Hotel le Canal

Hotel le Canal Review

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3.5
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P
3 years ago

The rooms to be Paris and what they are worth are ...

The rooms to be Paris and what they are worth are not bad. Worse, the carpet in the hotel (also in rooms), smelled of dust much ... The hotel itself was not dirty but the carpet was not clean impression ...

F
3 years ago

We stayed at this hotel for 4 nights and the ratin...

We stayed at this hotel for 4 nights and the rating is positive. The best thing was the friendliness of the reception staff and the value for money. The room was simple, but it was clean and we found no inconvenience. The only problem we had was that the bathroom was very cold (there is no heating, just an air conditioner -which also generates heat-) and that the water did not come out very hot. However, this last point we discussed with reception and was solved. We recommend it

J
3 years ago

A very decent hotel for what you're paying for. Gr...

A very decent hotel for what you're paying for. Great connections, decent AC, friendly staff and okay bed. But considering the amount you have to pay for this in Paris, this was for sure a great deal.

D
3 years ago

I had a reservation at the hotel, and as the room ...

I had a reservation at the hotel, and as the room prices went up they canceled it for me. First they put the excuse that I had not booked with a credit card, then I put the number on the credit card and they said it was not valid. They are scammers

R
3 years ago

Hole in sheets, shower cabin very dirty hole in ca...

Hole in sheets, shower cabin very dirty hole in carpet + carpet smelled, parking used to cost them 15 and turned out not to be theirs, but an abandoned parking / dump, breakfast super poor, breakfast room not clean.

A
3 years ago

Great new small hotel! With a gym also!! Really go...

Great new small hotel! With a gym also!! Really good, nice reception, near the canal, a nice spring area where to have dinner. Restaurant, cinema and markets just at 5 minuts. Best to reserve in advance! Elevator to all floors, baggage room and free wifi.

L
3 years ago

THIEVES !!! I have nothing more to say. They made ...

THIEVES !!! I have nothing more to say. They made me pay twice the price of my stay on the pretext that it was a "bank imprint" and I have been waiting for my money for 2 weeks (134 euros)
A AVOID !!!
I intend to go and file a complaint against this hotel.

H
3 years ago

The staff at Hotel Tilde are great - friendly, wel...

The staff at Hotel Tilde are great - friendly, welcoming and English speaking if your French is rusty. The hotel is right off of metro line 7, so while the hotel is a bit far from the tourist attractions it's an easy ride into the city. The rooms are neat and excellent value for the cost.

S
3 years ago

I had the opportunity to sleep at the Tilde for 2 ...

I had the opportunity to sleep at the Tilde for 2 weeks. The staff is very welcoming and attentive. Very modern rooms, nice and clean. He is well placed. Only downside: we hear a little cars that pass on the avenue but it's normal we are in Paris. I recommend this hotel!

T
3 years ago

Small Parisian hotel rather well located (metro). ...

Small Parisian hotel rather well located (metro). Like many hotels the sound insulation is to be reviewed. The room is not properly ventilated (vmc hs?) In view of the wallpaper peeled down window and mold present at window seals or in the shower. Breakfast more than adequate compared to the price offered. The person who greeted us was very helpful a big plus.

C
3 years ago

Friendly and clean hotel, accessible 24 hours a da...

Friendly and clean hotel, accessible 24 hours a day, I was much less welcome to be woken in the middle of the night by American guests who thought they were the only guests of the hotel and who were screaming in the hallway

M
3 years ago

A pure scam !!! From 3 stars the manager has to ...

A pure scam !!! From 3 stars the manager has to pay for them without laughing. I detail I call to book by asking if there is parking (the basis for 3 stars ...) the lady says yes, reservation received by email 15 More

L
3 years ago

My favorite hotel. The only hotel where I managed ...

My favorite hotel. The only hotel where I managed to make a real baby night. Sleeping at the top both the mattress and pillow, the staff just adorable! I plan to come back so much I felt like home

D
4 years ago

I stayed for 5 nights with my Mom and we had such ...

I stayed for 5 nights with my Mom and we had such a great experience. Hotel Tilde is really close with 2 metro station (Riquet and Stalingrad, the closest one is Riquet). The room was not spacious but it was beautiful and comfortable with stone ornament on the wall. They clean up the room and change the towel (if we want) every single day. They also provided a Nespresso machine for coffee and tea. The bathroom was also nice and clean. They didn't have a safe box but we didn't experience any issue because of that. They are bakery and cake shop, fruit shop, and City by Carrefour next to the hotel. The staffs were also very nice. We were allowed to have a late check out. It was really worth the price and it exceeded our expectation for a 3-star hotel. We will definitely come back to Hotel Tilde if we visit Paris again one day!

S
4 years ago

If you like to sleep above the metro, have a sembl...

If you like to sleep above the metro, have a semblance of breakfast, do not have the room cleaned, or change of towels for a week, have the smell of sewer risers and as a bonus animals running on the walls (video has the support) if in addition you wish to attend an argument of the staff in front of the customers of fine morning ... well go ahead it is only a little more than 100 euros a night
Ah yes, I almost forgot, if you want to use the soap bottles from the previous client half empty in the shower ... well you just have to raise your head or lower it to lift the speudo mouth plugs filled with hair ... (the video is still supported) so good night people

k
4 years ago

Positive staff.Enjoyable stay.My room was small bu...

