Hilton Worldwide (ヒルトン東京ベイ Hilton Tokyo Bay) Reviews

I mentioned a wedding at this hotel before.

The reason I chose was that I could see Mt. Fuji on a clear day of winter, and I liked the place where the attendees would not have to go outside, and the land and sea were so close that friends could play on the next day.
It was even better that the planner in charge was also working hard.

It was disappointing that when I stayed before and after the ceremony, the room had a deceased number and the bath was not washed (the number of hairs that were left, and the number of hairs that seemed to be lower was too small ...). As soon as you tell at the receptionist who is responsible? The person of has come. I was told that I would send out a solution within 15 minutes by phone, but after 45 minutes I had a phone call.
By the way, the room number is made up of only the dead numbers of 9 and 4 (I think I can not do it on the 9th floor), and it may be too bothersome, but it did not seem comfortable to me who was irritated before the wedding .
I asked the planner in charge of the apology to contact the person in charge of deciding the room, and it was said that the wedding was transmitted and taken into consideration (if you thought that you would not mind because it is a foreign company, overseas It seems that the way is a little more severe, for example, the bath on the 4th floor does not go up).

In addition, there was guidance of the meal party on the anniversary of 1 month (very much) after raising the ceremony, but for some reason I was supposed to get in a bowl. I informed that I was wrong. I was contacted to fix it.
I thought that I fixed it ... but I was insulted even when a similar guide came for a while ...
I didn't feel like contacting the curse, I gave up. I think I probably won't even get inside.
However, correspondence of the staff and breakfast, atmosphere inside were good.

It was a memory of such Hilton Tokyo Bay.

Very nice clean and efficient rooms. Easy transportation from station and bags to hotel

The food is delicious and the rooms are cute!
Above all, the tension on Disney's scenery from the window increases!

The venue is very convenient with direct buses/ shuttles to and fro airport/ train station. Rooms are big for deluxe size. Room service is very prompt.

The room was large and the customer service was the best!! I used it again

*I'm changing my rating from 4 to 5 as the excellent services at the celebrio lounge would justify the extra star. The staff over there were all really friendly thoughtful and helpful. The food is great too. This lounge experience is above and beyond what I typically see in other Hilton lounges."
We just spent 3 days in a family happy magic ocean room. The hotel is very close to the bayside disney monorail station. It takes about 5 minutes to walk over.The hotel provides a free shuttle to the monorail station as well as the Maihima train station. The service is overall very good. Internet is fast and free to Hilton Honors members. Im a diamond member so I was given access to the Celebrio lounge which also offers free breakfast and light evening snacks. We ate at the full service restaurant which has more western breakfast items in addition to Japanese dishes. It also has a kid section. Though I suspect the lounge food may taste better with the trade off of having less varieties(mostly Japanese). The full buffet is okay but not great. The room appeals to the kids and is mostly clean except for the outside window which is quite dirty. I also like the entire hotel is nonsmoking. This is a great hotel for taking kids to Disney but I would not recommend it for business trips. The top notch Hilton Odaiba or the more convenient Hilton Tokyo in Shinjuku would be better choices for work. The connection route to Tokyo downtown in Tokyo Station takes a very long walk.

The crazy magic room of the child is large, spacious and very quiet. There is also a convenience store in the hotel, very good with the Disney store.

The hotel is located in the Disney resort area. Many hotel customers are the Disney visitors. Thus you'll see many families with young children in the hotel. Morning breakfast could have long queue in the restaurants. Hotel has free shuttle bus to two international airports, nearest JR station Maihama. Overall transportation is convenient.

Very good, and near Tokyo Disney Resort.
If you are going to TDR with your family, it is worthy to book "Happy Magic Room".

The good - Our kids loved the forest themed rooms and play area outside reception, great distance from Disneyland and the staff were incredibly friendly and helpful.
The bad - the room service was lacking with the menu outdated and options not available, babysitting was advertised in room but on inquiry was advised it is "not something they provide", the hotel arranged bus transport and charged us tickets for our kids which we found out later should have been free. Whilst the rooms were nice they did feel a touch dated.
2 stars rated as due to the price of the room I was expecting a much more impressive experience.

