I used it for my friend's wedding. The staff's response was polite and positive. Access seems to have shuttle bus of Maihama Station return trip. Please note that depending on the time, you may not get to the hotel because you are stuck in traffic and can not get on the intended train.
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The entire staff did a tremendous job. Our room was good, the location is great for Disney access, the Celebrio lounge was fantastic. We will definitely be back and highly recommend Hilton at Tokyo bay.
Excellent service!! Friendly staff. Executive longe is very relaxing with open seating area. Primaluce villa is fantastic open space for wedding party & small events. Soara Ballroom nice seating area for formal party & dance floor is also amazing with good lighting. Vegetarian India option available with JAIN food & vegan also available. Celebrio has gorgeous view of Mt Fuji. The ocean view is mind blowing.
I used the restaurant Forest Garden. The food was good as a viking, and the customer service was also very good, but it is the feeling that I want the seasoning to be a little harder if it is Hilton. Of course there is nothing wrong with it, but it feels like it is seasoned like a regular hotel buffet. I think it is not good as a cospa. Because the material is good, it is recommended that the material game such as Nigiri sushi is delicious. Southeast Asian cuisine is just one. The sweets are not good except soft cream. Vegetable chowder was the most delicious.
Great kids friendly hotel. Room had nice theme and kids bunk bed. Staff were exceptional and very accommodating. The breakfast buffet was a bit disappointing, there really wasn't very much variety, nowhere near worth the "discounted" price offered at check in.
Clean, light rooms of a decent size with good views. The WiFi is nice and stable, and the breakfasts decent. It's also a short walk to the monorail. This might be the best Hilton property I've stayed at.
Delightful! The rooms are very whimsical, the staff is accommodating, and they treat Hilton honors members very well. We were welcomed with a delicious little assortment of treats, and we're given access to the club lounge. It's located on the Tokyo Disney property, and staying here is one of the few ways to obtain tickets to the new years event at Tokyo Disney.
Loved the size of our hotel room and the view of the park. The property was beautifully kept, and staff were so courteous and prompt, from beginning to end. Breakfast was awesome and varied, and it was great that we could buy park tickets right on site. The coffee/bakery on the main level was fantastic - a great cheap breakfast one of the mornings. Super close to the monorail (5 min walk) and easy to get around to the Disney parks. Would 100% stay here again. Exceeded all expectations.
Great hotel! Clean, comfortable and convenient, there are convenience stores in the hotel, the scenery is quite good! If you are lucky, you can see Mount Fuji by opening the window! There is a shuttle bus at the Maihama Station, which is very convenient. Just around the Disneyland, you can take a 3-5 minute walk to the Disney Loop Line, get to the Disney Sea or Disneyland, and serve in the hotel. The staff are very kind, the breakfast is also very good, self-service, divided into two blocks, the meals on the two sides are the same, no one is crowded, there are many seats, you can also put the doll car and luggage, take the child to Disney It is also very convenient to live here in the park! !
Clean, convenient location, there is a shuttle bus to Maihama Station, it is suitable for people who are staying in Disney for a whole day, value for money
Great place for a staycation. Easily accessible by shuttle bus from Maihama station. Of course, the rooms with a view of the park are best, especially at night. The lounge has a good variety of drinks and snacks during cocktail hour - breakfast is also great - and if the weather is nice out, you can enjoy the outdoor patio space. The outdoor pool area (open only during the summer) is a bit expensive but free if you are of a high rewards status. A bit shabby but not a terrible way to spend a summer afternoon by the pool.
Is there such thing as bad service anywhere in Japan? we haven't found it yet. this is our first stop in Tokyo to spend a couple of days in Tokyo Disneyland. Hotel is very clean Staff is friendly and great attention to detail has been paid to anything that we come in contact with. Hotel has many enclaves for kids to hang out and play before you go to the real main attraction Disneyland
I stayed one night during the off season weekdays. I booked a standard room, but on the day I upgraded the room for free and made it a room with a view of Disneyland! I still want to use it.
I used it when traveling to Disneyland. Check in after playing in the park until night. I sleep at night, eat breakfast and check out immediately. I didn't feel any particular inconvenience.
The hotel service is in place. I was very lucky to be promoted by the guest room. There are many Chinese speaking service staff. There is a convenience store on the first floor. I am not afraid of eating anything at night. The counter can buy a bus to the airport, although it is suitable for the cherry blossom season. The day bus reservation is full, still very enthusiastic to help inquire about the tram route.
This is my favorite hotel among the many Hilton Hotels. Disneyland is also close and service and customer service are both excellent !! Moth
There is a room for children with children that will always meet you with the best service, and the celebrity lounge also has a very beautiful food that you can enjoy every time there is something to be enjoyed by the children and the hotel where the children stay Otherwise it's noisy that the usual hotel is good ( )
Good for a family vacation. Location is conveniently near to Disney with free shuttle bus. The room we had was comfortable for 4 adults and had a nice view of the ocean. Service was ok. Dont expect much from room service. You are better off eating out or from their restaurant outlets.
