Hornburg Jaguar / Land Rover Hollywood Reviews

I regret purchasing my car from Hornburg Jaguar! From the moment I got there I didnt feel good about it. I should have follow my instincts and gone home, but I was determined to test drive the car, as it had all the features that I wanted. My Father and I have been waiting there well over an hour with no service or acknowledgment. When finally a sales person by the name of J came over to help me out, he was very quiet and didnt talk much which was fine by me as I wanted to concentrate and test drive the car. As some of you may know when test driving a vehicle you only have a small amount of time of really feeling the car out especially a used car.
Long story short I purchased the car and had it for four days, when I noticed that the car was pulling slightly to the right (it bugged me). So I called aka "J" (who is Jason Parnell) to explain my situation, but was not able to get a hold of him. I have tried calling him multiple times and left 5 messages for the past week. I felt like a crazy ex girlfriend. I live in Huntington Beach so the drive to Sunset is not close at all. Now feeling frustrated I called once more, but now asking for the Manager to explain the situation. Here is where it gets better the lady on phone transfers me over to David who pretends to be the Sales manager. You ask how do I know this becuase after getting off the phone with David that gave me additude and didnt want to help me or care for my issue. I thought to myself, what a horrible manager and how he handled the situation was very weird and odd,So I went to there site and looked up David and comes to find out he is the Parts Manager? why the hell am I talking to the parts Manager and not one of the Sales Manager (Hamid Ali, Mark Sopp. or Shaun Lucy who all three are Sales Managers that should have handled those types of issues) and/or a General Manager (Martin Dodsworth). I believe another sales person got on the phone and acted as David, I could be wrong but either way why would a Parts Manager be helping me with this? I didnt purchase any parts?

For those of you reading this, I recommend going someone else to purchase your USED or NEW vehicle and stay away from Hornburg Land Rover unless you want bad service and/or the run around.

nadine and kelly made the whole experience simple and easy ---thank you!--

I have had exceptional Service for my Range Rover from Richard Sherman and Hornberg. I took my Range Rover there for a harsh sound in the ignition. He diagnosed it in the office, confirmed it by testing and repaired it within 36hrs. Great!!
As usual.

Lawrence was nice, but I think he should have worked harder for the loan approval to get the payment we wanted. That's why he lost the one star. Overall, they were helpful and had great customer service.

Dear Hamid

I want you to know how much I appreciate the excellent service you and your staff provided to me and my wife. Your attention to detail, great communication skills, and ready smile made the experience even better than I expected. I believe that every business is built one customer at a time. Customer loyalty and trust are both earned through deeds not good salesmanship alone. Whereas you are indeed a good human and great manager, this letter serves to confirm that you have earned my trust and my loyalty. Thank you so much for answering all of my questions honestly, and making that five-hour process not as painful as it otherwise could have been. I'm happy with the car I purchased. Buying car you always try to get the best price and low monthly payment. That s a pretty ideal situation when it comes to buying a new car, and it's all thanks to you we had the best price and monthly payments. You can be sure that if I have any friends looking to buy new cars in the future, I'll be sending them to your establishment.

Thanks again.

Jason and Hamid were amazingly helpful in getting us exactly the car we wanted and explaining everything to us. We love our new car. We were so happy with our entire experience at Hornburg

I just sold my car with Ameed's excellent help -- he was prompt, polite, and thorough. He explained every step of the process well and was very efficient. Hornburg gave me the best price on my car by FAR -- literally $5,000 more than every other company's quote. Ameed was so helpful and conscientious that I would definitely consider buying from Hornburg in the future, as I know that every car is thoroughly inspected.

A mix of laughable service and incompetence. Was delivered a new iPace with defective charging port. The salesman suggestions varied from restart the car to charge it with doors unlocked. After two weeks of this and barely any driving I bring it in for service. They tell me it s a defective port that needs replacement and that I could get it the next day. Unfortunately they then scratch the car which now needs repainting. In three weeks I was able to use the car 3 times and looking to another weekend before I get it back.

