Hotel Cap Roig **** Review

I have been a group of 8 friends and we liked it a great hotel.
We plan to return. Another weekend.

Hotel with a very good location. Beautiful bay right next door. Definitely rooms with sea view!

Wonderful stay, very relaxing and very clean hotel, upgraded sea view, this place is beautiful and the staff very friendly. My partner and I will definitely go back there hoping the spa is fully open after this covid ... Thank you for everything

Views, buffet breakfast and personal attention.
Rest very improvable

Very nice hotel. Great location with amazing sea views. Friendly staff. .. very very good stay

The Hotel is fine although it needs some renovations and maintenance. Cleaning could improve as well.

Average hotel, on arrival we changed rooms twice, the first time because we had requested a sea view which we did not have and the second time the cleaning had not been done from the previous people! We therefore lost almost 1 hour !! When we left we had more drinks so we lost 1 hour to explain to them !! Bathtub full of limestone
Noise in the hallways very early in the morning
By cons we ate very well, good buffet and beautiful view !! Because we are complaining so bad unprofessional

Very nice hotel with a very nice beach, but totally unsuitable for groups or younger people. Partly unfriendly staff "no eggs for you".

A horrible experience This is the worst hotel I have been to. Since I entered through the door everything has been problems. The first thing was to be circling in its tiny parking lot because I infer that they have more rooms than parking. I opted to call and ask, and the suggestion was to park quite far and come walking. At the reception desk it was obviously full of people complaining. Once they gave me my room, they had made a mistake and they had to give me another one. This other instead of having a double bed as we booked, had two small beds with an extra flat pillow, a tiny TV, an empty minibar and if you do not pay 6 euros a day ... without WiFi. Access to the beach closes at 8pm. Then we decided to go to eat and with all the lost time we missed the buffet. They have a chiringuito where they lacked refreshments, sandwiches and pizzas. The service of the chiringuito towards comments on changes of unfair shifts instead of attending to us. Then the dinner again horrible. It is all chaos. This comment is being written while I am sitting waiting for someone to deign to assist me while I hear complaints from other people around me. I would not go back, and if you are lucky and read this before coming ... trust me and look for something better.

Cleanliness, despite the situation the buffet is very good, the staff very attentive, it is a very quiet place and the unbeatable views from the terrace of the room.

Very nice home. Beautiful sea view room with a spa. Breakfast buffet and hearty and good evening meal. We recommend this hotel.

It is the worst hotel that I have ever visited, the spa water is freezing, we could not use it, the food of the sparse and very repetitive buffet, the wifi did not work, the very old mattresses sunk you completely, even though we complained at reception we did not They solved absolutely nothing, very disappointed and pissed off

You can go with children which is the best with leisure areas for them and with dogs the best hotel in Playa de Aro

Excellent location and very friendly and professional waiters

Views from one room, undoubtedly the only charm of the hotel, is its exceptional emulation, for the other extraordinary,

Ideal place if you like the sea views in good company.

We went on the weekend of 13/10 to celebrate my mother's birthday as a family and it will be unforgettable. Highlight the delicious food, quality and variety. We booked the rooms with sea views with jacuzzi, spectacular !!!! And what to speak of its SPA "Sa La Mar" very complete, ideal to relax.
The entire team of reception, dining and cleaning, very friendly, special mention to Mari Ange, good professional, attentive and friendly.
We recommend 100% the stay.
No doubt next year we will repeat !!!

Direct walk to the sea, renovated rooms and great spa with hot tub. Great view directly on the sea. Good selection at dinner and breakfast.

Very beautiful league, magnificent view. The hotel rooms are quite spacious. The built-in Jacuzzi is definitely a must to relax. The pool is well maintained like the majority of the hotel. The food is more than good and the staff is very caring. Several languages are spoken, so no worries to communicate. The only negative that I found: -nothing animation, it is a hotel before any relaxation.-is far from any trade, to refuel you must go directly to the city center, otherwise it will cost you clearly more expensive inside the hotel. Otherwise I had a great stay, it deserves the 5/5.

