Samie VanGilder

Review of Holiday Inn UCF

Everything is good except for one simple thing tha...

Everything is good except for one simple thing that absolutely ruins the whole stay. It is clearly a Hotel designed for the corporate or seminar world as the entire 1st floor is dedicated to conference rooms and a restaurant. But their wifi internet is probably barely sufficient for a small family of four as I can only connect 15% of the time and even then it is slower than molasses. Their excuse is always that the hotel is full and everyone is using it at once. Well then up the capacity to meet the needs of your customers! I've stayed there twice. The first time leaving frustrated but in hopes as the problem would be fixed before I return. I was wrong and no one seems to want to acknowledge that there is an actual problem. I will definitely not be staying here again; I do not care how clean, new and nice it looks.