Great location if you are visiting Disney! Loved the rooms which are western style with decor and feel of Japan.

Plenty of food options including a quick pickup at good prices.

The Hilton Tokyo Bay Hotel is one of Tokyo's most recognizable restaurants. It is a good value for CP. When you arrive at Maiko Station, check in at the Tokyo Disney Resort Welcome Center on the left side of the station. There is also a Limousine bus that takes you directly to the airport.

Hated it. Dated decor. No concierge. Food made me ill. Kind workers, but understaffed

Dissapointed! Aircon is not cold enough!!! We end up having electric fan on our room!! Oh and the wifi is not free once you are inside the room!

I stayed.
Disney tickets can be purchased, and there are breakfast and children's options, so it is recommended for children
I want to go again !! Moth

I stayed at Hilton Tokyo Bay after a long absence. This time, we are staying in Sebrio with four family members. Four families and four beds are large enough. I had a buffet with Mr. Achendo for dinner. Salad bar, the serving method was great this time.

Second visit again. Opinion is not much different from before, not suitable for adult hotel stays. The hotel staff is not well educated and has no hospitality. A hotel that is established only as a hotel for families using Disney Resort. Sure, if you're a child, you might have a room with a bunk bed or a fun laugh, but I stayed at a reasonably more fun and affordable hotel at the Disney Resort Hotel.

Strawberry buffet you can really enjoy the strawberries. It is also good not just sweet.

Friendly staffs, spacious room, free shuttle bus, airport limousine, convenience store inside the hotel, disney store.

I also booked a standard type, but if I checked in at the front desk of the hotel, my child would be! And I recommended a room for children!

It is recommended for a family with a child and a family with a little child's device for cute interior decoration

How do you remember? ? Moth

We stayed here with my family when we visit Disneyland.
The staff are all friendly and helpful. Children enjoyed their beds in our theme room.
They offered shuttle bus to go through and back from the Disney station. Everything is convenient to us.

Super
But sin is evil. Do not accumulate. As for merit, follow all of us. Every nation must accumulate a lot.

I used it in a plan with a Disney ticket. The location is very good as it is a 1-2 minute walk from Bayside Station to the hotel. The main facilities such as restaurants, convenience stores, and light meal shops that are open until late at night are located on the lobby floor, so it is easy to move to a compact hotel even though it is a large hotel. The rooms are simple and clean. It would be nice to have a big sofa where you can sleep with Goron!
This time, I made a big trouble to the restaurant due to this mistake, but I was glad that the staff were kind to me and I was really sorry. Also, I was impressed by the polite greetings when I passed the staff in the corridor.
It was a pleasant stay. I want to use it again.
Thank you very much.

Excellent place to stay if your visithing Disney land

The quality of the food was a little lower than last year

the morning buffet sucks. the room is not clean enough and the quilt is smelly. The quality of service could be reduced due to 24/7 full of people. It is quite unworthy. I prefer the ANA intercontinental hotel which is with very good service and the costs are similar.

Lovely place close to everything including Disney land tokyo

Enjoyed the stay here although it might be a bit inconvenient.

I stayed here and did enjoy the restaurants and hotel room. I think it would be better if I went to Disney Land or Disney Sea more than one day. But once is enough for me and my girlfriend.

So it would be good for family and friends but for couples or small groups I would recommend Hilton in Shinjuku or Odaiba.

They are really nice and can access different places easily and much faster

5-Star Hotel, next to Tokyo Disneyland. Many sightseeing spots. Public transport nearby. Good service. Nice room. Delicious breakfast. Highly recommended.

The hotel was very good, but the staff at the breakfast buffet restaurant seemed irritated obviously with no expression.
I think that if you have a medium bomb length of hair, it will be tied up, so it's better to put it together for a cleaner feeling.