The incompetence extends to seemingly all features of the vehicle. Took 4 days and multiple calls to be set up with their remote app which also enables the car to be located in case of emergency. The sales folk doesn t return calls and their voicemails are full so can t leave messages. When you do get them they give you no answers or a will get back to you.

Jaguar corporate should revoke their license to sell their cars

Despite the response below and repeated calls from me my car was supposed to be fixed and ready today but again no calls or updates from service

My first and last time taking my car there for service. Very unfriendly staff and they come up with the most ridiculous reasons to get out of fixing what s under warranty. Makes me regret buying a Range Rover.

The GM and salesperson were great. The experience was the best car buying experience I have ever had. They were consultative, moved at a refreshing pace and did not pressure me to purchase. They ended up being the best price and the best experience. I would definitely buy from them again.

Everyone was very friendly and helpful from the time I walked into the door, until the time I left in my 2020 white Range Rover HSE. I was very satisfied with the service

Horrible Service. they think they are doing you a favor when you come to purchase a car over there. I dealt with Mark Sopp the sales Manager. He was very rude, arrogant, and bossy. We have reached a deal, but at the end I walked out and I got my car from a different location just for the fact that he was so disrespectful to me as a Consumer. He treats you as an idiot.

Reid was excellent. He made the process so comfortable and the price for repairs was reasonable. I have never had such a great experience with any repair shop. I will exclusively use this facility for all future repairs. Tom, the Enterprise rent-a-car agent onsite, was also fantastic. I received a Jaguar as a rental car. My Range Rover was repaired expeditiously; and I am extremely satisfied with the results.

Michael Colavitti as always was welcoming, honest, and helpful. He made arrangements quickly and efficiently for my car to get fixed while making it easy for me to continue my daily schedule using a rental. Every person I came into contact with at the dealership went out of their way to be helpful and warm. Thank you all at Hornberg Service for making my experience pleasant and efficient!

I would like to thank Dino Jaltorossian for working with me on a "crazy deal"! Everyone involved was professional and friendly. My new Evoque is the best birthday gift to me :)

Great customer service, they had me in and out within an hour, & took all the stress away of buying a new car. Highly recommend buying your Landrover / Jaguar from Hornburg.

Worst experience ever. Avoid this dealer. The sales guy Kelvin lied and got me to the dealer, surprise surprise typical car sales guy. When I tried, talking to the manager Dave Campbell, he was rude,disrespectful, and very immature. It felt like I was talking to my 12 year old nephew. I ended up going to South Bay Land Rover and got a much better deal, most importantly excellent customer service, Go See Eric he will take care of you. Hornburg doesn't care about its customers, and mgmt has no problem running an unprofessional business.

This place was very helpful! Everything was taken care of and were very professional in the process. Michael made sure I had everything I needed and answered all my questions. See you guys next year!

All employees maintain a high standard of customer service including efficient communication and work completion

You cannot ask for a better experience from start to finish than with Martin Dodsworth and the entire team at Hornburg Land Rover/Jaguar Los Angeles. Special thanks to Landon Christensen and all the thorough time that he spent getting me acquainted with my new car. Super helpful! The financing handled by Luke was seamless and a breeze. Much appreciated as always!

This was my second straight purchase from them and I'm thrilled that I, once again, received the best deal possible. Upon arrival, my Range Rover Sport looked absolutely stunning and picture-perfect in the showroom. The paperwork process, which is typically a hassle at most places, was far from it and seemingly took minutes. Everything just seemed to streamlined and professional from the moment I walked in the door.

Needless to say, a first class VIP experience from every aspect that greatly exceeded all of my expectations!!

