfast .... a small banquet.
Great experience. All really excellent and very kind staff.
Good surprise
Well located hotel 30 seconds from the vaporetto stop
Quality welcome. We had room 210, large and cozy. Toilet in the bathroom ... decent breakfast (nothing crazy but the essentials are there)
We wanted to book a room in this hotel but we were shocked the behavior of very aggressive and rude employees. We are happy to not have to follow up our reservation.
Nice little hotel with a view of the Grand Canal. Hotel staff are nice and accommodating. Rooms are cozy and well adorned. It's located near the public boats as well as shopping and restaurants.
We visited in late May of 2013 and it MADE our trip to Venice special. The room on the Grand Canal was beautiful with both modern accents and ancient ceiling beams painted in the 1500's. Seeing the traffic coming and going on the canal each day was a highlight of the trip. All day long the small and larger boats plied their trades below and that gives you the essence of Venice. Can't speak for other rooms that did not have the view, but if you are going to Venice, it is highly recommended as a place to stay. The desk was courteous, helpful and efficient. The room details were immaculate and the breakfast was fitting of a top hotel. All in all, I would go back. Also, note that the vaperetto (water bus) stop is directly next door so if you are carrying baggage, the walk is about 100 feet to the hotel and there is a 'pier' for the smaller water taxi's if you arrive that way. Being off the main tourist route, it is very quite for a place almost in the middle of Venice. Enjoy.
We are not very satisfied. Cleaning is mediocre, the spaces are not as highlighted in the photograph. The bathtub has a sunken part. In the room there is a lamp to illuminate two paintings, falling, to be rearranged. In the room the welcome pack has produced adult s from months before. The bed is comfortable and the staff are nice, but they are not enough to make up for the shortcomings for a 4 star hotel. I hope they can have more attention because the structure is valuable and it would be worth it.
Excellent location, right next to water bus station San Stae. Wonderful and classic atmosphere, very friendly and helpful staff. It is located off the main tourist drag, making for a very relaxed and intimate stay.
Beautiful hotel. Great room with canal view. Hotel front desk could be more helpful with information about room.
Check-in was smooth and quick. Pleasantly surprised with an upgrade; my room is large, clean, comfortable with a tub that is extra large. Desk staff are consistently friendly and helpful. Breakfast is full, not continental, and includes both hot and cold choices. Breakfast staff are meticulous in keeping selections full and fresh. Location is adjacent to a vaporetto stop, yet quiet and safe. Highly recommend.
First time at Giovanelli, I loved it; clean facility, perfect breakfast, attentive and friendly staff;
Hotel with crazy charm; exceptional hospitality; staff of rare kindness and professionalism. One of the most magical stays ever lived.
Council for location and courtesy. Excellent structure pity non.ci both catering
Our room was small and overcrowded. The TV was on the desk, making the desk unusable; my husband had to take his computer into the common area to work. The bathroom was gorgeous, but no hot water for a bath. Breakfast was mediocre, and staff did not keep food or drink items filled. Our introduction to the front desk began with a smirk about our travel agency. They then reminded us that if 'we were to consume any of the snacks provided in the room, we would be charged; they were not free.' The only good thing about this hotel is its location--close to a Vaperetto, and restaurants.
I was not a guest of the hotel, but the reception refused me the use of the toilet, which I think is rude. Just for this kind of customer service, I wouldn't recommend this place
Very beautifull hotel in quite a central part of the canal, 10 min walk to realto bridge. just finding the hotel first time will be a mission, as the roads r very confusing, tip, take the taxi, from the station the 1st time u arrive, its 40 euro, but at least u will find it 1st time round. the go walk around to find ur berings? there after not so bad getting around.
Structure and excellent staff! Friendliness and impeccable service. Breakfast and dedicated staff attentive to every detail. Buffet prolific and varied. Nothing to complain but only to come back!
Hotel well placed but home little smiling. Nice room but cleanliness limit for a 4 * and breakfast not brilliant in its quantity or variety.
Splendid hotel in a historic building on the Grand Canal, in San Stae, a stone's throw from Rialto. Finely furnished rooms, courteous staff. I advise
Very good facilities and rooms, excellent breakfast. The location is very good, stopping stae next door. It's part of getting lost in the alleyways.
An idyllic place with all the comforts and exquisite breakfast
One night stay. Good central location and a few meters from the vaporetto stop. The Palazzo is beautiful. Very small standard room. As soon as we arrived we noticed the dirty bathroom floor. Before leaving the palace, we tried drinking a coke and a tonic. Both bottles had expired and there was nothing else. The staff are friendly, helpful and professional (we received a discount for not cleaning the bathroom) but from a 4-star S we expect much more.
Nice hotel! Not in the very central area but you get what you pay. I recommend!
Nice view and polite and helpful staff...recommended
Great hotel. Very well located Silent to rest. Good breakfast buffet. Friendly and helpful staff. Highly recommended I will definitely return when I go to sell
We were put into an "attic room" with no view at the hotel palazzo Giovanelli when we booked the "superior room." I spoke to the hotel attendant after we got to our room and he explained that the "superior room" we were supposed to receive was based on square footage and that the room we got was the same square footage. I showed him our confirmation number and how it showed we booked the "superior room" but he said that it was technically a superior room.