Positive staff.Enjoyable stay.My room was small but had all i asked for.Clean tidy.Conti breakie in mornings.Close to metro train station or short ( 8)taxi ride from Gare de Nore train station Close to all manner of cafes and food. Will stay again

S
4 years ago

Good Service, nice rooms

Good Service, nice rooms
Not the best District but it's ok if you're searching something cheap

M
4 years ago

Not bad

P
4 years ago

Spartan but clean rooms

Spartan but clean rooms
The twin beds are small and the mattresses are too soft
Rooms are poorly soundproofed from outside and inside noise
Friendly and attentive staff
At the price shown this hotel is just ok

E
4 years ago

Old carpet on the stairs, the ramp does not hold.

Old carpet on the stairs, the ramp does not hold.
The room is ok.
The bedding is comfortable but it is two small beds glued to each other.
We stayed here for two nights.
The hospitality tray has not been changed.
Warm water for showering and some missing channels on TV (2,3 and Canal +)
When this has been reported to the reception, the answer is that the owner is aware of this problem but nothing has been done yet. For TV, the hostess did not know what was channel + channel ...
She tried to reach her boss but obviously, nothing new since, despite three passages at the reception, we are still waiting for his call ...
We were on the 2nd floor and heard the passages of the metro.
In short, to avoid.
Do not deserve 3 stars

D
4 years ago

Nice hotel located directly at the subway station ...

Nice hotel located directly at the subway station Riquet. The room was small but clean. Unfortunately, the drain in the bathroom smelled a little bit to the nearby canal. In the room there was a Kaffeemaschiene, where you could also prepare tea. The reception was very friendly.

L
4 years ago

If the prices of the reserves go up (offer / deman...

If the prices of the reserves go up (offer / demand) they do everything to cancel the reservation you have made. They leave you lying and do not care about the customer. I DO NOT recommend that you book ...

C
4 years ago

This place is great! Super cute and newly remodele...

This place is great! Super cute and newly remodeled. It even had a coffee machine INSIDE the room!!! The only hotel we stayed at in Europe that had free coffee! Super big plus for us! The hotel is literally 10 meters from the front door of the hotel. Very convenient! About 25-30 minutes to Gare De Lyon Station. About 15 minutes to the Pyramids (Louvre). Lastly the staff was so incredibly sweet even though we checked in late. I come from the States where customer service is highly valued. The staff here did not disappoint! Budget friendly too. Will recommend this place to family and friends!

P
4 years ago

Really great hotel

Really great hotel
Very welcoming and pleasant staff.
Comfortable clean room
I really recommend
Nearby shops bakery cinema metro (5 and 7) fastfood .... Gare de l'Est and Nord not far

K
4 years ago

Staff were amazing. Room was comfy and the shower ...

Staff were amazing. Room was comfy and the shower was hot! I have seen complaints about the place being too small. This is Europe, not North America... Space comes at a premium. Want bigger, pay more.

Check out the local cafes and bars. Very accommodating and friendly. Our French is basic at best, but we still tried and that goes a long way.

Location after dark felt a tad uncomfortable. But many cities when seen by someone who is new to them appear this way also.

n
4 years ago

The ladies at the reception are very friendly. The...

The ladies at the reception are very friendly. They make you feel comfortable. The two stars are for them and for the cleanliness of the room I got.
I was initially assigned a room on the ground floor, which is in the corridor leading to the elevator (so you hear the door slam each time you walk through). We can all hear what's going on at the reception, the noise coming from the street, not to mention the vibrations of the building with each passing train. They kindly allocated me another room on the 5th floor, which was much better and much quieter despite the sewage smell coming from the bathroom.
And finally, the fire alarm that wakes you up at 9 am when you have decided to get some sleep. Lots of little details that will keep you down on a short stay.
I wouldn't come back, it's a shame.

R
4 years ago

Had a booking during the riots. I phoned the hote...

Had a booking during the riots. I phoned the hotel to ask for advice about the rioting and whether it was safe for tourists. Dipon, the assistant understood every word I said except for riot, war, fighting apparently. He became very defensive about cancellation terms then hung up. I phoned back to advise him about his rude behaviour and he claimed I was rude for for asking questions when he was so busy dealing with a queue of customers in front of him. He asked me if it was my first time in Paris and how I knew about Paris being unsafe. According to him he had not seen anything on the news or otherwise about riots in Paris. A rude negligent liar. Riot or no riot I would have zero trust in staying here anyway.

G
4 years ago

Receptionist barely speaking French on the phone: ...

Receptionist barely speaking French on the phone: Result, total misunderstanding. He tells me that a room is available.
We arrive with our luggage by taxi, and on the spot he tells me that in fact there is no room and refuses to pay us the taxi to find another solution at 11 pm. No thanks for the welcome! to flee.

