Wonderful, big and beautiful. Good location and go...
Wonderful, big and beautiful. Good location and good service.
Wonderful, big and beautiful. Good location and good service.
My friend and I stayed here at the end of Aug 2018 and it was absolutely perfect.
When you first enter the hotel:
You walk into reception and it smells divine, some sort of lovely essential oil fragrance. Staff are very pleasant and professional.
Our Room:
Spacious and a simple but stylish interior design. I felt so comfortable with the colours and furnishings, I really felt at home. The queen size bed and duvet was sooo comfortable, I slept so well each night.
If you re missing anything, you can ask reception for it eg. razor, slippers.
Each room has an Android Smartphone which lets you use mobile internet and free calls in country and abroad for FREE! You can even take out out with you. This was a great touch.
Rooftop:
There s a small pool surrounded by sun beds and a separate bar/lounge area with lots of seating, sun beds and bean bags. The bar staff were all really friendly. The only downside is I wish there was a space on the rooftop where we could take out own drinks as the bar wasn t cheap ( 4 beer, 8-10 cocktail). However, there is some seating out front of the hotel where you can do this.
I love Madrid and usually come here once a year and will definitely be booking Novotel again.
Nice hotel with nice rooms, comfortable beds and a small pool and roof terrace. On the downside the breakfast venue is a bit to small for such a big hotel which means that you often have to wait for a table. Nice and quite location which is not that central but a few hundred meters off the Retiro park.
It's a Novotel! Great. Normal rooms and generous and varied coffee. Great choice of gluten free products.
This hotel is a luxury. Large, quiet and clean rooms. The service is always excellent. If there is no hurry, the bar / restaurant is very good.
4 stars, like the hotel, and it really deserves them, because it is very large, very clean, and very well decorated inside.
A hotel that is very very good.
good hotel. Royal breakfast with a lot of choices. Large and spacious room. to redo
I went to a technical visit to give a concert and the truth is that it seems a very prepared and cozy hotel. Good attention.
Very decent and clean hotel, good location, excellent breakfast buffet
well located. Beautiful presentation. clean and spacious room.
I stayed at this hotel in March 2013. It was the second time, since I had also been in 2001, but this time as a family. For me it has a good quality / price ratio, especially due to its central location. The rooms are spacious and, although the furniture is old, it is in good condition. The hall and common areas
A little 'far from downtown, on foot it takes half an hour, in return, the metro stop is a short walk ... clean, comfortable, modern and well furnished .... international breakfast provided very personal .... very efficient .. .. advised
Hotel located in O'DONELL very close to the center of Madrid. Well connected to the M 30 and the M 40. Formerly the famous Hotel convention and currently Novotel very comfortable, modern and clean rooms. The worst thing about the area is that it is a payment area although you can leave the vehicle inside the Hotel. The access to the parking is very complicated since it is spiral and you have to literally climb the sides to access. The breakfast and dining service is varied and of great quality. Good kitchen Worst if no doubt the treatment of the "janitors" that are on the outside that if you go with a normal vehicle you get almost immediately, While if you go with a high-end vehicle they do not say anything at all. For work reasons I have been there a week and a half, having to access in a couple of moments with a van, and these characters forced me to take the vehicle out of there to load a photocopier having to take it to the side street. Very class and rude. Obviously I will not repeat on pleasure trips.
All good
THE ONLY ONE THAT PICINA IS SMALL FOR A HOTEL SO BIG
Comfortable and well located. The decoration a bit tacky
Nice hotel The reception has a lot of people. The breakfast is very busy.
Great very large with a small rooftop swimming pool with free towel service. Excellent breakfast in the morning. Modern and clean rooms.
Very nice and Modern Hotel, very well situated in the heart of Madrid. Many restaurants, groceries, icecream place and boutiques and mall near by. Big spacious lounge, Roof top Pool. Definitely recommend this hotel. This was my first time in Madrid and this Hotel definitely made my time memorable.
Very nice hotel, big and clean rooms.