I almost don't know what to say with the experience I received at this location. The sales rep I dealt with was so full of himself, that I perceive him as a millionaire and question why he's even employed. Have never heard in my entire life that a vehicle can only be purchased based on your zip code. I only live about 7 miles away. The sad part is that I was ready to go home with a vehicle the same day; instead I left feeling defeated and completely let down. I called back and spoke to a manager about an hour after I left and his favorite response on the phone over my concerns was "YEP" repeatedly to almost every question asked. Glad it happened anyway. I would rather invest my money to the ones that deserve it.

This was probably the best car buying experience I have ever had. I knew what I wanted and Attila at Hornburg gave it to me. Neither one of us were unreasonable. TJ in Finance was awesome. He walked me through all the optional coverages and educated me on what was a real value.

I had an amazing experience there, if you end up there ask for David Sandoval, such a great guy ,the best sales consultant I've ever met.

Donovan made our experience fantastic. Ask for him!

I did a lot of research on the HSE Discovery model including visiting several dealers. I enjoyed the professionalism at Hornburg LA and couldn t be happier with my vehicle.

Just bought an F Type V8 convertible from Hornburg, with the help of Dino I received excellent service and a great price. I couldn't be happier with the entire experience. If you are looking for a new or used luxury car, definitely go to Hornburg!

Doug Davis
Los Angeles, CA

Had a great experience with them. They worked with me and got me to the payment I wanted. I love my car! I couldn t of asked for a more perfect experience. They were friendly and the leasing process was quick and easy.

Hornburg Range Rover was fantastic! They made leasing a new Range Rover Sport easy. I had looked elsewhere but Hornburg gave me the best deal by far! Highly recommend!

Quaint old building. Friendly staff. Valet parking.

Great experience purchasing a pre-owned Range Rover Sport last week. Everyone was extremely helpful - from the General Manager (Martin) to the Sales Manager (Hamid) to the Sales Person (Dino) to the Finance Manager. They walked me through the process effortlessly, had all the answers ready and got me into my car. The car was in exceptional condition, and has been a great purchase. Whenever I m in market for a new vehicle, I ll start with Hornburg Jaguar Land Rover first.

I am happy with my experience. Thank you very much.

I always get great service at Hornburg and highly recommend them. Thank you

NICE AND FRIENDLY PEOPLE ,GREAT CUSTOMER SERVICE .THANKS DEENO FOR EVERYTHING U HAVE DONE FOR ME

So you buy a new Range Rover Sport - less than 1 year old and you find out there is only a sensor on the right side brake. So oddly the left side has no sensor only the right - the brakes feel fine but one day you hear grinding - turns out the left side ( the one without the sensor has worn through to the roter )- at less than 1 year and 15k miles you we need a new roter - no warning because I assume two sensors are too expensive for a $75k car. According to the service dept we make a lot of left turns and they want $1500 to replace. Amazing - according to them it is not odd brakes that would wear unevenly - they cant explain why there are not two sensors - other than the factory assumes brakes are expected to wear evenly ------ it is not under warranty.

Got my wife the LR4 two weeks ago; the overall experience was excellent - Landon was exceptional from the time he greeted us, to the explanation of models/features and options, to the test drive, paperwork and all the way to the delivery. I will definitely consider this dealership for my next car or SUV.

Horrible service! We walked in and looked around for 10-15 min and not even 1 person came to say hi or help us. There were about 15 people working at the dealership and not even one person came up to us while they were talking to each other. ( we were the only customers there).
I asked a question from a guy sitting at his desk and he talked to me like he had something better to do.
I do not recommend this place all at.

Staff was friendly and knowledgeable. Salesman did not inform us that it was a punch vehicle and that was why it was reduced so much. It would not have mattered but he should have been forthcoming. The tech guy was very knowledgeable and More

I test drove several high end vehicles and visited the same number of high end dealerships, including another Land Rover dealership. When I walked in to Hornburg on Sunset I was expecting a similar experience, I was wrong. DANIEL GANON approached and extended a professional and friendly welcome. He asked me some questions and I responded with what I was looking for and expecting. He went to work and found the exact model with every item I wanted in my Range Rover Velar.

