Hornbach Reviews

Everything for the home and craftsman. Huge selection, also in large quantities. Best advice. The largest of all Hornbach hardware stores.

Great aquaristic department. We were very well advised by a lady. One realized that she knows something and that she enjoys her work.

Once again get everything I needed and for a good price! :)

The range is good, but as a customer I can feel like a supplicant. The payment system is uncomfortable, you have to touch a pen for seven euros that is not disinfected and the woman at the cash register is condescending.

Empty shelves, as always in Bornheim. This is called a hardware store! Must order again at Amazon

Good selection and friendly staff. Exchanges are very quick and the best price guarantee runs without any problems. Only the online pick-ups took over 30 minutes, so I could have picked them up myself.

Huge selection, good prices and good service. The garden department is, I find better again.

The craftsmen service is a disaster, Hornbach sticks with me (new kitchen and kitchen floor) is not repeated on date and price agreements, the market orders the items wrong or not, the craftsmen do not sign, I am always put off, recalls do not find everything is going on, and I have to manage and coordinate so much myself that I wonder what I'm actually paying Hornbach for.
Update: Although my kitchen is here now and Hornbach came to me with a financial compensation something, but that did not compensate for all the stress and anger. I can only say further:
In any case, all fingers away from the craftsmen service! Total failure.

Very confusing and carelessly arranged. I felt like in a junk room.

Everything that makes your heart beat faster, you will find everything and advice is good, they will not run away

Huge selection of articles. Friendly and helpful seller.

Hello
Always buy from Hornbach is the best hardware store in the world. Orders always work and goods are always top quality

10 people waiting in the cut and a "capable" employee I do not know something like that from horbach a shame that way you get rid of customers am a COPD patient and wanted to have two additions has always worked for over 15 years was extra at 9.30am because it is incomprehensible to me very much What a shame on the other hand I was helped a lot last week

The Hornbach .. at all .. the first Hornbach of the world japahjajajiphijiphijiphije ..
So if you are a Hornbach pilgrim, you should take a look at the Hornbach "city".
Only one unusual other products are not here. As well, Hornbach has everything ..

Parking in front of the house, large selection of different items.

Perfect for men, only the women's paradise is missing, so that the woman does not bother during shopping ...

Not much to say about it. I go there sooner than Gilett

Well-stocked market, good prices, but not enough staff to provide advice.

Hornbach offers us a revolutionary "firewood" formula with its automatic beech wood cutter, which will fill your trailer in no time.
The price is related to the amount of wood you can transport per trip, the higher it is the less you will pay. This allowed us to store the equivalent of a heating winter in one morning.

Absolutely normal. But it seems a bit untidy and grubby

Before I go to a hardware store, I always look on the homepage for the articles I want. Then I see the article details u. the number of the storage location such as. Aisle number. currently in stock u. how many pieces ! Today, I needed help with advice. I was courteous and u. friendly served u. I received the right articles. An article was not in stock, which has now been requested by the factory (hardware store) u. I will be notified by phone or SMS! Better is nicht

Hardware store okay.
Car wash totally unfriendly and if the car is still dirty after washing you get told to wash the car beforehand Do I need a car wash ?!

Needed several special nuts and bolts and only found here.

Wanted to buy PVC and have it installed by the Hornbach craftsman. Was previously offered from 5.25. Today I was there to order the floor. I couldn't believe my eyes and thought of a misprint. But the employee confirmed it. It now costs from 20.70, yes you read correctly. There is a whopping 4 times. As a justification, he said it now includes attaching the baseboards, which previously cost extra. (but certainly not 15 ) Since there is only the package I am pissed off, because I am not allowed to install skirting boards in my new building for the first year (because of the residual moisture in the screed and masonry). Pay the whole 24.75. With other providers that costs me between 6 and 11 .
Now you can imagine where I buy my floor. Right, not at Hornbach !!!
Also on plaster, wallpaper, color, lights, etc. they will no longer earn anything from me.
That was it with loyal Hornbachkunde !!!

Always worth a visit, as a loan in the building department, aufgeschmanmal fix, garden and leisure activities super staff always "Eng" LG Roswitha

Have very mixed feelings when I have to write something about Hornbach. Basically, the range is great, the prices too and I count the employees among the best in the industry. But basically I'm always annoyed after I went shopping there. It starts with the organization of the market up to the complication of the purchase when you shop in the drive-in. But the shoot-down is the IT / electronic order ... I've reserved 6 times so far and 6x it was despite great mail, we were all ready, something was missing which will be delivered later. The online inventory generally does not match. For example, Available at the same time online in the market 197 pieces in the market then really 11 ... something can be solved better in 2020?

Great hardware store, well sorted. Signage is good. Parking situation great too. Otherwise neat and helpful

Difficult to find the right staff but still friendly and competent

Tools and other stuff for house, apartment, garden etc

Great staff
clear
Good quality

You can find everything you need. Prices are correct.

Hornbach now stocks many items with poor quality. If the price guarantee is discussed, "The article is 5 mm smaller, according to the PC, although the same dimensions are listed in the Hornach app. Etc. The quality now leaves a lot to be desired.

It's fun to have a hardware store where you don't have to look for employees

I'm just saying my project my market. Price performance is unbeatable! I bought all my stools here. Super Service

Actually bar table low prices. And you will find there everything that the artisan's heart desires.

Wait 35 days for my credit. Buy in June and look forward to in July or low price guarantee :(
Was kidnapped umpteen times on the phone and email, because of that it can take 5 days longer ... Now my 2nd credit is there after 31 days, but the 1st is still missing after 38 days.

Good price / performance ..... large + wide assortments

For me the best hardware store in Germany. I know a lot of hardware stores in Germany, but I have the largest selection here. Even if I only need small amounts of screws or similar accessories for the DIY enthusiast, I can get almost everything here. Not to mention all other products.

Good assortment, really good selection, only cash registers thin and staffed

Markt Darmstadt: Unfortunately, I had great problems getting materials at the promised time.
Delivery dates are always "non-binding" according to the store management. Specifically, in my case that meant that we didn't get the windows before our vacation and therefore had to panel everything with wooden panels again. There are currently problems again - verbal promises are denied, although witnesses were present. - In my opinion, prices at Hornbach are quite ok - but I suffered considerable disadvantages from not meeting delivery dates and stuck with me.

So far, I was a satisfied customer until I had a warranty case where I simply had to make a phone call to the market. You get three options by telephone, all three refer to Hornbach.de. After SEVEN days I received a standard answer by email without reference to my questions. Again asked for an answer, since then another week has passed. Hornbach is no longer an option for me.

Online 2 same doors reserved, according to reservation also in stock. Car with clutch and trailer organized with bodywork and driven at the agreed pick-up date 27 km to Landau Bornheim. Here you will learn on site that only one of the front doors is there. Very annoying.

I like to stay here again and again, sometimes you have to look for sales personnel, but the advice here is absolutely top.