What was the dish that was made into a plate-shaped dish because the lounge was reduced due to the influence of the corona virus? I was able to enjoy the cocktail time after returning to the buffet style.
We had you upgrade free to family room in favor. A space that imagines the inside of the forest continues from the floor, and it is recommended for families with children as there are bunk beds in a large room.
It is very convenient because it is open 24 hours and the price is a regular price. Furthermore, Rakuten points are also accumulated, so I'm glad for Rakuten users.
There are other shops that handle bread, prepared dishes, and sweets, but on the other hand, the breakfast room is located on the lobby floor compared to other nearby hotels, but the rest is in the basement, so the dining room is not very visible. It is characteristic.
The bath is long but not so wide, so it does not go with the whole family, but the shower head is also large and satisfaction is high.
I am worried that there are only a few small tables, but overall I am satisfied.
View from both the bay and park side is equally interesting. Staff is very helpful. It s spacious with a lot of stores inside the hotel. The shuttle services to and from station, airport etc makes it all the more convenient
There are also advanced members but great service. I want to be useful to you! A wonderful hotel where you can feel that feeling. When staying overnight, it comes to mind first. Jim is glad that any Hilton is decent. You should usually eat at the restaurant instead of the buffet.
In April of this year, five family members used it for a long time. We are very grateful to you for providing us with various services that are kind and full of concern in a safe manner in the midst of the corona. I would like to stay with my sons again when I go to Disneyland.
I stayed in a happy magic room for children. Children were happy in a room with dreams. The next day I booked a hotel lunch and gave my child a birthday cake. I was happy with the surprise.
One of the Disney Official Hotels! Bayside station is close, there is a convenience store (there is no other hotel unexpectedly!) The atmosphere is good. Here is a push. Thank you again for this year 2018. Two nights this year! After all, here is the best (^ ^)
We use as accommodation of Disneyland. That good scent that drifts in the hotel lobby ... You can refresh from the moment you enter in a luxurious atmosphere. In addition, Mt. Fuji dyed red in the setting sun seen from the window of the room was the best.
No wifi in room (they have cable in your room you need to bring you own wifi modem). No mini bar in fridge. Aged windows can not protect you well from cold weather outside. Dirty basin and sheets with hole. The only reason you choose Hilton Tokyo Bay is because Disneyland. And I will recommend just book the three theme hotels in Disneyland or just book a five star hotel in Tokyo and take train there. This Hilton has zero advantage than any other hotels for Disneyland visitors. The only one star for the lady with decent English on front table.
Nice enough i guess. Big draw back for not offering free WiFi. We had to join their "honor Club" first, but that didn't work until we checked out. Just silly, hostels have free WiFi.
After a long and tiring flight to Japan, I finally arrived. Upon reaching the two hotels I would be staying with, I once again tried to verify my membership status upgrade. I met and spoke with the managers at both hotels. I understand that they do not have the delegation to authorise my membership upgrade, however, their attitude towards their approach to my concerns demonstrate which hotel wins customer loyalty. After discussing my issue with the guest service & quality manager who was on duty at Hilton, I was ensured that I would be looked after. vs Sheraton s manager unwelcoming attitude towards my concerns. I give Hilton a thumbs up on their conflict resolution
I went there because there was a Halloween event. It was cute and it was fun just looking at it. Because fresh cream is used frequently, it is recommended for those who like fresh cream. You can also have rice.
