Reviews 392 Page 2 of 4
Filters:
Rating
Language
Sort:
Most recent

I was in July with my family in this hotel, at fir...

I was in July with my family in this hotel, at first it seemed a very nice hotel with good services, but the day before we left I left my progressive sunglasses in the room since it was cloudy, just before the service of Cleanliness, great was my surprise the next day when I went to get them and they were no longer where I had left them, I looked for the two ladies who were in charge of cleaning the rooms on my floor and they told me that they had not seen anything in the room . So my sunglasses, recently purchased for a value of 400, disappeared by magic from the room. I went to the police to file the complaint and they told me that it was my word against theirs and I had no evidence that the complaint would be completely useless. This comment is not intended to detract from the hotel but it would ask that they take action in relation to their employees why things do not disappear if there is no one who makes them disappear.

Great hotel with an ideal geographic location. The...

Great hotel with an ideal geographic location. The reception is at the top, the staff can not do enough for the guests, the housekeeping is done every day, the room is spacious even with children I recommend this property. Our stay in Andorra was perfect.

We found it by chance and at the last moment, we h...

We found it by chance and at the last moment, we have been staying in it and we have been very well. All the staff both reception, dining room, cleaning ... all great and always ready to help
We will repeat and I just wish I could get a family room
Thank you

There is a staircase leading to the spa at the doo...

There is a staircase leading to the spa at the door, about 10 minutes walk from the central shopping area and 20 minutes from the bus station. The room is OK, there is a bathtub, the breakfast is normal, the front desk is warm and overall satisfaction. In addition, the price of this store is cheaper than booking.

Hotel located in front of the Caldea complex. Mode...

Hotel located in front of the Caldea complex. Modern, clean and good service. The breakfasts are very varied and of quality. The rooms are a bit fair (at least the one we got) but clean tidy.
To counter say that the heating was very high and everything and turn it off we had to sleep with the window open. The parking ramp is better to lower it with carabiners.
Quality acceptable price.

Nice

Warm welcome, very accommodating with the guests. ...

Warm welcome, very accommodating with the guests. The rooms are comfortable and there is no noise. Impeccable cleanliness. Breakfast is hearty. The location is ideal for both shopping and a stroll on the heights of the city.

A very nice sophisticated hotel, very quiet and th...

A very nice sophisticated hotel, very quiet and the - they leave a lot to be desired. The super nice rooms, with its fridge and drink inside, incredible views and very good service.

The place is very good, especially the treatment o...

The place is very good, especially the treatment of the waiters, there were 2 very nice waiters who treated us luxuriously by people so I would repeat the buffet breakfast there is variety, thanks for everything.

Good place to rest. Friendly staff. Good breakfast...

Good place to rest. Friendly staff. Good breakfast but little variety.
Possibility of parking in Caldea for an economic price. You can also take a basic circuit through Caldea with a good price for being hosted. Clean room but paint stained and stained.
In my opinion, the room should be somewhat cheaper for the season it is and the benefits. It is my opinion.

The hotel is very well located next to Caldea. The...

The hotel is very well located next to Caldea. The dimly lit room, the bathroom a nonsense, above the toilet a shelf that if you are tall you hit the head, when you get up from the toilet in front you have the excessively large glass sink to give you in the mouth, there was no furniture or shelves under the sink to put your things. Very little light to make up even though there was a magnifying mirror pa na because you can not see. The bathtub was fine although you would drain if you were not careful. The headboards of the bed were a little peeling in the areas where the heads are supported. They could be upholstered in cloth or again in curpiel, the size bed very well but a little hard they could put a mattress on top, and what they no longer wear are the blankets, they were brown like the old ones, a white duvet cover that does not weigh and a lightweight blanket at the feet. And please the doors the ugliest thing I've ever seen in my life. The rest of the reception furniture very nice, armchairs that invite you to sit down. The breakfast very good except for the watermelon that was sour and the kiwis to break crystals, the incredible fresh pineapple and the very delicious melon. The first sausages, the very juicy scrambled eggs, the coffee a little strong for my taste. But they had juices, soy milk, etc. Exceptional staff very friendly and helpful, from reception, floor maid, friendly, and charming restaurant waiters.

Modern hotel, very well located. The rooms are spa...

Modern hotel, very well located. The rooms are spacious, clean and in very good condition.
Professional and friendly staff.
The only thing that fails is the parking, insufficient. There is usually no problem in low season, but in high season it is almost impossible to park in the surroundings.

A highly recommended hotel, located practically a ...

A highly recommended hotel, located practically a step away from Caldea, very good attention and service. How issue to improve maybe, the comfort of the bed. Otherwise, very good value for money

Good 4 star in Andorra la Vella.

Good 4 star in Andorra la Vella.
Easy access and close to downtown and Caldea.
Staff attentive and very welcoming.
The half board is definitely worth it. The dinner is quality.
The rooms are super well soundproofed. Not a sound.
Beds are so comfortable.
This hotel is also very clean but will not be suitable for smokers.
So no smell of tobacco in the rooms.
I recommend this hotel for the value / quality that I consider exceptional.

A good hotel located to the left of Caldea, with a...

A good hotel located to the left of Caldea, with a minimalist design. The attention is very correct, the rooms are spacious and complete.
Breakfast is what is called for by the COVID measures.
I was only bothered by the temperature in the room that cannot be lowered and was exaggeratedly high having to open the window to sleep well.

