Hornig Companies, INC. Review

This place is a joke currently live at the Farmington location And we would've been better off movingto a trailer park it's just says trashy our backyard is full of drunks daily who let their kids run around doing whatever they want breaking people sayings threatening their kids and so on. On top of it to get any of it taken care of your better off calling the police because you can never get a hold of anybody at the office or maybe that's just because the office hangs out with the same crowd

Mike and Chad had done a excellent service and follow up!

I want to thank the maintenance tech who showed up Saturday night, when i had a leak in the bathroom.
He went above and beyond to dry the water and fix the leak, and explained all the details.
I forgot he's name, but thanks again.

Hornig, you won't find me in your directory as this is not my real name.

I've lived on a Hornig property for several years and was satisfied with day-to-day life. I used to love it here. On site laundry and parking is very convenient. I recommended Hornig to friends who later moved into one of their buildings.

Not anymore. Rent has increased $100/mo since last year for a 1 bedroom flat. Not cool. In the last couple years they started charging residents for water (~$25/mo), raised the cost of laundry by about $1 per load, and had already raised rent. This is not San Francisco. What exactly are you doing with that extra cash if not investing in this building?

The workmanship on their "remodels" is unskilled, and the materials are substandard. I've had two different "remodel" faucets replaced since I moved in. "Remodeled" kitchen drawers broke and needed repairing. They used splintered/broken scrap wood along the seam between the kitchen cabinets and floor, and the floor itself is lumpy and warped at the corners. The heat elements on my "remodel" stovetop are bent so that pots do not heat/cook evenly. The tile in my bathroom was cracked by whoever installed it (since repaired).The painters got paint on my carpet, kitchen counter and floor, and the bathroom counter, floor, and bathtub.

Maintenance is very fast, usually within 24 hours, and the crew is very friendly. However, for my plumbing problems I've needed to call them back at least 2 times before the problem is actually fixed. Multiple times now the plumber they sent forgot to put a piece back in for a repair, and pipes/fixtures leaked. Once, the "master plumber" (as his partner described him) forgot to connect two pipes under my kitchen sink. They were aligned but not screwed together.

If they could hire remodel/maintenance crew that get things done the first time, maybe they wouldn't need to raise rent.

They respond to matinence requests promptly. Good so far.

I've lived in the same Hornig property for 3 years and I will say, every time I've sent a message about a problem it's been fixed that day (or if it needs more than one day they have called to let me know it needs more time). I appreciate that level of service!

Chad M was amazing!!! I called and he was paged and came within a half hour. He was very kind and had a great attitude and fixed the problem. He even went above and beyond by helping me Change a light bulb that was too far to reach!

Chad, you're the best! Thanks a ton for your assistance.

I have been at a Hornig property for roughly a half of a year. The quality of the building is good, well-kept and clean. Hardwood floors and a ceiling fan are nice touches. There's a room in the basement just for bicycles. And the price is reasonable.
Hornig's treatment of its residents leaves much to be desired. When I applied, I asked to move in and start my rent half-way into the coming month (since my lease at my previous place wasn't up until the end of that month). Hornig declined my request because, according to one of their staff members, they figured that they could find someone else who would pay if I said no. And they didn't tell this to me until I went to their office in person. Playing games with me like this was not a good start to my time with them.
On top of this, maintenance has been hit or miss. When the fix is relatively straightforward, then they show up right away and take care of the issue. But when the issue is more difficult, such as turning the radiator heat down during the winter because the apartment is constantly at 80, then they drag their heels.
Until Hornig improves its customer service, I cannot recommend them.

I've been living at the Highland Grove Property for a little over a year now.

Pros:
* Great Neighborhood
* Great Caretakers
* Quiet Building
* Clean
* Quick Maintenance Repairs
* Online Bill Pay for Rent
* New Carpet in Hallways, new back door and new washer and dryers

Cons:
* Very Small Bedroom
* Unexpected Rent Increases
* Washer/ Dryers always full
* Unexpected maintenance workers come inside your apartment w/o notice
* Packages cannot be delivered due to theft
* Few parking spaces and garages
* You Pay for all utilities except heat
* Does not accept dogs
* Requires a prelease deposit as well as a $40 application. Roommate addition requires a $40 application fee and an additional $50 roommate fee
* My hallway closet is made incorrectly and cannot hold anything on hangers because depth of closet is too small.
* Kitchen has short fuze - which requires a fuse box to reset and bulbs
* Machines require debit cards and double/ triple charge you for laundry until it clears after 5 days
* Dumpster is always over flowing

THIS COMPANY PAYS RESIDENTS IN RETURN FOR POSITIVE GOOGLE REVIEWS! DO NOT RENT HERE, IT IS ALL LIES!

THEFT IN THE COMMUNITY, OVERCHARGING FOR TYPICAL AMMENITIES ELSEWHERE, AND PAYING FOR REVIEWS!