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We have come for a weekend and it is a past hotel ...

We have come for a weekend and it is a past hotel ... the super friendly staff, and everything very clean, the breakfast buffet very complete ... I can not fault the hotel, if we return to Madrid I know where to sleep! !

Wonderful hitel .. perfect rooms .. two meter bed ...

Wonderful hitel .. perfect rooms .. two meter bed super comfortable and great pillows and cushions. chauffeur service as far as possible and the staff attentive ... fantastic car collection and everything related to it ...

Dome

A 4-star hotel must have a space for breakfast ade...

A 4-star hotel must have a space for breakfast adequate to its capacity.In 5 days at the hotel for work reasons a very large overcrowding at breakfast with groups of tourists who go on excursions. Available tables were exhausted and You even had to go to breakfast at some tables outside.

The most outstanding thing is the decoration of th...

The most outstanding thing is the decoration of the hotel and the good treatment of the staff of the cafeteria, the rest does not correspond to four stars, the room is not bad but the pillows are fine, the TV did not work ..

The hotel is not up to a four star nor a joke. Dir...

The hotel is not up to a four star nor a joke. Dirty walls, TVs hanging from the wall, no hanger to put the towel is broken pq, super small double rooms, bathrooms without doors and without privacy etc. Yes, the reception staff are super friendly and professional. We had a problem with the room and they moved us to another one besides apologizing. The owners should opt for fewer luxury cars in the hall and more worry about having the hotel as it deserves a 4 star

Excellent facilities. Reception service very atten...

Excellent facilities. Reception service very attentive.
The cafeteria service a bit ominous, there were two waiters and they did not take care of us. The cold tortilla and holding it with the hand as well as the bread to serve it on the plate.

The hotel is located in a remote area from the cen...

The hotel is located in a remote area from the center, it takes 15 to 25 minutes to reach central Madrid (by taxi, which costs around 25 euros). It is close to big business, which is good for corporate travel. Very quiet and very dark room allowed to rest well. The hotel reception is very friendly and very helpful. The decor is older, which even has its charm, including the small museum of vintage cars. The room we stayed was very large, space, well clean and comfortable. Missing doors to insulate environments, such as the bedroom bathroom, which can be inconvenient if you are sharing with someone less intimate. Overall very good. We don't buy breakfast, so I don't rate it.

It is a 3 star hotel. The room gives a feeling of ...

It is a 3 star hotel. The room gives a feeling of sadness. It is spacious with a small bed and a regular mattress. It is simple to the maximum. I went to the restaurant at 11 and 1 min and they did not give me dinner anymore. I do not recommend at all.

Trip in May 2019. A transfer driver was a big bum....

Trip in May 2019. A transfer driver was a big bum. If he can avoid taking you, he will. Mainly without notifying you. We had reserved a place to return to the airport. We had checked out without our presence and that was the excuse to say that the driver left. We did not solve the problem and we had to take an urgent taxi on our own. The room flooded when you showered. The rest well. The hotel has a very nice theme, away from the center and the breakfast is very good.

An absolute zero. The very noisy room was heard ev...

An absolute zero. The very noisy room was heard every time they pulled the chain. The blind did not fit well. To top it off in the morning the hot water breaks down. I shower it a hotel hell

The hotel is fine, it has everything. But the atte...

The hotel is fine, it has everything. But the attention to large groups leaves a lot to be desired, making barely a reduction per group and not including breakfast, which in my opinion is unacceptable.

Genial

Traveler almost of profession ... but as always, i...

Traveler almost of profession ... but as always, it is my opinion ....
Hotel in the middle of nowhere, horrible location. A taxi to downtown Madrid more than 25 euros, so you know ... pay in another hotel that is in the city yacht will be cheaper and more comfortable. Noise in adjoining rooms unbearable. It is a hotel for young people and its price. Last night the corridor full of smoke and smell of Maria (joints) pulling back ... Call reception to bring some towels and when they go up and tell them about the smoke and the smell of porros they laugh ... hence, each one decides. Really disappointing experience and with the issue of smoke, drugs, anti-smoking law I do not understand where the grace of the staff is ... (I guess they laughed at aspiring these substances) NEVER MAS

A great hotel, for breakfast they have natural ora...

A great hotel, for breakfast they have natural orange juice with a machine to make it yourself. They also have pick-up service to the subway and the airport that is phenomenal. I liked it a lot.

Good hotel consistent with the description.

Good hotel consistent with the description.
Spacious, comfortable and modern room. Very appreciable rooftop with a nice view over Madrid at night. Welcoming and very helpful staff.
Very correct and complete breakfast.
Location a little out of the way but metro nearby.

The hotel is a show, in terms of decoration. But t...