The car was delivered to Hornburg three days later and I went in and told Daniel, I wanted a quick and effortless transaction, and I received exactly that. The sales Manager DINO JALTOROSSIAN, and the finance Manager LUKE GRASSO made my experience just how I wanted it to be, quick, effortless and pressureless.

They covered every detail and I was out on the open road. I did experience one small issue with my front bumper and contacted them. The very next day a porter was at my office to exchange my vehicle for an equivalent loaner. They told me it would take 2 - 3 days, and they held true to their word. Day three, actually TODAY, DINO contacted me and said the porter was enroute with vehicle; it arrived, it's perfect and I am one very satisfied customer!

Pleasant car-buying experience. All information was provided before our visit and the documentation / delivery process took less than one hour.

After spending my entire life inheriting my sisters' hand-me-down cars I finally got to purchase one of my own, and Tigran made the entire process great. From the start, he asked me what I was looking for in the car, what my daily use would look like, and got an idea of who I am as a person. After that he helped me explore the options to make sure I made the a not only the best decision for myself that would leave me with absolutely no regrets. My process also took a couple of weeks and he put up with it very patiently and professionally. Highly recommend anyone looking to by a Jag work with this dealership and especially with Tigran

Purchased a 2020 Range Rover Sport. Excellent customer service. Kevin was awesome. He showed up on his day off to make sure everything went accordingly. Will definitely go back. Highly recommend it.

Loved working with Mr. Parnell! Thank you for making the process of buying a car pleasant and seamless.

Can't say enough about how great Robert was.. very professional yet made me feel comfortable to ask him n explained everything so I understand before signing.. Great experience n thank you Robert!!!!

The process of buying a new Land Rover went flawless!

Incredible service on Pat Brisson's car. Martin and the team take great care of us and we truly appreciate it!

The worst response ever from a car dealership when I contacted them to get some information on a new car lease. After dealing with 3 different people and two weeks of wait I still do not have received any information on the custom built car I was looking to lease. This is ridiculous...

I initially found this dealership online because they had the best published lease specials. I talked to Kelvin who is the floor manager. I think they over work him, he was busy and didn't have time to talk but was still able to get me the info. The next day however Kelvin was on his game and the reason why we are giving a 5 star review. From start to finish once we were in the dealership Kelvin made the experience great. He explained every single thing with the car and then when we got in the car he took the time to go over every single thing and answer every single one of our questions. I have never had such a great on boarding experience into the car. Kelvin made the car buying experience pleasurable, and in my opinion the way it should be when you get a car from a high end dealership.

I have to say though we dealt with Kelly in Finance and he was a whole other story. Kelly was rude, obnoxious and literally went to straight up lying and using tactics I had never seen before just to sell the warranty. Kelly proceeded to tell us a story where someone brought their car back after a lease ended to the dealership and it was "perfectly fine" and they charged the person $8,000 for the lease return on a $27,000 car. Kelly then showed us a confidential document with the person's name on it showing the $8,000 charges in order to try and sell the warranty.

I told Kelly that I usually trade my cars in before the end of the lease, as a last ditch effort to try one more deceitful tactic Kelly says "well thats if they buy your car in the trade and not just pay off your lease payments". I have brought in 6 cars before the lease ends and got a new car and every single time they bought the car. Not sure in what world would they just pay off your payments and then you as the consumer figure out what to do with the car.

If it weren't for Kelvin, this would be a 1-star review, I am dead serious. Watch out for the finance department at this dealership, they are as shady as they come. Sales on the other hand are on top of their game !

Bought an F-Type convertible. Great price! Low key sales experience . Going back to get my wife an XE.

Brought my Range Rover in for service and was out within an hour and a half. They were very busy that day but they were able to expedite my service. Very helpful and friendly. Highly recommended!!!