There is an ironing board and a kettle for coffee and tea.
We have to compliment your reception staff for being efficient, friendly and extremely helpful. This first impression already had a positive on our stay. The lady who upkeep our room was also very outstanding. Our room was always clean and nice. Well done. Keep it up.
Great Hotel with nice rooms. Breakfast is good but not great. It's not far from the local park, so if you like to run/walk, it's a good location.
Very happy, it is very well located for shopping, walking, etc.
With bus and metro stops, taxi. Very well connected.
As for reception very well too, nice and effective staff.
The rooms spacious, clean, as for the comfortable beds.
The parking has a bit complicated access.
Highly recommended, everything is fine
I loved everything, the attention, food, convenient location and the detail of the free mobile phone while you are staying at Novotel to be able to communicate.
Good location; ample room for coexistence; varied menu; excellent breakfast; staff very attentive.
For meetings and conferences it is very well prepared. Unbeatable location.
Hotel very nice and new. We went to a convention, exquisite service.
personel bof ... otel gran and bo ... restaurant close ... materniter in fas ... pre d transpor ... kool
Very well located
Good quality of sleep
Room with adequate cleaning
Good for meetings and congresses
Near the center
Good restoration for breakfast
Friendly staff
Excellent hotel spend two nights and super comfortable both to come to Madrid for work, as for leisure
Very good hotel being renovated and good staff attention. Correct buffet breakfast. Ideal location for concerts in the barclaicard center.
Excellent hotel. The receptionists are very friendly and the bar area is great for the attention of the waiters. They have a garage at 25 euros per day, swimming pool on the 7th floor and breakfast buffet, lunch and More
We are going this Saturday. I hope to have a wonderful stay ..
Very nice lodging located to the East of the main tourist areas. Metro stop Goya is within fair walking distance so that the Red Line takes you quickly to hot spots such as Palacio Real, and Calls Mayor. Even more convenient is the walk from the hotel to enjoy a stroll through the beatiful Parque Retiro. Hotel staff is quite friendly and the site offers a large breakfast selection starting at 6:30 each day. There is also a nice bar and restaurant for your eating pleasure. Room numbers are color coded for easy locating. Remember your color and you know immediately where to go for a comfortable rest.
Careful attention, very well located, close to everything. Without a doubt, I recommend it
Good service, good location and clean and tidy rooms. There is a good quality price relation.
Hotel located in a good area with communication with metro and bus. Very spacious and clean room. Breakfast is exceptional thanks to the variety of products and their quality
Comfortable hotel of good quality and at a competent price.
Saun guests near the supermarket, subway, 30 minutes from the center, a taxi of 10 euros, a bus of 1.5 euros, a train of 4 euros
Comfortable and fast access to the airport by bus and metro.
Very elegant rooms, comfortable without sounds that bother you. Awesome breakfast. There is everything you can imagine and with a very correct treatment of the staff
Great time in Madrid. Novotel great. Good location near Retiro Park & walk to city centre. Really impressed by breakfast.
Restaurant. Spacious and pleasant environment for business lunch.
Amazingly big conference rooms for events, much space overall, nice food even if not up to standards of the hotel. Not a lot of light but nice interiors, excellent location anyway.
always positive; the only downside the hair dryer is very bad, like no dryer. Our recommendation to change them all for good ones and put a shower cap in the bathrooms since there was not. Thank you!
Quality exceptional price. Very modern rooms and very friendly staff.
Modern hotel with rooms not too spacious, but it is the most affordable in the area by far. The access is very good and is very well located. The staff is very attentive. Some chaos at breakfast time, as there are 790 rooms.
Hotel completely renovated. Meeting rooms well prepared. Wifi of good quality.
Very comfortable, good service, excellent location. Very good for professional meetings.
Very close to the wizink
The hotel is very well maintained and the room very nice
My room was an interior room, but that was not the worst room. The bathroom was very spacious with a very comfortable shower. They put a small extra bed and a crib. The whole team, even the bellboys that helped us with the crib, had an impeccable behavior at all times.
