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M
3 years ago

This residential rehab center was life-changing fo...

This residential rehab center was life-changing for me, and they also have ongoing support and therapy services that I continue to use. They are grounded, biblical, as well as clinically well-credentialed and very knowledgeable.

S
3 years ago

I have a long history with this facility from mult...

I have a long history with this facility from multiple different perspectives as I was a residential client in 2009, a transition client in 2010, a volunteer mentor from 2010-2012, a live in residential mentor from 2013-2014, and a staff member from 2015-2017. An an addict I can say very firmly that success isn t dependant on any one aspect of treatment (counselor, rehab, CEO, faith, family, curriculum, or otherwise) but rather a collective effort from all involved. That being said, the one person who bares the most weight and responsibility is ultimately the client. They (I) have to do the work.

HopeQuest and their staff met me in the worst season of my life and helped me find a way out. They balanced body, mind, and spirit and walked me through both the psychology and spiritual aspects of my addiction. They made recommendations for my life after 90 days, helped me find resources like a job and support group (which was admittedly easier since I stayed in the area once I got out) without doing it for me and were willing to continue seeing me as I reintegrated into every day life. I did well for a long time and when I began to slip they were there for me.

As a mentor and staff member I have seen the team go above and above and beyond to help people find wellness. They make impossible decisions everyday in an effort to help people. They are on call all hours of the night and take cases that many programs would simply discard. They are constantly growing as individuals and as an organization and they really do believe that they are called to this weighty work.

The founder, Roy, can be difficult to understand and relate to at times, which is common for brilliant people, but he has given his life this work and is creating a wholistic model that I believe will one day change the landscape of mental health as we know it.

The COO, Troy Haas, is as detonated a man as you will ever meet and does an amazing job stretching every penny of donations, payments, and insurance funds to creat the best care possible. He has his own story with addiction and is always willing to share it as a testimony of life being able to change. The current clinical director, Adriana had only been there a few months when I left my job there but she has been a stabilizing, confident, professional resource in an environment that can be very difficult to manage.

There are a few long term counselors there and a few newer ones but they are one of the addiction recovery centers who require a masters degree and at minimum an LAPC credential though most are fully licensed. Additionally they have loving and competent residential staff (referred to as Recovery Techs) all of which have or are working towards obtaining their CADC.

HQs most effective work takes place in the residential setting through the leverage of the residential community. Many programs therapeutic environment ends when classes are over and sessions have finished, but HQ leans heavily on the residential staff to help the clients practice what they are learning in class and sessions by engaging them in the House environment as they navigate the relational difficulties that come with living in a house with a bunch of other guys and a roommate.

Many people ask about the women s program at HQ because it has been an on and off aspect of the program and people make a lot of assumptions as to why. The bottom line is that HQ has struggled to keep the program full because of the many obstacles that women face when needing treatment. There isn t a 90 day program in the country that easily retains women because of the differences in the two populations. HQ has always wanted to serve more women but the low census has consistently caused them to shut down the women s program.

R
3 years ago

(Cont. from Scot above)

(Cont. from Scot above)
All that is to say, I think anyone who is ready to work and is willing to step into the hard stuff can come out on the other side healthier. hat being said, the staff isn't perfect. They don't always make the right decision, they miss-communicate, they get hurt and offended, they can give too much lenience and the next time not enough, they double book and forget things, they even misspell words, but what human among us doesn't! I would put the intentions and heart of this staff against any.

So, do they always pick the perfect counselor? Nope. Can the CEO come off as narcissistic? Yep. Does the residential staff stay composed at all times in all situations no matter how unkindly they are being treated? HA! But these imperfect people genuinely care for every person who has come to them for help. Many have left strong, some of left with questions, and a few of our family didn't survive the grip of their addiction, but as I said before, it's not a simple equation.

I'll say this, in 2009 I went to HQ broken, afraid, full of shame, and ready to end it all. 9 years later I am sober, healthy, and still engaged in my recovery which I have fought tirelessly for, I am a husband, father, son, brother, and friend whom people trust and I belief HopeQuest is to credit for it all.

