3 years ago
This company is the billing company for a provider...
This company is the billing company for a provider that I went to. They do not know how to handle billing. Confirmed with the insurance company that they submitted in error, and when I spoke with HMS they claimed to have submitted appeals, but said they could not provide with me any of the appeal information. They never even appealed it. They didn't send me a bill until December...the claim was processed in July. HMS refused to contact the insurance company again to get the billing taken care of properly. I do billing myself and it took me 2 minutes to contact the insurance company and do their job for them. I would not recommend hiring this company for your business matters unless you are ok with your clients having to deal with the insurance themselves.