Wonderful hotel, perfect for those travelling abroad. I'll explain why. First a deep thank you to Deepak Chapay and his staff at the front desk. As a side note they all speak excellent english and went above and beyond to make sure we were happy with our room accommodations, understood the bus systems, and amenities available in the hotel. He also learned I got engaged during our stay there and sent champagne to the room one evening with a lovely note to simply say congrats. Cleaning staff seemed to arrive promptly at 10am every morning but were perfectly ok in letting us run late heading out of the room. Fresh linens and vacuum commenced. To be fair we spent 90% of our two weeks there travelling out and about and used the hotel mainly as a rally/resting point. For those using this as a lauchpad to Tokyo I have great news. They have a market in the lobby, far end by the disney store and it is jam packed with yummy local food at very affordable prices. They are also open 24/7. They have a ATM which I used almost daily to take cash out (I use wells fargo, exchange rates and penalties were not bad at all). There is also a bakery and a sargresso (sp?). Both a great goto if they're open for breakfast or lunch type western pastries and coffees. Now you want to know how easy it is to get to Disney? Well if you look out the front doors you see the Bayside monorail stop across the street. You could literally walk to it in a few minutes and ride the monorail or you can simply wait. Every 15-20 minutes or so a disney bus stops by to take you over and directly to parks. We spent 2 days at disney and then... it was time to explore Tokyo. We were initially scared being so far out from the city would be a cost/time burden but it was not. Your station is Maihama. There is a bus that leaves hilton every 20 minutes or so and drops you off right outside it. It's a beautiful clean station. The maps for the lines are easy to read. Almost every stop has an english sign and EVERY machine has a language button that you can switch the screen to english. As a guy who speaks NO Japanese I was a little worried at being "that guy". I didn't have to be with so much English available for everything. I think it was like 240 yen (like a little over 2 bucks) to Tokyo Station and about 15-20 minutes roughly, other stops and/or transfers were available for wherever you're going. My recommendation to you, their entire transit system, metro and train is on google. The times are even accurate within a minute. Use it, love it. Google spoils you in Tokyo and explains best routes to take for time or money to get WHEREVER you want to go for a destination. My only tip is trains and metro shut down near midnight so keep an eye on time. Uber/cabs does exist there but it's expensive. Like a 15 minute ride might cost you 40 bucks. In the end, every night we came home to a safe and luxurious hotel, someone saying hi from the staff with a smile and a clean room. Staff were busy at ALL hours as it's a popular international hotel and walking distance to Disney. You can tell that market is raided as folks come back from Disney, can be long lines at night =) would recommend buying something in the morning and storing it in your fridge!
Deepak and Hilton Tokyo bay staff. Thank you for a amazing vacation and making our stay amazing.
The check-in was done by a trainee. Actually, I saw he was nervous, but did a good job. At this time, the room was not ready. Immediately the bring as to the Lounge, for refreshment etc. The Lady in the Executive Lounge, gave us all info s about the Hotel. The room later on, was really nice, Magic!! The staff was so friendly, Transportation, Shuttle Bus to train Station, everything perfect, nice stay.
Far away from downtown? Shuttle bus Hotel Maihama Station (Red JE Keiyo Line) Tokyo Station 25 min, Price 216 JPY
Don't be so angry that you check in. Waiting in line until you have a bad gambling. You have to wait in line for breakfast in the morning until ten o'clock. I'm still waiting for entry at 9:24. I have already waited for 30 minutes and cannot enter. The thing is that if your investor in this hotel immediately arranges to enter the market first, the whole bet is bad. It will never come again. Bad
Hotels with high cp values around Disney, the hotel has its own convenience store, bakery, shuttle bus connection to Maihama Station and Disney trains.
I was able to stay at the event price cheaply, but if it is my price, I am worried about the choice. It is not special, but it is recommended if you are with a young child. Convenience store and gift shop are available on the first floor lobby.
We stayed before and were good, but renewal was done ten years later, but is it a good thing that there was only a minimum of amenities as in other hotels? I was disappointed because I used public transportation this time. I corresponded because I thought it was a coincidence, but the simple one that I can use is still a hotel called Hilton, so I want it In the middle of the night, I asked the customer whether it was paid or not, and he called it twice at the front desk, but he could not answer even if he called for quite a long time. Please improve.
We used for dinner in Mediterranean cuisine "Achend". The appetizers and desserts were buffet and the main menu was a course where you could order your favorite dish. I think that the buffet had about 20 dishes for starters and about 7 dishes for desserts. The appetizers are a perfect selection of wine snacks. There was dessert using sweet potato and chestnut which feels the season. I want to use it again.
Stay in a celebrity room (no use of lounge as it was a free upgrade from Hilton room booking). There were four adults in a twin room and two infants under the age of three, but no problem. Even if my child went to bed, my bed rested nicely. Breakfast which was attached to plan was delicious Walking distance to the resort line station, about 1 minute by free bus. There are 3 stations to Land and 1 station to Sea. There was a discount on the parking lot, but it would be nice if I could get it for free. Two nights at 4700 yen Still cospa is good so I am very satisfied
It may be good for the family. I do not feel a sense of luxury, it is completely disappointing.
The room being guided is like a sick room. Producing useless whiteness, I'm a little upset. The furniture also felt cheap. The column-shaped white chair, which is inclined diagonally, has unstable castors on it, and when it stands up, the chair moves and gets stuck in the buttocks. Anyway, there are many people, and the buffet restaurant seems to have too small personal space. I think that one with a leg is hard.
We think that it is good as hotel to use to enjoy leisure, but there is place, and thinks that it is unsuitable for person wanting to relax slowly. After all, children and the elderly, in particular, should never sit in that chair! !
We live in a parent-child room, so great and comfortable! Opposite is the Disney Winding Tram, very convenient! There is also a super business in the hotel, very close to the people! It is convenient to have a feeder bus to JR Maihama!