Use of Hawaiian Garden Pool.
The total area of the garden pool site is 1,600 m2, which is one of the largest areas in the suburbs of Tokyo.
As it was use by VIP sofa affirmation plan, pool fee per person 3000 yen and sofa fee: 5000 yen.
It was before the Bon holiday, but about 80% was a family.
There is a free shuttle bus from Maihama Station to the hotel. It is operated at intervals of about one in 10 minutes

We stayed at the Hilton Tokyo Bay as we were going to Disneyland. We (2 adults 2 kids) booked a themed Happy Magic Room floor 5, facing the bay for 4 nights
1) LOCATION: Excellent 3min walk to Disney monorail
2) THEME:
- Impressive, the Kids (3 & 8yrs) loved the magic trees at the lifts, the themed carpets & the room with the magic key n the magic mirror.
- Clean, nice bathroom,
- Great view.
- Kettle & fridge only.
- Our son said 'I love our special bedroom'.
3) AMENITIES (that we used, there were others too):
- 2 Restaurants, a bit expensive but good quality.
- Bakery, very good cakes with hot foods and great ice cream
- Coffee Shop. Good coffee, great late hours, nice (small) baguettes & cakes.
- General Store. GREAT! The Spaghetti Bolognese & Chicken n noodles kept us going! Good orange juice, BIG selection of everything Milk, chocolate, chips, sushi, hot food, beers, drinks. Late hours.
- Disney Store. Has a smaller selection, BUT has the same stock as DIsney & the same price good for last minute purchases.
- Breakfast. Great selection, of asian & western food, with kids selection too. Big breakfast room, have to wait to be seated, a bit busy at peak breakfast time (to be expected). Loved the hot pork dumplings they were sensational!
- Pool. We used the pool 3days out of 5. nice clean & quiet.
- Pool changing room. Very nice. like a private gym. Lockers, showers, hot room, seated mirrored area, TV with lounge seating.
- Dry cleaning very expensive with no alternative option.
- There is a little dress up section (Hilton Chef, & Staff hats n jackets) opposite the bakery, our kids loved it.. they played there after dinner.
3) STAFF: Hotel & Shop staff
- Very friendly & Very courteous
- Hotel Staff adequate English, Hotel Managers excellent English
- Shop staff especially Disney poor English (but very friendly & helpful)
- Our son was very sick on day 3. We informed the Hotel staff. They came, cleaned the room & changes all sheets. When we took him to hospital (2am) the staff called the Hospital ahead for us, & arranged a Taxi. They were very concerned & couldn't do enough to help. When we had to check out (12pm) we asked for an extension to 3pm as he was still sick. They happily arranged this for us.

We were very happy with our stay at Disney Hilton & would recommend it especially for families visiting Disneyland & Disney Sea.

The room is large, clean and comfortable, the bathroom is of good quality and the lotion is very good. There is a convenience store in the hotel, the breakfast is delicious and varied, and there is a free shuttle bus near Disney. It feels great.

I haven't fully utilized it yet so I don't understand

We used for dinner party with relatives. Viking is very delicious and recommended. Depending on the period, you can get discounted or happy scores. Because there was a kids space, if the child got tired of eating, taking care of the couple and taking care of her wife was refreshing. We had a good kids menu and we ate a lot.
The photo was taken with relatives, and the staff was much better.

Amazing hotel and the manager personally greeted my wife and I. The room, breakfast, and location was fantastic!

Nice hotel with many amenities. Very family oriented.

Friendly staff, great indoor swimming pool, a lot of facilities, free bus to Disneyland or disneysea. Clean spacious room, compare to other hotel in center of Tokyo. There is the only one, 24 hour convenient store in maihama island in this hotel. I sleep in a green theme room kids love it, definitely will come back. U also can send luggage from here .

Brilliant rooms, only let down by the TV but otherwise, perfect.

We stayed at honeymoon. I stayed at Celeb Rio Select. It was good that the room was large. As it was the sea side, it was good to see Sky Tree and Mt. Fuji. As my husband is an honors member, I have many benefits and I can spend meaningfully. The four stars are because I felt that the bath was a bit narrow. But the toilet and bath were separate, and I think it would be nice to have a shower.