J
3 years ago

Troy Haas , CEO of HopeQuest, changed my life in 2...

Troy Haas , CEO of HopeQuest, changed my life in 2011 when he accepted me into a program that not only allowed my wounds to heal, but also allowed me to CONQUER my struggles and begin a new journey of LIFE! My family is forever grateful.

K
3 years ago

Looking at the testimonies I was really hopeful th...

Looking at the testimonies I was really hopeful that my brother would be able to heal and recover through this program. I think it's a great program except that they gave my brother a very young attractive female counselor, which really surprised and disappointed me. Being a Christian program I was surprised they thought that was appropriate or a good idea. I don't think he felt comfortable with her and so I don't think he made much progress with his hurts. He has been struggling since exiting and honestly I'm upset that they didn't change his counselor after I made a request. I think he could've made a lot more progress with one of their other counselors.

K
3 years ago

HopeQuest, without a doubt, not only saved my life...

HopeQuest, without a doubt, not only saved my life but has changed my life. I came through this incredible ministry and addiction treatment facility way back in 2004. It was near the infancy of their amazing, life changing program. Like most of the clients who come through the Trek Program, I was in BAD shape. I found myself at the lowest point in my life. I was facing the incredibly harsh realities and consequences of my poor life decisions and felt completely helpless, and hopeless. I could drone on for paragraphs about all of the things I learned in my several months in their care. I went through the in-patient residential treatment program. I had been to two other treatment programs in my lifetime prior to once again finding myself in need of help battling my issues. The way they approach treatment was unlike any of the previous two or any of the many 12 Step Groups I had attended in the prior 20 years. I learned so much! I was able to finally start to understand Why I was trapped in a continuous cycle of addiction . It was there that I learned to be truly open and honest. It was there that I learned how to communicate in ways I d never knew even existed. It was like learning a new language. It was so liberating. It was there that I learned what God s grace really meant and means and that I was NOT uniquely broken beyond repair. It was there that I learned that I am not my behavior It was there that I learned that my true identity was in who I am in Christ. I learned the origins of my addiction. I learned about my family system(s). And how I had been wearing so many masks for all those years of my life trying to be accepted and loved. I am still involved in this amazing ministry/treatment facility in small ways even to this day. I cannot believe I never thought to write a simple Google review until now. My story is nothing less than miraculous. I m far from perfect. As a matter of fact, I still screw up from time to time. OK daily. But, I have truly experienced freedom. Long lasting freedom. When I choose to put myself back in bondage, which thankfully is rare and short lasting these days, I know how to escape. I can process my feelings (Which as a man I only thought I had 2-Anger & Happy-prior to Trek), I can ask for help and I can know the true joy that comes from living in the light instead of the darkness. I can be vulnerable around safe people and I can know that I am accepted as the person I am, who is not all alone and uniquely messed up. There are a lot of us out there. And we learn to help each other, encourage each other, and strengthen each other. And the best thing I learned there was how to not only forgive some others in my life, but I learned to be able to forgive myself. I can remember who I am in Christ and receive His grace. I can choose to walk in freedom and have an intimate relationship with my Lord Jesus, and with the people who I love and I know love me. If your considering this place as a possible choice for you or a loved one. I d tell you to pray. I can clearly see that God led me to this special program. His fingerprints are all over my journey to get here. I know you ll not leave (if you stick it out!) here unchanged. And I d dare say unburdened. I ll forever be grateful to this place. And Grateful is so incomplete. It brings tears to my eyes as I think back. And as I look at how blessed I am today. At how my Lord has worked in my life and how He has restored so much and added even more. I ll be praying that your story will be the same...

B
4 years ago

I have waited to write this review because I wante...

I have waited to write this review because I wanted to let things settle and be sure I was thinking clearly about my time at Hopequest.
Like anything there are positives and negatives about my experience there. Overall there are several really wonderful, talented and caring people but the program as a whole has so many shortcomings I would not recommend it.
Communication F Staff feels no obligation to communicate clearly or accurately before or during your inpatient stay and offers no apology for miscommunication to your or your family throughout.
Food D Chef is actually a cook didn t go to culinary school. Food is low-quality pre packaged and frozen meat products very little fresh.

