Holiday Inn Lisbon - Continental

Holiday Inn Lisbon - Continental Review

Reviews 66
3.8
Contact us
Reviews 66
Filters:
Rating
Language
Sort:
Most recent
M
3 years ago

Me and my wife had a cancelled flight and had to s...

Me and my wife had a cancelled flight and had to stay over for a whole day.
It was worth it, it has amazing food, although I didn't like the selection at lunch it still was brilliantly performed. Staff is extremely kind. The rooms are cozy and have a good bathroom.
If there was one thing I had to complain it would be the fact I couldn't stay for more additional time.

A
3 years ago

Very good location: near metro station, easy to ge...

Very good location: near metro station, easy to get to the tourist places. There were surprising amount of airplanes passing by rather low on the way to the airport.
No real gym.the regular holiday inn experience.

C
3 years ago

Nice and clean hotel, staff is very friendly. Nice...

Nice and clean hotel, staff is very friendly. Nice that it is near all the transit systems and away from the super touristy areas so it is very reasonably priced. My only issue is the cleaning people do not respect the do not disturb sign and not stop knocking.

N
3 years ago

Comfortable, tidy and clean room. Unfortunately no...

Comfortable, tidy and clean room. Unfortunately not much of a view from the window.
The breakfast buffet was very good with many different options.
The staff were not that great. For example, when it got busy at the breakfast buffet, the staff were not handling it very well, there were queues and there was a constant lack of plates/cutlery.
Also at the check-in and -out, the receptionists were very slow and apathetic.
The location is very good. It's not in the historic centre, but there's a metro station 5 mins away (the metro network is excellent) and a train station 10 mins away. There's also a lot of nice restaurants nearby and the area is quiet.

A
3 years ago

It's nice and regular hotel. Nothing special to ad...

It's nice and regular hotel. Nothing special to add up. Executive rooms are big and spacious. Gym, small shop is quite handy. Breakfast has some good spread but regular holiday inn menu. Staff are friendly and polite.

A
3 years ago

Very good staff members, so helpful and very profe...

Very good staff members, so helpful and very professional .
I like how they deal and gave us complementary water and fruits for the extra days.
Very nice stay.
But we didn't like that they didn't add coffee and water in everyday as any other hotels beside it's pricey compared to other 4 stars hotels.

D
3 years ago

Not up to the normal holiday inn standards. Feels...

Not up to the normal holiday inn standards. Feels like they bought this and just put their name on it.constantly had to ask for towels, soap, etc. Location is close to metro stop though which was convenient

B
3 years ago

The hotel is 3 mins from a metro station, although...

The hotel is 3 mins from a metro station, although it's a little dated but it's clean. The problem is their customer service. Check in, check out, or requesting help, they don't smile nor make you feel welcome. I've interacted with 4 people in the front desk, all men, except one is a little nicer, everyone else seems they hated the job.

S
3 years ago

Old hotel needs some modern refurbishment. good lo...

Old hotel needs some modern refurbishment. good location in middle of everything. Staffs get 5 out of 5, friendly, eager to serve very helpfull especially the people at the restaurant below.

C
4 years ago

We just stayed here for one night and that was OK....

We just stayed here for one night and that was OK. We had a big bed with good pillows and slept well. The hotel itself is very old-fashioned and it was very busy this morning at the breakfast buffet. Gym is a joke.

S
4 years ago

Comfortable hotel, questionable food, the staff at...

Comfortable hotel, questionable food, the staff at the reception were not always very helpful, we waited a very long time to get a meal voucher and had to wait to use a service lift for accessible access to the restaurant but for the most part they were lovely. The rooms are nice, only 1 tv channel so you dont speak or understand Portuguese you'll be a bit stuck on that front! Theres no extraction so my room got very humid when I had a shower which was annoying and there were lots of silver fish in there. USB ports near the bed are so useful! The restaurant is nice and clean however the food isn't great and theres not a lot of choice.

M
4 years ago

Nice hotel for quick stays. A little outdated deco...

Nice hotel for quick stays. A little outdated decor but very clean. Breakfast was filling and nice, tried some new Lisbon foods. Dinner portions were absolutely YUGE! Kids eat free here, that's what drew us since ours can really eat. Tip: IHG members: 3 kids eat free even if you don't have 3 adults. We had to talk to the manager to clarify as they thought it was only 2 only.

J
4 years ago

Check in was quick, people at the desk were helpfu...

Check in was quick, people at the desk were helpful. Great location-close to the metro, shops etc. Easy commute to the core and airport. Rooms are a good size for 3. The bathroom lacks an exhaust fan so the room gets muggy pretty quickly after a shower. The window opens no screen be careful!

A
4 years ago

I loved it. Beds were very comfy, great breakfast ...

I loved it. Beds were very comfy, great breakfast with lots of choices and professional friendly staff.
Although not close to the center, we took advantage of the beautiful weather and walked to the garden, mall and bus stop.

K
4 years ago

10mns away from Colombo Shopping mall, walk distan...

10mns away from Colombo Shopping mall, walk distance to restaurants and bars. Buffett breakfast available for purchase, clean rooms, overnight parking available and you can come in and out, garage didn't have a very plesant smell, other than that perfect!

R
4 years ago

Don t go here. Absolutely not worth your money. Th...

Don t go here. Absolutely not worth your money. There are cheaper hotels that are much nicer in the area. Very very outdated. Buffet was horrible and you have to sit in the basement. Rooms are not isolated so I heard the slamming of doors until I fell asleep at 3AM. Called the reception 3 times before that to Please do something about it. Nothing happened. Not suitable for kids, Nothing to do in the hotel. It s also not in the city centre But in a bankig district. Do. Not. Go. Here.

R
4 years ago

Holiday inn. Basic but rooms are clean and comfort...

Holiday inn. Basic but rooms are clean and comfortable. Bar is quite nice with decent sport TVs. Gym, however is shockingly poor. Picture of rowing - no machine, 1 treadmill working- other not plugged in so assume broken, bike - broken handles, weight bench - no free weights.

L
4 years ago

We stayed here one night due to a flight cancellat...

We stayed here one night due to a flight cancellation. We arrived to the hotel and after doing the check-in, the concierge told us they would pack our breakfast to-go for the following morning since we had to leave 30 minutes before the restaurant opened. In the morning when we were checking-out, we aked the receptionist for our breakfast and he simply said I don t have your breakfast , he repeated the same sentence various times with complete disregard for us. If we would ve known, we would ve had breakfast arrangements elsewhere, but by then we had the taxi waiting for us and had to go straight to the airport. I wouldn t stay here again and I wouldn t recommend it to anyone if you care about hospitality.

M
4 years ago

Nice hotel for a business trip. Beds are great and...

Nice hotel for a business trip. Beds are great and pillows are huge and very comfortable. Breakfast with great selection but very busy at rush hour - between 8/9am, so try to get there a bit before 8am and you'll be allright, otherwise you might have to wait a bit for a table.

Holiday Inn Lisbon - Continental

Holiday Inn Lisbon - Continental

3.8