Very good place, excellent location, great breakfast, kid for the station of extracts the only thing I recommend to review are the elevators, they are very slow and obsolete
The stay very good, the excellent treatment, to put a but the window very small and gave little clarity to the room, we will repeat the stay without hesitation
The room is modern and nice and clean.
Very convenient location, supermarket and jam shop are just within 10 mins walk.
Ordered room service, sangria is nice, worthy a try.
The hotel is very comfortable, with modern facilities and very well located, close to metro and bus stations and shopping centers (shops, pharmacies, snack bars and restaurants). The breakfast is excellent! It offers a wide variety of foods (breads, sweets, hot and cold dishes, juices and coffees) with excellent quality. The hotel also offers a great wifi network with free access. The staff are very kind and friendly. I will definitely stay at the Novo Hotel again when I return to Madrid.
It is very central, very friendly staff, the treatment and the hotel seemed to me of luxury
Very central, the rooms are very good and the staff most pleasant. I will repeat without a doubt
Excellent hotel in the center of Madrid. Exceptional buffet breakfast.
A middle class hotel ... The location could be the reason of preference
I have been told that there is a dance for the elderly, I wanted to know what time
Attended this as part of mid sized conference. The hotel is built efficiently to handle conferences with good connectivity across event areas, rooms and restaurants. The suite was spacious, well kept and fresh. Good connectivity to the airport and other areas. Would have been tempted to rate at 5 star but for below. The gym was tiny for the few 100 rooms, and with 3 people it was full. No security chain, lens on door. Poor shower pressure and a 1/3 rd shower cabin where water flows out easily :) maybe that's why the pressure was kept low. If you look beyond these minor irritants that could have been just my room, it is a good place in the city for conferences.
Upon arrival, I was informed that I could not unload my bags for registration at the curb, but instead was directed to the parking area. The parking area entry is a very tight spiral unsuited for the vehicle I was driving (an Audi Q3). I was forced to go forward and then backward many times in order to get down the ramp; in the end I scraped the side of the vehicle on the metal tubes that surround the center core. Very costly repairs to the vehicle resulted.
Best Novotel I've stayed at. Courteous staff, huge breakfast buffet. Pool a bit small and parking price a little expensive, 25 per day
You can see that it has just been reformed: spacious and fluid hall, agile in the management of reception, rooms with high standard of quality ... and a spectacular breakfast buffet.
I could only enjoy one day of him, but I would repeat.
The fact that I was greeted as I came in and acknowledged my birthday made it very special. To walk into my room and find the birthday greeting and treat made it unforgetable.
A great hotel They have every care to detail, the location is very good and ... the buffet breakfast is spectacular.
I was at a business lunch. All good. The parking is terrible
Hotel in the Barrio de Salamanca, well located in a commercial area that also allows you to visit interesting areas of the city.
Large capacity convention area with a good distribution of rooms and ample indoor and outdoor entertainment.
Comfortable rooms
Great location and customer service (it was not my first time at the hotel)
One hit, the fat ones: the sink was "unpleasantly" stuck. What kind of revision of the cleaning tasks of the room do to open the room in that state to the client?
Of course, as soon as I communicated, they fixed it immediately
Friendly and courteous staff. Clean and quiet rooms. Optimal position
The hotel management very involved. We went on an excursion with the School of Hospitality and Tourism of Casa de Campo, and they welcomed us with open arms. We were able to get to know the kitchens and the living spaces, all really clean and tidy. A pity that he is not known as he deserves.
Months later we asked for information for a project and they even sent us the plans. Really kind people
All the staff, very kind. The clean and beautiful room. The breakfast excellent.
Well placed. Quiet rooms. Nice continental breakfast
A super hotel with excellent location, close to everything and very good attention.
I went to a company event, they closed the whole floor below for us and it was all very well, the service very friendly, although they had a little chaos in the part of the wardrobes.
I did not see the rooms. It has a very spacious hall and is a great place to have a drink