Holiday Inn UCF Review

Great people stayed during Irma unbelievable breakfast came in after delivering generators and pumps needed a shower and they didn't stop breakfast till 11

This place is so comfortable and the staff friendly. After moving student daughter into local apartment yesterday, I was exhausted. I slept the best I have in a while.

Clean, updated. Friendly staff was here for a meeting.

Great area, room was clean and convenient staff customer service wasn't so great.

Rooms were very clean, no complaints. Looking forward to coming here again.

VERY NICE, COMFORTABLE CLEAN. NO CONCERNS FROM ME.

Very nice rooms. Fitness room and pool and all, also very comfortable pillows and beds and nice bathrooms.

Very nice property. Well appointed rooms. Gr8 service staff.

Our stay was great! For the hotel room, I was impressed with the size and furnishings. The bathroom was also absolutely stunning! Highly recommended!

It's okay type. But the main problem we faced, to take all lauggage to the upstairs. Room is spacious.

Was there for a convention. Staff took orders and delivered food. The concession stand staff were warm and welcoming and made ordering a fantastic experience. The front desk were eager and ready to answer anyone's questions.

Well appointed hotel, but a few flaws. The lobby was very nice. I encountered a bit of a wait to check in, but the staff were very professional and accommodating.

Room:

The room was nice, but cramped. The bed was okay for a comfortable sleep. Not too firm, not too soft. The bed linens were pretty standard. Overall, the room was nice and clean.

The bathroom is small with the door opening just clearing the toilet. When the closet door is open, the closet door bumps against the front door when entering room. The door to the room is not flush against the door frame, so light comes into your room around the cracks in the door at night. You can easily hear people talking in the hallway. Also when someone opens a nearby door, the suction moves your door back and forth which is noisy. I constantly woke up at night thinking someone was entering my room. But it was just the extra give in the door. The door was locked.

Overall, I would recommend this hotel. It's not my first choice in the area, but it is not a bad choice.

Standard Holiday Inn. Well-maintained, friendly staff, was a reliable spot to spend the night. I knew what to expect from the brand and they delivered.

It was nice. It was awakened in the middle of my first night there by some by gun fire when someone was murdered at the waffle house next door

DO NOT STAY HERE UNLESS YOU WANT HOUSEKEEPING TO STEAL YOUR THINGS!!! On two different occasions I had things stolen from my room totaling over $500. The General Manager just kept defending his staff on how loyal they were to the company and would never steal anything and called me a liar. Had to wait for the police to come in order for them to take us seriously and ruined what should have been a fun day of vacation. Again, PLEASE DO NOT STAY HERE!

I would stay at this location again! The room was very clean, remodeled and plenty of room for 4 of us. Nothing bad to say about this location.

There's a very good restaurant in it, and it's a nice place if you're looking for somewhere that has a calmer cafe kind of vibe but with a wider selection, or if you're looking to wait out the rush hour traffic.

Great hotel. Not close to anything a tourist our business traveler works want to walk to though. Easy access to the airport.

Stayed with family in a beautiful room! It was such a nice room, and for the price...wow. Unbelievable we got such a great deal at such a great hotel. 10/10! Great service at the front and the bartender introduced us to my new favorite tequila.

Quiet, clean. Rooms are nice. Hotel looks like it is older but they have done a nice job keeping it up to date

1.4 miles to arena (CFE Arena at UCF) per online info. ACTUAL 3.6 miles.

What a joke! It is 1:56 AM and we are sitting in their parking lot trying to find another hotel with a room for the night. We booked a reservation and came off a late flight from Montana to find that our room was given away. YES, we had paid for it when we booked! NEVER AGAIN

Jonathan Garcia always takes care of myself and my coworkers at Siemens! Way to go!

Hotel check-in was efficient and painless. Room has been recently renovated and in good condition.

Realy good hotel good service the rooms are very nice comfortable and clean and the pool is good and they have good restaurant close to the hotel

Hotel and room were nice. Staff was friendly. Only glitch was when the water was turned off without notice.

Good hotel and very elegant.
I liked its entrance and decoration.
The rooms are large and clean and the beds are comfortable but the prices are quite expensive.

Good hotel for the price.
The staff was very helpful.
WIFI worked very poorly in the room but perfect at the front desk

Excellent staff, very courteous. Room a little smaller than I expected but otherwise quite nice. Great location in this area of Orlando

Came in for a wedding, I never thought of this place as a great for activities!

We were there for a business function. The place seemed nice, though.

Common areas were like new and kept very clean. Our room was good too, but the bathroom needs a renovation.

