Nice modern rooms, great service level, kind perso...
Nice modern rooms, great service level, kind personnel, good neighborhood and lots of good restaurants and tapas places around.
Recommended.
Nice modern rooms, great service level, kind personnel, good neighborhood and lots of good restaurants and tapas places around.
Recommended.
Great hotel, nice design and people. Just the cocktel at event was little poor
Great hotel in good location. Room a good size and comfortable. Staff very friendly and helpful. Everything kept clean and tidy. Good breakfast buffet. Most of all a very good hotel for the price. Would go back again.
A wonderful hotel. The very friendly and spectacular receptionist who does her job well.
One of the best business place to stay and to have business meetings! Extra-delicious food and nice services!!!
The room was great, very modern and easy to fall asleep in, had everything you needed. My only complaint would be that the pool was closed for repairs during my visit but other than that it was perfect
An impressive hotel recently renovated quiet and cozy
Ideal for business trips all kinds of facilities. Check prices before going.
Good hotel Well located subway bus near the wizi center walking, if you go to an ideal concert .. awesome breakfast buffet and be a vegetarian and have some whim I think there would be nothing that had not covered.
The hotel is within walking distance of almost everywhere. A 15 minutes stroll to Puerta de Alcala, 15-20 minutes stroll to Serrano, 15 minutes to Parque El Retiro and a 5 minute walk to El Corte Ingles . The room is very clean and modern, the bed is very comfortable, the hotel itself has a huge lobby and a beautiful entrance.
Excellent !!! location and facilities 100% recommended.
Friendliness of the staff, clean. Very good value for money
A fabulous hotel, spacious and comfortable reception. Many details such as water in the entrance, gift voucher with drinks for all guests, water bottles in the minibar ...., say that everything in general was very clean and the staff very attentive ... in short, everything fantastic. To put a snag, the room that we had was inside a very small patio, so I do not put a 10 ..... And to highlight the breakfast, natural juices, all kinds of products for different intolerances ... fabulous. Thank you
My experience has been very satisfactory; The assigned room had not been properly ventilated and the smell of tobacco, simply by opening the door, was unbearable. We communicated it in reception and immediately they assigned us another room, very comfortable.
At breakfast, although the dining room was complete, everything was very well organized and the cuisine was varied and enjoyable. Especially nice are the natural fruit and vegetable smoothies, although the cola was very long ... and it would have been great to have two blenders working!
Great location near where my daughter lives, which is why I picked it. Clean, friendly and enjoyable stay.
Awesome breakfast. I can't think of any food that I wanted that wasn't at breakfast
Very kind treatment
Very comfortable rooms
Great comfort. Good service. You can not ask for more.
Comfortable but the rooms on the courtyard can be noisy. Too bad ... To be there a number of times, we can also find quiet rooms. The bar and pool on the roof are nice.
Everything perfect as every year for the marathon, but to say that in previous years they let us check out at 4 or more and this year they caught our attention for not having left before.
Good location of the hotel. Very nice service. Clean rooms. Very good breakfasts. recommend
Hotel in a great location two minutes walk from O'Donnell underground station and the airport bus stop. Spacious and clean rooms. Reasonable prices for a 4 star. Courteous and friendly receptionists. Comfortable bedding. On the other hand, average interior and exterior insulation.
The staff very friendly. The hotel is very complete. The restaurant opens 24 h. Included room service la carte is not extensive but the food is very good as well as the value for money. The comfortable rooms include a hairdryer in the bathroom and in the closet there is an ironing board with iron. Free WIFI. Located very close to the Wizink Center. The breakfast is very complete. They have a stand where they make you natural juices of fruit mix of your choice.
Since the reform has improved a lot. Take a plug thief if you need to charge mobiles, computers, tablets ..., the rooms do not usually have many plugs and those that are busy
Outstanding treatment, Great service, Cleanliness, Stately!
The hotel has easy access if you come by car from southern Spain. The entrance is very wide and the reception area is very large, with a lot of staff to assist you. You have a mobile available for your stay at the hotel with internet and free calls. The rooms are modern and pleasant. It is located right next to the wizink center.