A very quiet hotel to enjoy the family. Very good views,

Its location is idyllic. The restaurant is correct and the staff very friendly

In general very good everything, but the room was not very big and with two beds, instead of marriage. The spa has disappointed us a lot, the water in the pool was cold, the jacuzzi was not working and the hamman was not running until someone arrived. The Buffet very well, but they would have to put the names of the dishes, you had to ask ... Regarding the facilities it needs a reform all in general. The unbeatable, beautiful site, that's why if they fixed and refurbished it would be a 10 hotel.

My stay is not over but positive .. very nice hotel..the superior room sea view very nice. The staff very friendly. Fabulous breakfasts and dinners. The view of the sea superb. Very nice location. I recommend. Do not hesitate to put your bags.

Hotel seaside with superb views ... Quality service, pleasant spa and varied meals of good quality. Nice clean personal room.

Hotel quality price very good
The rooms in somewhat dated design but fine, the cleanliness if it fails a bit
The views are a very quiet hotel
Barbecue on the way to the pool every day, in itself it is a place with charm and food, dinners, breakfasts quite well, going down the elevator you access the walkway that borders the entire
Beach rock until you get very close to a cove that is great, hotel service quite good, quiet comfortable place for a great few days

Excellent hotel, swimming pool with complete spa including an exceptional facility. Breakfast and meals of very high quality. Location and wonderful environment. I highly recommend it.

Beachfront location, stately hotel with huge lounges and common spaces, breakfast on the terrace and food in the pool in summer, comfortable and restored rooms. The maitre Said, kind and close. We go every year.

Spectacular in its location and facilities. In the middle of the coastal path, surrounded by several small coves to which you can go down in the hotel's own elevator. The pools and the garden to relax with spectacular views of the coast. However, it has two faults for a 260 per night hotel: the dinner buffet, very poor and the furniture and decoration, very outdated. Free private parking.

We asked for a room with a sea view and upon arrival we found a shabby interior room, with humidity and 4 beds.
Add to all this that the hotel was under construction. When we go to reception to complain, the director attends us, with a very unprofessional treatment. He hides that he does not run the website through which we make the reservation and practically refuses to give us a solution.

Finally, we decided to leave, but not without first discussing with the director so that, at least, he could provide us with the complaint form.

Honestly, an absolute disappointment, since it was a birthday present and we had traveled quite a long way to sadly end up losing the reservation and the illusion due to the dire scenario and subsequent treatment.

Privileged location of the hotel. The renovated, spacious and ocean view rooms are unique. The hotel was full and in the solarium area of the pool is just. To improve the quality of the TV service in the rooms (there is no HD And not all channels are tuned). Anyway it is a hotel to repeat.

Superb location, very caring staff. I love this place.
Needs a little renovation. Lots of charm nonetheless. And this view of the coves ... Grand !!!

We went with a 2 year old boy and the first big surprise was an amazing ball castle which made his delight during the stay. The fridge in the room. The pool with q area covers little, the rich buffet, elevator to the beach. A little old but with a lot of personality in the decoration, incredible views and location. Free parking there or in the vicinity, we had no problems. We will be back.

Hotel privileged by the location it has, the ratings are far from the photos offered on the web. Lack of cleanliness and a general reform of the rooms. The restaurant staff very helpful, the food is buffet, nothing special.

The hotel is well located. The parking in front of the hotel is really small and narrow. Parking is available at 200metres but paying in high season. The rooms are dated and the decor of the hotel is outdated. Dinner and breakfast are excellent. A real plus for the view of the room is beautiful. The spa is not very big and the buttons to run the water jets do not always work. Pity

Already the 4th x in 6 years here. New are some rooms renovated. Staff is very friendly. Half board food is good. Access to the sea is possible directly from the hotel via Trepoen. Rooms were clean and cleaned everything up.

Magnificent situation hotel. The entire outline is beautiful and the rooms overlooking the sea are unique. But what is the hotel at a very old decoration level and a bit left. I wanted to do my wedding but just for the subject I will not. But the staff and stay was magnificent. At reception long waiting time no work agility is noticed. But I would return only outside.

