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B
4 years ago

Worst casino ever. Don't go unless you want to los...

Worst casino ever. Don't go unless you want to lose all your money and receive no comps. I lost hundreds and they wouldn't even comp me a sandwich. Dealers and cashier's are rude! Will never go there again.

L
4 years ago

Visit 2-3 times a week at times! Always clean and ...

Visit 2-3 times a week at times! Always clean and the workers are always nice! We travel a lot and visit other casinos when available but nothing has really ever compared to Hollywood. Could be because its home, but its always nice to come back to after visiting other places!

C
4 years ago

Well, you have to spend a lot of money before you ...

Well, you have to spend a lot of money before you get anything free, unlike traditional casinos. I'm here right now. I lost what I came with. I just went to kiosk and it said I am 4 points shy of reaching the next next tier and it gave me $15 freeplay. The machine didn't show it so I went to cage and they said I don't have anything. Wow! I said. Isn't that something...
Hardest casino I've ever seen to win anything. Just another form of legal robbery in our great country. Ive realized how good the Indiana casinos are after coming here.

S
4 years ago

Staff at Player Services downgraded my card from C...

Staff at Player Services downgraded my card from Celebrity on 8/29/18 after I asked about, and received a complimentary meal for the Epic Buffet. The worker acted as if she didn't know what I was talking about. When I asked to speak with some one about it, I was told they weren't available. Last year the same thing happened. I inserted my red Producer card in 5 different slots, I kept getting the message to reinsert. I took it to player services and was given a Celebrity card. I asked for my Producer card back and was told, everyone starts over after so many months. I asked to speak with someone else. The lady pretended to be trying to contact someone for 15 minutes. I left. I contacted the casino on the website and never received a response. Is it standard operating procedure to be downgraded for reasons other than lack of play, or is this some dirty deal the staff is trained to do ?

D
4 years ago

Line too long because one of the ladies refused to...

Line too long because one of the ladies refused to Waite on us at dining room because we were not special guest.

There were no special guest but there was a line of good old honest customers waiting because she would not service us

We where new customers, FIRST TIMERS, SEE IF I COME BACK. 5 OF PEOPLE. NORMAL EVERY DAY PEOPLE WITH MONEY TO SPEND.

THE NEXT I GO OUT TO EAT WILL NOT. NOT COME YOU

I AM HANDICAP BUT I LOVE TO SIT AND EAT. BYEEEEEEE

M
4 years ago

Hollywood Casino is an okay casino. Never seems t...

Hollywood Casino is an okay casino. Never seems to be very enjoyable when the machines just seem to eat up all your money and they don't even entice you to play more with several small payouts so you see your money drop slowly especially since we all know they will end up with it in the end.

C
4 years ago

Great

C
4 years ago

Fun

R
4 years ago

Was not fun at all, waited for about 3 hours to tr...

Was not fun at all, waited for about 3 hours to try to get on a blackjack table along with about 20 other people. Went to a casino to play blackjack and never actually got on a table. In total I think Hollywood had about 10 table games open and people standing around everywhere trying to play and not able to. Not sure why, have not had this problem in the past, but I think next time I'll skip going to hollywood casino.

R
4 years ago

The only thing I like is crab legs but im very dis...

The only thing I like is crab legs but im very dissapointed that you pay alot and they give you 3 crab legs everytime you go .
Why would they not let self serve like every other buffet, why be so stingy. Why you have to go again and again to get 3 crab legs.

J
4 years ago

Different ...I don't go to Casinos ...this was my ...

Different ...I don't go to Casinos ...this was my first one. Good atmosphere. Friendly staff. Ample parking. Staff helpful with questions asked. Very lively. I only went in with $20 and walked out with $36. Had fun. Might go again. Only because of spending money on my part. It was very fun though.

Hollywood Casino Toledo

Hollywood Casino Toledo

3.9