The hotel was 5 minutes from UCF campus. They were super friendly and accommodating. The restaurant had good food and building extremely clean. Rooms were spacious, very clean and beds very comfortable. The pool was nice but it did not have a hot tub. It is not really needed in FL but would have been nice for a chilly evening. We thoroughly enjoyed our stay.

Lobby is very nice and staff are friendly. Rooms are clean. Nothing amazing but no complaints for the price

Simple & nice banquet hall/venue. Staff very courteous and helpful.

Great staff, clean room, got a free upgrade to a better room for the four nights I'm here. If you get a room on the back side of the hotel, it's very quiet! The prices for food really isn't bad for a hotel. Only bad thing is that they don't have a shuttle to and from the airport.

Very clean hotel. Very friendly staff. Well lit parking lot with no tweakers in sight.

Booked a handicap room with 2 beds and when I got to the hotel to check in the desk clerk told us that the hotel never had any handicap rooms with two beds so we were missed lead by the desk clerk who made my reservation, so if you are looking for for a handicap room with two beds this hotel is not the one.

My boyfriend and I traveled with a group of friends and were originally staying at Celebration Suites in Celebration, Orlando. Both of us were extremely distraught with our friends choice motel, so we sought a nicer, inexpensive hotel. I found Holiday Inn in Alafaya and we booked a King Standard room ASAP. We were blown away with the staff and their effortless, common courtesy. They were all very helpful and satisfactory. Tara, in particular, was a great hostess and conversational bartender. Our room was beautiful and recently updated with a mounted, flat screen, mini-fridge, sofa and expansive bathroom. Also, I ve never been one for room service, but the hotel food was very good and nicely prepared. We were well taken care of here, and if we ever decide to revisit Orlando, we will, without a doubt, stay at the Holiday Inn Orlando East - UCF. Our experience here has made any Holiday Inn our preference from here on out. Very pleased.

Awesome! The hotel itself is beautiful and, having a restaurant with prices comparable to any other restaurant in the area, is great. We didn't have to take the kids out to dinner after a 3 hour drive.

I paid bit over 800 here to stay a week here last week and in return I got:
- blood stain towels
- blood stain sheets
- bug bites
- non-emptied trash on arrival(minor in comparison)
I was originally going to give this a pass due to the excellent front desk service(glasses guy during nights u are awesome) but this was absolutely disgusting on your guys part and I want people to be safe. I should not feel like I need to go to the doctors or google what diseases bedbugs can transmit from person to person after a stay here.

The rooms definitely looked like they could use a make over. The bathroom door couldn't even be opened all the way because it hit the toilet. Poor planning.

And that is being nice. The beds are horrible, the elevator constantly beeps, you can hear everything in hallway and other rooms such as screaming kids, conversations and to top if off, left over ribs on the elevator floor. See picture. The best part of this experience, is checking out of hotel. I will never again stay in a Holiday Inn.

Nice rooms BUT no electric plugs at the desk and Very poor internet connection.

Excellent venue. Great location with good atmosphere

The hotel was nice, clean and felt new! the bathrooms are pretty small though, I found it online for about $90-$100 the night which is a really good price for a Raddisson.. If you stay here you must try the restaurant, they offer specials every night.

My room had a BIG ROACH, RAN STRAIGHT TO MY SUITCASE AND TRIED TO HIDE UNTIL 12D CRUSHED IT.

Hotels were suitable, no complaints. We had a large party (20ish) and they were generous enough to have breakfast ready early for us.

Everything is good except for one simple thing that absolutely ruins the whole stay. It is clearly a Hotel designed for the corporate or seminar world as the entire 1st floor is dedicated to conference rooms and a restaurant. But their wifi internet is probably barely sufficient for a small family of four as I can only connect 15% of the time and even then it is slower than molasses. Their excuse is always that the hotel is full and everyone is using it at once. Well then up the capacity to meet the needs of your customers! I've stayed there twice. The first time leaving frustrated but in hopes as the problem would be fixed before I return. I was wrong and no one seems to want to acknowledge that there is an actual problem. I will definitely not be staying here again; I do not care how clean, new and nice it looks.

I walked in with my wife and no welcome to our hotel he was asking us about the face covering. We put them on and after a long conversation with the receptionist who tries to prove me how smart it is we walked towards elevators and met two guys cleaning the restaurant area with out anything on the face! I turned around and mentioned to the receptionist and he told me I am free to write a review! I am a long time holiday Inn costumer and this time disappointed ,this is not costumer service and I don't need a receptionist to lecture me after a 12 h drive! I put my face covering up and he continued lecture me! Anyway I am going to call corporate and see what they have to say about!