The hotel is beautiful, the staff very attentive, we were delighted with the stay, the food excellent, it has lovely views from every point. Without a doubt, a 10

The decor is older than light. The spa is not a spa. It has a pool with different jets and a dry sauna. Where is the hamman that they sell? Insufficient wifi.
Spectacular views, the best without a doubt.
Access to the cami de ronda and the coves, great. That there is a parking space without extras, is very good. Correct restaurant

Warm hotel, very friendly staff and good quality at the buffet.

It seems very strange or strange that there are so many negative differences between 2 hotels of the same chain so close to each other. We were in the EDEN ROC 3 weeks ago and very well, we have been in the CAP ROIG these 3 days and it leaves a lot to be desired. Very scarce and low level buffet, room products that we counted were NOT, indoor pool very small for that volume of HOTEL, ETC ........
In short, same stars, same chain, total closeness, charming EDEN ROC, CAP ROIG will not repeat or recommend.

I think this hotel has 3 stars.
The best views and the outdoor pool.
The live music and especially the employees, very attentive friendly and great treatment.
The worst is the buffet, the parking lot is very small, the prices of the extras are very expensive and the spa does not work some things and the water is cold.

Because it is a 4 star it does not meet expectations.
Good service and food within normality.
But it looks like an old hotel that has had its face cleaned over the top.
Old rooms and toilets (bath with rust and old) and left, bad WiFi coverage.
TV doesn't look good.
Uncomfortable beds.
The exterior gardens are very beautiful.
Very simple and limited spa.
I do not see it viable to be inside the hotels of voyaje prive.

We have really enjoyed our stay at the hotel. Incredible views, very good service, kindness and a good atmosphere. Highly recommended

Large hotel and very good location. Old but very adequate in terms of quality price.

Beautifull hotel with soul and incredible views! Great staff and food

Hotel in a privileged place, with a very good service and customer service. I recommend going back.

Hotel very well placed direct access to the sea rooms with terrace sea view. Clean, spa, buffet at will, calm

It does not have enough parking for so many clients that the hotel welcomes. It is uncomfortable when arriving with suitcases and not being able to park next door to enter. You have to find a place outside and sometimes it is far. Otherwise great. *

Very nice hotel, with a great view of the sea. The staff is very nice and very professional.
Great stay in these places

Very good value for money
Perfect welcome
Very good food

Stunning hotel with breathtaking views
Staff at the catering service Correct restoration. One downside is the lack of umbrellas at the pool. I recommend this property very good 4 stars.

Excellent food and beautiful setting, but the rooms are very noisy because they have zero insulation. While the neighbors filled the bathtub you could not hear the TV. We had to wait 45 minutes because they had to fix the room ... anyway. Comfortable beds I doubt it will come back. At least the price was very cheap and you can not demand too much either.

Super frame with a view overlooking the sea. Free parking. Heated spa pool. Very friendly staff. A special thanks to Marie Ange for her unfailing kindness.

Outdated hotel that urgently needs renovation and improved maintenance. We had a room with beautiful sea views. It has direct access to the cove and a free spa. You have a bar service at the pool all day until 12am and a restaurant with barbecue. The breakfasts are very complete. The right staff attention. Free parking spaces are very limited and there are 10 minutes walking to the town center. The first section is on the road without sidewalk.

Old, all very old and lacking maintenance. The free SPA but the water too cold, the buttons did not work. Schedules of overly European and rigid meals and dinners. The staff attentive but unprofessional. Pool with dirt. Little foresight before incidents, without emergency service if you can not open a room at night. Of course, spectacular views

Our spacious room with spectacular views but there were 3 of us and every day we had to call because they gave us towels for 2 and the hotel parking was fatal for the rest, very well

We go there every year. And it's getting better. You can not see a better view of the sea from the rooms

The refurbished sea view rooms are very nice and spacious. The staff are extremely friendly

The view, the environment ++ +
The terrace + + +
The parking- -
Catering + +
The Spa- - we didn't really like the cold water in the pool, wading in the water all around the pool, the showers closed and marked with tape, a changing room for ... one person.
Absolutely ask for a sea view .... from the front.
Hotel to recommend but which should improve certain details of finishes.

