Our room was small and overcrowded. The TV was on...

Our room was small and overcrowded. The TV was on the desk, making the desk unusable; my husband had to take his computer into the common area to work. The bathroom was gorgeous, but no hot water for a bath. Breakfast was mediocre, and staff did not keep food or drink items filled. Our introduction to the front desk began with a smirk about our travel agency. They then reminded us that if 'we were to consume any of the snacks provided in the room, we would be charged; they were not free.' The only good thing about this hotel is its location--close to a Vaperetto, and restaurants.