L
4 years ago

Nice hotel for a short stay.

Nice hotel for a short stay.
The rooms are smaller but sufficient for 1-2 people and 3-4 nights.

+ The ladies at the reception are super nice and accommodating
+ The connection to the means of transport is optimal

- The cleanliness could be improved. Stains in the carpet, slight mold in the bathroom and broken hooks.
- The "breakfast" is very disappointing. Due to Corona there was only a packed lunch with a banana, a mini roll, croissant, rusks and a biscuit. For a proud 9 euros.

A
4 years ago

To get out of trouble or to spend a night, the nei...

To get out of trouble or to spend a night, the neighborhood is not good and according to the girl at the reception it is not safe to leave the car on the street, parking is 15 euros a night which in Paris I consider to be in price.

A
4 years ago

Very welcome, warm. Small defects, room not made u...

Very welcome, warm. Small defects, room not made upon arrival, door to room that closes badly, shower handle broken. But despite everything, very good for sleeping and good breakfast where you can use at will!

S
4 years ago

The good thing about this Hotel is that it is clos...

The good thing about this Hotel is that it is close to the metro a good location and very friendly staff
The bad, we got Room 001 near Reception where all the client passes to go to their Rooms .. The window gave a lot of noise to the street .. the bathroom a misery seemed the typical pool showers .. and the buffet breakfast every morning the same

M
4 years ago

For the price, a good hotel. Everything is very fr...

For the price, a good hotel. Everything is very fresh and the room is comfortable, it's sound isolated, the air conditioning works fine, the bed is comfy etc.

Pluses:
-great location to the public transport
-many nice food places within a 5-20 minute walk
-really nice gym opportunity with 2-20 kg, dumbbells, New cardio machines, also some really scary big machine (no mirror though)
-amazing bakery right next door
-the staff seemed really nice and welcoming

Minuses
-our room smelled a bit weird, but it was fine
-you have to leave your key at the front desk (there's always someone in the reception)
-no trash can in the room
-room is comfy but small. there aren't any drawers and only one shelf, so there isn't anywhere to keep clothes etc and things get everywhere

The breakfast didn't look to be worth the price so we didn't take it

R
4 years ago

Nice modern Hotel, with very good connection to th...

Nice modern Hotel, with very good connection to the metro and tasty breakfast! The 2 reasons for the 2 star reduction are: 1. Room condition: Our room was smelling like cigarette smoke, the Pillow was also smelling bad. The stairwell smelled fouly and the bathroom looks not as on the promotion pictures 2. The Organisation of the hotel: The staff often was confused and our room was not cleaned on our second day.

In case Hotel Tilde can improve on the two mentioned points we can recommend the Hotel.

r
4 years ago

No!!! We feel a vibration when the metro passes! W...

No!!! We feel a vibration when the metro passes! We visited the room a young man at the reception not great not very confident there is humidity in the room it stinks and it is dirty the air conditioning is just the name it makes too much noise in short I recommend no one to sleep there

T
4 years ago

Tiniest hotel room I ve ever stayed in, but if you...

Tiniest hotel room I ve ever stayed in, but if you re in Paris, you should be out seeing the sights anyways. It was sufficient for a 5 night stay at the end of a month long holiday through Europe, and we really weren t in the room much. We were unable to get an extra pillow until our last night. Lobby staff were very nice.

B
4 years ago

Nice reception, however, the price is very expensi...

Nice reception, however, the price is very expensive compared to the quality. A single tea bag for two, a double bed that is actually two single mattresses. The shower is not so clean ... In short for the most expensive room there are some caveats, including the comfort of the mattress is not at the rendezvous. However, the decor is modern, and the floor is pleasant, it hides footsteps that can be annoying at night. However there is from time to time the jolts and the thump of the subway. After all we are in Paris, it's normal. We do not come to a hotel for TV, but the arrangement is made so that we can not see it while being on the bed. In short, it's not worth 200 for two for the night

N
4 years ago

Friendly hotel staff. I came to spend one night, I...

Friendly hotel staff. I came to spend one night, I was assigned an attic room much too small for two people, in the end I was changed room following my request and I thank the gesture. The other room allocated was still small but a little more spacious. The rooms are well decorated. Aside from that I did not like the area where the hotel is located and moreover not taken in the bathroom. I still had a good night

D
4 years ago

Great hotel to stay overnight. The staff is friend...

Great hotel to stay overnight. The staff is friendly, the decor is nice and there is a choice for breakfast. The only downside is the size of the rooms, which are very small, but it fits perfectly if you just come to sleep.

C
4 years ago

Friendly and helpful staff, perfect decor but the ...

Friendly and helpful staff, perfect decor but the rooms are ridiculously small even no room for a suitcase. Bathroom and toilet pocket tissues. No heating in the bathroom. In the room the air conditioning is too close to the headboard, to sleep it is necessary to turn off the heating. No sound insulation I had the impression of being in a dormitory and not in a single room. I understood every word uttered by my roommates. Do not deserve absolutely three stars

Hotel le Canal

Hotel le Canal

3.5