Respect of staff: C- Several staff members are wonderful and loving, unfortunately several of the people you see the most: are condescending and disrespectful and appear to be that way without consequence.
Class time B- 8 Hours per day in a converted garage in some uncomfortable chairs some great instructors some very poor that simply read the notes or PowerPoint. Cleaning bathrooms and the kitchen is signed off on as a class
Individual Therapy 2 hours per week A- Skilled and caring therapists but you see them too little to make a huge impact and communication when you aren t with them is poor.
Spiritual classes/counseling A- 5 hours class 0-3 hours in person with pastor watching sermons discussion: this was valuable.
Overall: C- I would not recommend this place to a friend due to the many problems.

J
4 years ago

There are times in life when bad things happen to ...

There are times in life when bad things happen to good people. We learned this firsthand when confronted with addiction in our family and my wife and I didn't know who or where to turn to for help. We just knew our hearts were breaking and we desperately needed someone who could provide answers for our situation and give us hope. Thank God we found the help that our family members (and we) needed to work through the issues dominating their lives in a safe, Christ-centered, residential treatment environment at HopeQuest Ministry Group.

R
4 years ago

This place saved my life and helped me overcome my...

This place saved my life and helped me overcome my addictions. It taught me more about myself than I ever knew possible. The spiritual advisor Pastor B is a great mentor that helps you realize who you are as GOD sees you.

A
4 years ago

I have known about Hopequest for many years as it ...

I have known about Hopequest for many years as it branched off from our church to become and independent addiction treatment facility. I have had the privledge to witness gathering of families coming together for healing. This program not only works with the addiction of an individual but also brings in the family to help the individual facing the struggle of addiction. I would recommend Hopequest to anyone seeking addiction treatment help.

After submitting my review I read through some of the other people's comments. So I wanted to add some additional information.

Hopequest has been in a continual process of change. Some of the comments, while valid, are from people over a course of time. Please know many of the negative issues have been addressed. Some critized are no longer there. Facilities are always being updated. I hope everyone understands when one goes for addiction treatment it's not play time. It's time to get serious about making a change in one's life.

My dad was an alcoholic who tried to obtain help multiple times through the years. He never could commit to facing his addiction and always fell back to alcohol. He died an unhealed alcoholic. I hope this helps people understand the personal commitment it takes and that change only comes through a positive outlook for help.

C
4 years ago

If you're reading this, I applaud you for looking ...

If you're reading this, I applaud you for looking for help. In my opinion, that's the key factor in making ANY significant life change - to WANT the change, as opposed to having someone else coerce, convince, or force you to change. That won't work - no matter which program or rehab you attend. You can lead a horse to water but you can't make him drink. Hopequest is the water.....but you gotta WANT to drink it.

Hopequest - it changed my life. It saved my life. I came here willingly, knowing that my life was out of control and that I had to change or I was going to lose everything. What I found from the day I arrived was a place that understood me......I found a staff and counselors that had worked with others just like me, and nothing that I shared or brought to light was shocking or surprising, they'd heard it all before and they had a process in place to help me tear down the mess I'd made and to start to rebuild my life. All it took was a willingness on my part to do the hard work, to commit to this process, and to trust the process they had in place. They also have amazing people in place to help our wives through this process, giving you the best chance for success once your time at Hopequest is over.

If you choose to go to Hopequest, you can expect to find a place that will accept you as you are, where they understand the situation you're in (they deal with messy situations all the time). You'll find staff and counselors who will have your best interests in mind. And you'll get a program that focuses on all aspects of a successful life change: mental, physical, and spiritual.

For those who've posted negative reviews about Hopequest - I hope you or your loved one gets the help they need. But until a person wants to be helped, no rehab program is going to reach them.

HopeQuest Ministry Group

HopeQuest Ministry Group

4.2