The hotel is a show, in terms of decoration. But they bothered me a couple of things.
That the heating temperature is set at 21 degrees and cannot be modified. And that the walls are literally paper ... or maybe who touched me as a neighbor was only very scandalous ... with kids and come to hit voices as if they were alone in the middle of the jungle, especially in the early hours of the morning

4 star hotel but not worth it at all. Cleanliness ...

4 star hotel but not worth it at all. Cleanliness is poor, shuttle service overbooked. Room 119, window that does not close, bathroom door that does not close either, your shower defective ... Too bad

Beautiful. Very nice cozy room with the details of...

Beautiful. Very nice cozy room with the details of a hot water infusions, coffees, etc. The attention and cleanliness very well, the only thing the location a little outside and even the subway station is somewhat removed.

I was in the hotel for a while and everything was ...

I was in the hotel for a while and everything was fine, the problem is that they asked me for a month's deposit and it has been 23 days since I left waiting for it to be entered and no one gives me an answer, they only tell me that it is already processed and in a few days they enter it.

Stayed here with my girlfriend for two nights, the...

Stayed here with my girlfriend for two nights, the only good thing about this place was the room.
After being out all day, we came back and the room had not been serviced which was a little annoying. We then went out for the evening and when we came back, our room had been left open. We looked inside and someone had been in, did a really poor job of servicing the room (basically just put clean towels in the room) and left leaving the door wide open for anyone to walk in.
Terrible customer service - everything was too much trouble for the hotel staff. Hotel looks nothing like the pictures! Definitely wouldn't rate it a 4 star. We sacrificed location for the quality of the hotel, given our budget, but the hotel was not as it appeared online.

Furniture is needed in the room to give more comfo...

Furniture is needed in the room to give more comfort, for example center table, folding tables or elenentos to support suitcases, another chair. In the bathroom they need
less hooks to hang the towels and rack of towels, in the shower soap dish and some corner to have shampoo, gel, etc.

Nice

I stayed in this hotel for 3 nights, good quality ...

I stayed in this hotel for 3 nights, good quality price, good service. I decided on this hotel because it caught my attention the cars that have exposure. In the end I was not wrong, I liked it a lot. Recommendable

It is a rather old hotel but renovated. I had a ro...

It is a rather old hotel but renovated. I had a room on the ground floor, with a single window to a small patio full of bird droppings.
The rooms are poorly insulated, so it sounds quite noisy. The breakfast buffet is quite good, and if something good has this hotel, it is that the staff is lovely.

Today is the second day I bathe in cold water, I c...

Today is the second day I bathe in cold water, I call the reception and the answer is that they will call the technician, which I do not know if it happens because they spend 10 to 20 minutes and there is no hot water ... it is not It is possible that a hotel of supposedly "4 stars" has these ominous details, very bad, for this reason I definitely do not recommend it, I recommend better if they need to be in the area to stay in another hotel

Well!!

I came here to spend only one night. I am in Madri...

I came here to spend only one night. I am in Madrid on my way to the airport and I stayed here to sleep. All I needed was for the cafeteria / restaurant to have some dinner and it couldn't be. There were only two boys working for the whole restaurant and when I called to ask for something in the room, at the reception they told me no, to ask for a pizza because the cafeteria didn't fit for more ...

An estelrnte service and a very pleasant treatment...

An estelrnte service and a very pleasant treatment the facilities are great has a massage menu
The Buffet is great with a great variety
The only bad thing is that it does not have much variety to eat a la carte

I have been two nights and without hot water.

I have been two nights and without hot water.
I stayed one night about 8 months ago and there was no hot water either.
I had a really hard time in the shower in the morning at 7:00 a.m.

Hotel with a spectacular hall. Very good rooms and...

Hotel with a spectacular hall. Very good rooms and very good service. For me, the worst thing is that your roommate's bathroom seems to be inside your room, you can hear it until you breathe.

Good

The hotel was reasonably clean. No complaints on t...

The hotel was reasonably clean. No complaints on that part.
The bed was ok, a bit squeaky but I slept well.
The breakfast room was very noisy, this was a downer because I very much appreciate peace and quiet at the breakfast table. Even the waiters made a lot of noise cleaning the tables.
But the worst part of my stay was the minibar. After a long flight I was very thirsty and helped myself to a Fanta from that minibar. From the very first sip I noticed a strange taste. But since Fanta is known to be different from country to country, I though it was just that. But after a few tries it just got nasty. I checked the date on the bottom and it was already 3 months overdue!!! I reported this to the front desk and they promised me "a few free drinks" to be brought to my room. No drinks arrived. When I checked out, they tried to bill me 8 euro (= 4 drinks from the minibar!). After I got angry that they poisoned me with 1 drink, they let the bill go. But still! This was a very lousy way for a 4 star hotel to handle such an embarrassing situation!

HOTEL DOME MADRID

HOTEL DOME MADRID

3.8