The carpet has stains and the free slippers showed a lot of wear.
It had low ceilings due to it being an attic so I bumped my head once on one of the beams.
The breakfast service utensils were dirty at times and had leftover food on them; forks with food and a cup with someone's lipstick.
The attendant said he was going to look to let us know if there was another room available the next day but there was a going to be an additional fee. He did call but we decided to stay because we were frustrated with the hotel and did not want to pay more.
Very nice rooms good service polite staff and the flair of Venice highly recommended
Service from the staff was not 4 star. In fact there was time when they made it seem like we were an inconvenience to them. The location was ideal and in close walking proximity to the San Marco and Rialto Bridge and market. The WiFi here was awful and made it very difficult to use my phone when there. Breakfast was great along with the breakfast staff. And the rooms were also great. If the service would have been better and the wifi would have worked at all, this would be a higher rating. And room service stops at 8 I believe, not ideal for those who like to have a late night snack here and there.
This hotel is nice. Their queen bed is two singles pushed together and you can definitely feel the gap in the middle, which was uncomfortable and a downfall. Otherwise, clean and there's a decent amount of space.
Beautiful rooms the 109 piccolo.ma with a view of the canal
Staff was very friendly and assistive with restaurant recommendations and making sure our stay was comfortable. Rooms were nothing exquisite, but more than comfortable with great amenities. Close enough to the Rialta bridge and San Marco to walk and enjoy the city, but far enough away to stay very quiet at night.. even being on the main canal. Would definitely recommend this hotel to visitors of Venice!
Absolutely beautiful hotel in a fantastic location right on the Grand Canal and with its own boat pier in front. 8-10 minute walk to the Rialto but away from the tourist crowds as well. Our upgrade to the President Suite didn t hurt either! Can t wait to return one day.
I organized an event in the structure on the weekend of February 1/2. Everything simply perfect in every respect. Attentive and helpful management, fairytale spaces. Highly recommended
We stayed in the Junior Suite for 2 nights passing through on our honeymoon. We loved the decor of our room, and it was a great size, Beautiful bathroom with a tub and separate shower. The room offered little amenities, but we felt the view from all 4 windows (that opened wide) of the Grand Canal was enough. The hotel was very quiet - I don't think I saw maybe more than 2 other guests. The bar is small but nice. Breakfast wasn't great, but the coffee was! It is located near taxi docks and a 4-5 minute walk will bring you to plenty of shops and food.
Very nice establishment. The one thing that counts when traveling, a shower, was not suitable. Very low water pressure made it almost impossible to take a shower.
Very helpful staff, great location, good breakfast, excellence coffee, would definitely recommend and return again!
We stayed here one night while in Venice and it was lovely. The hotel is upscale with the modern charms. It is easy to access the water bus from the hotel. The bed was very comfortable. The staff was very friendly and helpful. Would definitely stay again.
Stayed here for 2 nights during a European trip to celebrate our 20th anniversary. Loved everything about this boutique hotel. The view of the canal was amazing and the amenities are first rate at this hotel. LOVED IT. Highly recommend staying here as a couple.
Friendly, affordable hotel not far from tourist areas
Palazzo Giovanelli was booked by my travel agent as part of a pre-cruise stay in Venice. We were so pleasantly surprised when we arrived to the entrance right on the Grand Canal. The accommodations were European small but elegant and comfortable. The staff was great and we would definitely stay there again. Cheers.
Very nice hotel. All staff at the top. Nice location and very clean establishment. Quality price nothing to say. We had a good stay.
Very hot rooms
Small rooms
Not a great service
Beautiful hotel! We had a superior room overlooking the grand canal, and it is just beautiful. The staff is very friendly and were able to suggest places to eat, and all some English. The breakfast in the morning is also really good, they have pastries, cereal, eggs, ham, etc., and of course coffee. FYI, we're from the US, so the room seemed small at first but the whole city is that way. It was still incredibly comfortable, and I doubt you will find larger anywhere else in Venice.
Nice hotel, peaceful and quiet but near enough to the hustle and bustle of the main tourist areas.
A hotel with a relaxing and welcoming atmosphere in a magical location in Venice
I do not recommend staying here. The building is beautiful and in a nice location, but it is not well maintained. Half the lights in the main entryway were out. The outlet and trash bin in the bathroom were both broken and there were stains on the walls. Most notably, the rooms stink. It smells like a perfume factory came here to die. The rooms are doused in the most disgusting perfumes. Even after leaving the windows open for over 24 hours, the repulsive smell remained. The mold growing in the bathroom was really quite disgusting as well. The management seems to cut corners wherever possible. The internet is slow. The breakfast was so disappointing that we didn t even bother eating it on our second and final day. The first day, the eggs were cold and the coffee was so bad I didn t drink it. Even little things like the blanket on the bed and the hangers were the cheap kind that you expect to find in a shady motel. The service was pretty bad. Most hotels leave you complimentary water; not this one. They won t even give you a map of the city unless you ask. And you guessed it; it s a terrible map with no street names, so it s pretty useless when you get lost. Sadly they can t even follow their own protocol. They leave a note in the room saying to hang up your towels if you don t want them replaced, but even with the do not disturb sign on the door and the towels on the rack, they come in and replace all the linens. This hotel is definitely not worth all the trouble.