I felt like I was trying to sell them something. Worst experience trying to buy a car ever. Filled out tons of paperwork. The credit department treated my like I did not exist. So I figured hmm I better check my credit rating maybe something is fishy. But to my amazement my Credit rating is above 810 yet they did not call me back for over a week. I had to call them. Then when attempting to reach them no call backs from the finance department. 2 stars because the salesman Lyndon was nice. Really odd experience. Maybe something else is going on but I had to write the review so you know.

Excellent Service!!! I was assisted by Hamid (Sales Manages) and if I could give him 10 stars I would. He was very professional, courteous, attentive and helpful. The entire process was quick and smooth. I have leased many vehicles before, which is not an easy and quick process. This time I can say I had a great experience. I was in and out in no time. Needless to say, I am having a lot of fun with my new car. Thank you, Hamid.

One of the easiest and pain free car purchasing. Had the pleasure of working with Donavon. He made the process simple and easy. I told him exactly what I want it, gave him my budget and withing couple of hours I walk-out with a 2018 Range Rover Sport HSC. After talking to other dealers in Pasadena, Cerritos, etc... for months, Donavon at Hornburg LA made it possible within hours. He knew exactly what I was looking for, listened to my budget, answer all my questions, made me feel important and overall he made the process smooth and stress-free. I would highly recommend Honrburg LA but ask for Donavon. Oh! and Jason in the Finance Department was very helpful putting the protecting packages in place based on my purchase. His recommendations were very helpful. Overall, I highly recommend.

After being passed around by about 5 different people between Hornburg's central sales office and 2 dealerships over the course of about 2 weeks (I was out of the country), I finally just walked into the West Hollywood store and bought my car. Really inept sales effort but they made it a smooth transaction when I finally got in there. Love my new Range Rover.

Lied to me. Said I could not buy from them cause I lived out of state. I called Land Rover North America Customer Relations. They said this was untrue. Must have other reasons for not wanting to let me buy from them. Maybe they do not like cash deals? Or not financing through them? I don't know....

Horrible customer service. Tried twice to buy a car there, they don't care about customers. Sales guy did not even showed to our appointment.

I want to thank Kevin at Hornburg Jaguar for all of his help. He was able to answer all questions and concerns I had which made it very comfortable to purchase my new car.

I had the opportunity to work with Lanndon Christennson while leasing my new 2018 Range Rover at Hornburg in Los Angeles. He was excellent from start to finish. He was very knowledgeable about the car and it's many features, also very personable, and a pleasure to work with. The entire transaction was handled in a professional and enjoyable manner. I would definately recommend Lanndon, and Hornburg to a friend.

Very nice to your face. Leased a brand new RR and had issues from the first time I shut the car off. Good luck on getting any help once you leave. Think about the entire time you will have your car and think about buying from a place who will not leave you sitting on the side of the road for 2.5 hours .... 0.9 miles down the road!!! Be careful Moms!
They also said they would send me a check to reimburse my Uber rides while they had my car. That never happened and they didn t even bother to return my text when I asked where it was?!?!
These are just a few of the things that went wrong with this dealership. Be careful.

Melissa

Kelvin was a wonderful help in purchasing my vehicle! He made the process quick and easy, and I really appreciate someone who knows their job, how to do it, and does it well!!

See Guss, he was professional and friendly, and took the time to answer all of my questions.

I've been a client of Hornburg for years, and have never been disappointed. I've been in the market for a specific vehicle that's been very hard to get for a while, and Hornburg did some significant leg work to get one for me. They priced the vehicle more than competitively, and I can't be happier. Martin Dodsworth was key in getting me the vehicle, and has always been great to work with. I've also have my cars serviced by Hornburg, and trust Marwan and his team completely. They've always addressed all of my concerns, and never gauged me regarding pricing. Thanks for everything Hornburg!