Perfect location for Madrid center or if you go to the airport. Very friendly staff and it is a perfect hotel for families
A hotel that is beyond its four stars. The facilities are beautiful and all the details are well taken care of. The unbeatable staff's attention. Recommended 100%
Weekend stay in Madrid, good hotel, central, good breakfast, good service from the staff, but small room, although the bed was extraordinary, we rested phenomenally
Hotel normalito
Nefarious and narrow parking
All great, very comfortable and modern. The kettle, coffees and water are appreciated by courtesy.
Great hotel in an excellent location. The rooms are nice, modern, clean and spacious. The bathroom was clean and well laid out. The metros are easily accessible and there are good restaurants nearby.
The experience has been good, I have been comfortable, but we must wait until everything is finished.
I do not know the rooms although I can deduce their quality.
As a hotel to work, the level of services, rooms, meals and staff has seemed outstanding.
Very nice and clean room, provided adequate sanitaries. Service was great and staff very friendly.
My first night in a room overlooking O'DOnnel Street was not very good. I found it too noisy due to traffic and average soundproofing. I asked for another room for the next 3 nights facing the back and this solved the problem. Another problem with my stay was the breakfast at 8:00 am with lots of people and few tables available, I felt the team a little overwhelmed. It was not as good a time as in my other Novotel stays. Generally the channel keeps my confidence. Cordially.
They looked after us very well. The hotel is very nice and of a high standard. Very good location 400m from the Retiro Park.
Good location, great breakfast, unfortunately the chlorine smell when I entered the room made me choose 4 stars
All the staff very friendly and attentive. The hotel facilities and complete, spacious, bright and very clean rooms. The perfect hotel situation.
Helpful and professional staff, very favorable position to reach Barajas airport. Market also 24h and local at hand
Fantastic hotel, good base for exploring Madrid, metro station 2 minutes walk, rooms fine, breakfast fantastic everything you could want. Good bar and reasonable prices
Excellent hotel. Spacious rooms and top cleaning. Excellent breakfast
Very nice hotel. Good location if you like walking to various places and things.
Dark rooms, service is mediocre, very loud on 6th floor
Good hotel, impressive odd & even concept of rooms. Nice services.
Good hotel, but the welcome drink for the silver members doesn t include cocktails like in others novotels
Excellent hotel. Nice rooms and clean. Very helpful front desk
Friendly staff Excellent location. Very complete breakfast
Excellent customer service, just the pool too small for families with young kids
Reception desk very friendly and helpfull.
To highlight the attention that we had on the anniversary day of one of my family.
Spectacular experience, the treatment of the exquisite staff, both in reception, pool, terrace ...
The comfortable room, very comfortable bed.
The best of the pool is the treatment of the lifeguard.
Great location.
In short, we will repeat for sure.
Spectacular reception and beautiful reform. I went to an event and despite the effort of the cafeteria they were overwhelmed and did not sufficiently reinforce the service. I arrived late to the event after the break and I drank my coffee in one gulp.
The breakfast is very expensive. Otherwise, all good
Good hotel, very good breakfast, attentive attendants, hotel restaurant delicious food, only the fridge that does not freeze, lacked shower cap.
Close to El Retiro park and several restaurants and bars
Spacious and well equipped rooms. Good cleaning in them. Abundant and exquisite breakfasts. All hotel staff is outstanding.
The best thing about the hotel is undoubtedly the treatment that is had with the guests by the workers, kind and educated.
I can only say THANK YOU.
We travel with children, a weekend. The deal was great, both with us and with the children.
Things to highlight very positive, both the coffee maker in the room, and the refrigerator with water.
The spectacular breakfast, varied buffet, and a man, who made juices with what you wanted.
Hotel located in a quiet area, and in 15 minutes walking, you are in the Retiro.
Hotel conveniently located for visiting Madrid.
Very recent and equipped with beautiful rooms, comfortable and modern, as well as very clean.
Excellent breakfast: impossible not to find something suitable for various and multiple needs.
Friendly and professional staff.
The only sore gym, definitely too small, but I think it is not essential.
There is also a small but functional swimming pool.
I have stayed in various other Novotel, both in Italy and abroad, but this is definitely the best.
TO BE RECOMMENDED !!!
Very nice rooms, very clean and friendly staff. We were there for the second time. Gladly again
Super ambience, spacious and clean rooms, good facilities and almost at the city center.
A good hotel in a great location with an obsolete service and staff. I recommend confirming reservations online by phone and printing all confirmations to be able to provide them on arrival.
Good complex good room and best staff super attentive helpful and the food best the waiters special the service attentive as you can not ask for more