Friendly welcome, room and bedding clean, excellen...

Friendly welcome, room and bedding clean, excellent breakfast, we took the formula with half board. At dinner you have the opportunity to choose between 3 dishes for each service including one with fish. Only small soft B traces of mold in the shower.

Breakfast is monotonous, there is even no greenery...

Breakfast is monotonous, there is even no greenery at all, dinner on the menu is also not a fountain - half-cooked meat, two salads, dessert from breakfast. Radiators in the bathroom do not work well, shoes remain wet until the bus stops 350-400 meters. To the staff there are no pretrances, cleaning every day, everything is up to standard. If you ski for 6-7 days, I do not recommend it.

We stayed in this hotel that is across the street ...

We stayed in this hotel that is across the street from Caldea and the truth is that we loved the hotel. The rooms are large, comfortable and the bathroom is very complete.

They are very comfortable spacious and bright. Breakfast is very good and has everything a good breakfast buffet should have.

Highly recommended

Great !

Great !
Very nice home
Good breakfast
We recommend :)
Thank you

Good location in the city center. Very friendly an...

Good location in the city center. Very friendly and cordial service. The restaurant service is good, the breakfast is super varied and plentiful. The rooms are very comfortable.

I consider that it does not give the service that ...

I consider that it does not give the service that corresponds to a hotel with its stars, I have been in hotels with fewer stars better than this. We arrived and there was no one at the reception, walking through the entrance a while a man appears who finally attends to me. They tell me that the parking lot is in Caldea, which forces you to go outside with all your luggage loaded. The room well, everything very clean and neat, good bed. The heating is turned off during the day without warning and it is cold. The location is perfect, you are 10 minutes walk from the center and cross the street of Caldea. To repeat would be for the location.

The reception of the hotel is very friendly, all t...

The reception of the hotel is very friendly, all the staff have a smile and nothing is too much trouble for every request. The free buffet breakfast is really excellent and plentiful!
The hotel is very well placed, the agreement with the caldea car park allows you to leave your car in the garage at a lower cost.

The best option to stay, Caldea is just to one sid...

The best option to stay, Caldea is just to one side, there is the covered parking, which is paid, the attention of the people who work there SPECTACULAR, to highlight the breakfast they provide, complete and with the best ingredients. RECOMMENDED

Very attentive staff, and good location.

Very attentive staff, and good location.
The food is fine, maybe it would improve breakfast. Well-maintained facilities, the only bathroom in the room, small and with any defect, I am left with the kindness of the staff without any doubt!

- Large, beautiful room

- Large, beautiful room
- Full and full breakfast
- Great location, close to the shopping center
- Perfect dinner (starter, main course and dessert), always with good options!
- Internet goes down all the time, really bad! Only negative thing.

The best hotel in the area. Right next to Caldea. ...

The best hotel in the area. Right next to Caldea. Reasonable price compared to the other hotels. Relatively new and clean facilities. I was seeing 5 star hotels in the area and they were all old and unattractive and the price was too expensive. This the best. There is parking.

The service very attentive and the cleaning quite ...

The service very attentive and the cleaning quite correct, the breakfast leaves a little to be desired for a 4 star hotel. Half board or full do not recommend it to the hotel renters there are good restaurants. The location of the hotel is very good.

The Spring Park throw Hotel is located very close ...

The Spring Park throw Hotel is located very close to the center of Andorra-la-Velha and next to the Caldea spa, which gives you a great advantage for those looking for leisure and relaxation simultaneously. Incidentally, Caldea has protocol with the hotel advantageously offering a package with this hotel.
Parking is paid, 17 / day, which is more economical than the surrounding parks.
The rooms are large and comfortable, very careful cleaning either in rooms or in public areas.
The menu invites a good variety to the dishes of the day, among others, allowing varied meals. For breakfast the choice is also quite varied.
The team is extremely friendly and dedicated, focusing attention on the customer, both at the reception and in the restaurant.
We highly recommend it.

The rooms with modern furniture, excellent cleanin...

The rooms with modern furniture, excellent cleaning and spacious. The service in the dining room (with the Covid19 theme) unbeatable. Wheelchair accessibility (especially in elevators) fine.

We spent only one night, nice staff, normal rooms ...

We spent only one night, nice staff, normal rooms (not very spacious) with toiletries for the bathroom, in the shower there was soap and gel.
I also liked the detail of having a kettle with teas and coffee in the room.
The only downside perhaps is the parking that costs 17 euros per day but only until 2 in the afternoon, we arrived around 5 o'clock and we were going to spend the whole day in Andorra and of course leave the car to have to take it out at 2 and put it in in another parking lot ...

The staff is very attentive and friendly. Also, th...

The staff is very attentive and friendly. Also, the breakfast buffet is very good and has everything. The location is also great because it is just behind Caldea and you can visit Escaldes and Andorra on foot. The only thing that makes me not give the 5 stars in my assessment is that there was a super long hair on top of the bed (white) on arrival. Perhaps it would be convenient for the cleaning ones to use a net.

Just amazing ... The staff is available to listen ...

Just amazing ... The staff is available to listen and friendly, our arrival the little attentions were present, the advice and friendliness we conquered before even put a foot in the room
And what room we were upgraded to later and I must admit that it was a very pleasant experience
Go there without hesitation