What a fantastic experience buying from here, Jonathan Pearson was absolutely brilliant, what a nice guy, friendly professional knowledgeable in every sense of the word. There s no pressure at this dealership to buy, and because of that it makes you want to buy, we d been to a few high end dealerships before coming here and we were hounded by the sales people, to the point we were being hounded by three of the sales people at one place, so we were a little apprehensive when we first walked in to Hornburg and I was planning my escape route. But within a couple of minutes I found myself relaxing, the atmosphere was just perfect which gave me the time to actually look at the different models, to be able to take a step back and really look at the cars. The whole experience was great. We had such a good laugh with everyone who worked there, even off the topic of cars and on to good restaurants, we had such a good laugh. What a truly wonderful group of people. One other thing I noticed whilst looking around was how meticulous the service people are, I managed to watch them as they serviced customers cars, the place is immaculate and the service staff the same, i will be taking my car here for service when the time comes that s for certain.
I seriously highly recommend this dealership, and most definitely Jonathan.

If you re in the market for a Range Rover, you have to go see Jay at Hornburg. He is experienced, patient and incredibly helpful. He s also British, which is always a plus in my book. My experience with him was the best I have ever had while buying a car. I got exactly what I wanted and it was a painless process. 10/10 would recommend.

Great service!. Professional, fast, convenient, done correctly always. The Best

FULL OF DISHONEST POEPLE...
I went there to test drive new land rover and the sales person was very rude and unprofessional. He was trying to stop me when I wanted to call my father to consult, he pushed me to buy the car right a way. I didn't like his behavier and I left.
Absolutely ZERO starts......

I purchased a car last weekend!! From Hornburg Jaguar on Sunset Blvd. in Hollywood, Gus Abbona, my sales consultant made the process Super easy, No pressure, Seamless transaction with my trade in! He answered All of my questions and the Finance Department was extremely helpful, non judgmental and thoroughly explained each contract item!! I am so pleased with my purchase and the entire process was great! I went with my son to purchase a car at another Jaguar dealership ( of his choosing) 2 days later and it was like Night and Day, the OTHER dealership finance guy was standoffish and borderline rude, was annoyed by my questions and the process took 3 days!!! I'm sooooo glad I chose Hornburg!!! Thanks Gus!!

Purchased 3 cars in 3 years from Dino! He is the best. Professional and straightforward. Would not go anywhere else! Always great pricing and options. Love the Jag XJL and the LR4 the best.

Cool car, not so cool service...I called about getting the new Discovery and then sent a email with the package I was looking for and never got a response back...buying the new MBZ E350 instead.

Great experience with Sy Fields! I enjoyed it so much that I got TWO vehicles (Jaguar + Range Rover) within a SIX MONTH period. Sy was knowledgeable about both Jag and RR, and he was very efficient in helping me decide which vehicles I wanted and at fair prices. I was in/out within a couple of hours. I highly recommend!!!

This place is the worst. If you feel like begging for the right to spend $70k on a car then this place is for you. If, on there other hand, you're a sane human being that feels they are entitled to a minimal level of service and caring, stay clear.

I haven't been here but I did call the parts department to order some touch up paint for my beautiful 15 year old Jaguar S Type with just one itty bitty little tiny scratch on it and the guy in the parts department was totally Awesome. He took great care of everything and even after he told me that he could not have it shipped to my house and I would have to go to the dealership to pick it up.....LO and Behold...a few days later UPS comes and rings my doorbell and puts it in my hand. Service..... Highly recommend.

I recently leased a Range Rover from Hornburg West Hollywood. The entire experience was very pleasant. The sales and finance personnel were very helpful, courteous, and professional. I would recommend them.

Kelvin Nordarse was great to work with. I appreciated his transparency which was a huge selling point for me. He was able to find a vehicle that I enjoy very much. I never felt any pressure to purchase and it seemed like he genuinely cared about putting me in a vehicle that I would enjoy for years. He s a great asset to the company.