RESPONSE TO THE HOTEL'S RESPONSE: I am frozen with the hotel's response due to the lack of humility and the lies in their answer with the sole purpose of covering up a mistake they made. I made a call the day before to make sure that there were designated areas for pets, obviously apart from the room. They answered yes, but that the restaurant and the spa were strictly forbidden for dogs to enter, which seems to me 10 because if they allowed it it would be an important lack of hygiene. When we arrived at the hotel and checked in, we were told and I put it in capital letters so that there is no doubt, THAT THE DOG COULD ONLY BE IN THE ROOM, THAT IT COULD NOT BE IN ANY OTHER STAY IN THE ENTIRE HOTEL, AND THAT IN THE BAR THAT IS JUST IN THE ENTRANCE OF THE HOTEL WE COULD NOT BE IN. Upon hearing this, I told them that I had called the day before to confirm all the limitations that had with the pets and that they told me that I could be in all the rooms except the spa and the pool. The hotel's response was that they were very sorry but that they had hired new staff and were uninformed. As for the comment that the hotel tells me that I am a lucky person to feel scammed for free, it seems to me a very serious lack of respect because a good professional should never attack a client with or without reason and unfortunately it did cost me money because I spent days on vacation from work to end up at home, 4 hours on the road, and tolls. It is a shame the way you have responded to a client, instead of admitting that you were wrong and that you regret the situation. Portrayed, you have stayed with this answer and obviously we will process the appropriate procedures before the consumer's office.
......, ..................
We made a reservation at this hotel for a weekend, for personal reasons we had to be accompanied by our pet and that is why we chose this hotel because the website indicated that they accepted pets. Being aware of the problems involved in going to places with animals out of prudence and to avoid all the problems that I later encountered, I made a call the same day in the morning to make sure that the dogs were accepted in the hotel and that there were areas enabled for them. The hotel told me that there was no problem with the dog and that it could be in the room and in the areas enabled for it, the surprise was that upon arrival after 2 hours of travel and with the corresponding expense in tolls, it is that upon arrival and to do the checking (which lasted an hour by the way and with a very unpleasant girl) they tell us that the animal can only be in the room and that there is no space in the entire hotel where it can be except the room. Obviously this was a very serious problem because I do not go to a hotel to leave my dog locked up in a hotel room for 2 days and not being able to have breakfast or have a beer or have anything in the company of my pet. After 2 hours of walking arriving on Friday night we had to leave the same day because they did not give us any solution to solve the mistake that the hotel made, I repeat the mistake that the hotel made, as they have every right not to accept pets and to put limitations but at the time they publish it on their website and at the time the client calls to make sure they have the obligation to report the reality and the client to be able to decide. At the end we entered the room, we thought about it and after 10 minutes seeing the panorama that awaited us all weekend we decided to leave. the hotel did give us our money back with some drawbacks that on top of that they had little embarrassment to haggle. To add that I don't think it is a 4-star hotel, the rooms look very old and apart and something that I consider very serious is that the most special thing about the hotel are the views, the pool and all the connection it has with the sea was all closed for renovations so it could only be

The rooms are good but they are a little old, the meals are very good, they put good quality meat and they cook it on the grill, and the dinners are a little more lax but we always find something that we like, as the buffet is a little scarce.

Staff at the small quality meal care a small paradise at low prices

Very welcome ... Very green. Pleasant view of the sea .. Now the hotel needs renovation .. Epoch 1980 Spanish ... bathroom with bathtub lacking hygiene ... Pleasant spa. Jacuzzi impractical (cause hygiene) the meal served buffet (choice and quality). damage for hygiene and dilapidation ...

The first day we ate from the menu and it took a long time between courses. The first course was rather weak, but the second was better.
The other days we have had breakfast, lunch and dinner from the buffet. The weakest Friday but Saturday was quite good in variety and quality. It should also be noted that we were in low season (December) but it was a long weekend and there were quite a few people.
The views of the sea and the cove from the outdoor terrace are unbeatable.

A beautiful place, charming and welcoming staff. Heaven

Una pega. Parking petit i "A tope", sense places per minusvslids com jo...

Very clean hotel staff very welcoming. Superb view as well as the rooms