DINO was my sales guy I even got tricked inn to run my credit before we agreed on the term of the lease 2015 HSE today and after two days of negotiation Mr DIno asked me to go buy my new car from Pensky at Cerritos are you kidding me you loose a customer over $50 wow I say he never returned my calls

Very good service and hospitable , getting in and out extremely fast .

I was mislead and taken advantage
The service advisor recommending brakes based on 4 inches left and extra services to the brakes that were not necessary.

All details were a complete lie.
Only discover after getting 2 other honest estimates. Brakes are not due for another 30,000 miles at least.
I was shocked and disappointed to learn they aren t trust worthy.
I called the service manager to address this issue in hopes this was a one off but I never heard back.

Tread carefully when dealing with this or any other dealership. Assume nothing.

I am still waiting for a call back since I got my car in November 2015 and I have left several messages. over all, customer service is very poor

I bought my Evoque from another SoCal dealership because they had an "active" Internet sales process. Well, that dealership ended up doing a bait-and-switch and put me though an ordeal that went on for MONTHS as I demanded they live up to their deal. Though I finally got me car for *almost* the price the other dealership promised, me, I vowed to never set foot on their property again or give them another dollar. So that led me to Hornburg for the service - the annual services that seems MUST be performs by Land Rover as the engines are a tad unique, and a few minor recalls. And I have to say I LOVE the service department,w which sounds strange to say since it is something we are forced to do only under mechanical duress. But Hornburg actually fixed something the other dealership screwed up, found something the other dealership didn't bother to look at, and then took care of the minor issue quickly. The guys there are friendly explain everything, the loaner cars take all of 3 minutes to get and they do what they will say they do when they say they will do it. No machine is perfect, even a beautiful luxury car like a RR Evoque but I feel that when those issues come up, the crew at Hornburg service will make it as painless a process as possible. And before anyone thinks I am shill, just know I am kind of a jerk who loves to complain about things. Hornburg just didn't give me a single thing to complain about. Even though I (eventually) got a good deal from the other dealership, if I stick with Land Rover I am going to give their sales department a try.

from trephine call to thecae being brought up, very professional people made me feel comfortable ,and my service writer MR larry johnson (LJ0) just explain everything did all the service recalls and told me things about the hornburg service center and how long its been at this location servicing the stars! including me. but great all the way around

Very professional and open during the COVID pandemic.

Great bunch of guys, easy to deal with. I recommend this dealership

Vehicle was not put together properly. Rear tail lamps were not reinstalled correctly, leaving gaps. Rear bumper was not reinstalled correctly, over torquing causing bumper buckle where it meets the car. This needs to be fixed.

I've always wanted to drive a Range Rover, but kind of skeptical because I know its a high end car and I might not be able to afford it, but when I inquire to the dealership. It seems doable for me.
I went to Hornburg Jaguar and Land Rover in LA (sunset), Donavan is the sales rep that helped me through this whole process.... He is the most helpful and easy person to talk to. I did not have to hassle on anything. He made sure I was happy with the decision I chose. He gave me options and explained how it worked. He's very pleasant and knowledgeable on the car he was offering.
I love my CAR (Range Rover Evogue)I will definitely recommend him and your dealership to all my friends and family.
Thanks Donavan!!! you made buying car so easy ......

I just bought my 8th Land Rover (7 Range Rovers, 1 Discovery in '2000). I've owned them for 30 years and I'm still as happy as when I bought my first one .... a used 1982 Range Rover that ran for 250,000 miles and was still going strong when I sold it at a garage sale. I am a realtor and have big dogs (Great Danes). This car is perfect in every way except 'maybe' a little more storage, like the little drawers in the 7 series BMW. It's not enough of a reason, though, to buy anything other than my beloved Rover. I may have been lucky, but I've never had a mechanical problem. And, I'm in love with the top quality service, how well I'm treated, free loaners, etc. What more could you want? And, Hornburg? There are no words... Love them.