Wonderful service in the rooms as in the all hotel. The indoor pool, gym and sauna are amazing to workout.
The hotel is very close to Tokyo Disney land and sea.
But even the hotel has a view to the sea don't expect to swim in the beach because this area don't have beach to swim at

It is a comfortable lobby with a high ceiling.
The staff is very friendly and friendly. There is also a bar at night.

I have stayed many times, but the operation of the breakfast venue is not good overall. Because there was only one person in charge at the egg station, it was necessary to line up in a long line, and the seat where the fruit was placed was put away. When I point out to the staff, ah, please use this seat, and it seems that it seems troublesome, but it seems that it seems to be impossible to do in the family restaurant around Gyotoku and Kasai.
Isn't it easier to introduce a bill in a restaurant of a business hotel like you are in the middle of a meal because the customer base is the customer base?
The celebrio floor for senior members is about to be renovated. But if you're a manager, leave it if you have a good occupancy rate
The gym was very comfortable with the staff helpful and new machines.

Hotel grounds are maintained well. The rooms are clean. The shower pressure is really good. Convenient shuttle service to Bayside Station which has connecting service to Disney Sea, Disneyland or JR Maihama Station.

It's just a short walk from the resort line Bayside Station. Assortment of shops in the facility is also enhanced.

The scenery is wonderful.
Was it a Nikko hotel in the past?
Recommended for children.

Go here only to stay close to the Disney parks. There is a free shuttle to take you to the parks.
The standard rooms are huge, relative to typical Japanese hotels, and have a view of the ocean or the park. Take an ocean view room if you can!
Go early for breakfast - it fills up very fast, and if you go too late, you may need to wait for a table.
There is a shop selling snacks and food, which are a good alternative to the otherwise expensive restaurants.

Shuttle bus are available from the train station nearby Disneyland and Disney sea. I stayed in the family room, had Alice in the wonderland theme inside of the room! So fascinating

I was able to spend a relaxing time with peace of mind by casually incorporating solid watching measures.

It was available a little cheaply by discount of reservation site. A nice place to relax and be comfortable with your name.
After, it is 5 for croissant of breakfast .... Croissant must eat absolutely ...

Hilton is a wonderful stay in our honeymoon trip. As a member of the Diamond Card, you can check in directly at the VIP Lounge, enjoy dining and equipment, and provide a welcome snack and wine intimately. The room is spacious and comfortable, with a panoramic view of the sea. ,very beautiful. The hotel is very close to Disney. Take the monorail to the hotel area and get off at the hotel. It takes 3 minutes to walk to the hotel. It is convenient and not too tired to enter the park.

Amazing hotel, friendly staff, and a huge variety to choose from for the morning breakfast. Alot of amenities as well.

Beautiful sea view, little bakery, Convenient store and souvenir stores are all great. Courtesy buses are so cute!

It is a very reasonable hotel, depending on how it is used.
You can enjoy delicious buffet in the morning and at night.
As room was made widely, we were able to relax slowly!

The value is not here. You're staying at a Hilton and paying ~$200/night so you think you're going to have a great stay. You aren't. The hotel seems to really be making their money off of events (wedding/business) and putting little effort into the hotel rooms we are going to book anyways.

If you are trying to decide between Sheraton and Hilton for Disneyland, Sheraton is the clear winner.

Transportation / Convenience (5/5) - Bus straight from Maihama Station to the hotel. Bus to the airports. Bus to the station. Convenience is there.

Exterior / Public Area (4/5) - You'll walk in to think it's a beautiful hotel. It's really not bad at all, but it goes downhill from there. Starting from when you go into the elevator, enjoy the ripped up leather.

Front Desk (3/5) - The workers are very nice, but very understaffed. It literally takes them about 10 rings to pickup the phone. Once you can reach them, they are very nice and willing to help. Covid regulation? Forget it, they don't ask customers to use the sanitizer and the temperature check should be done at the entrance, not only during check-in (which they have a machine), but no one making sure everyone is at a certain temperature.

Bell Desk (2/5) - Not sure what's going on here. I checked in 3 luggages but only got 2 back so I had to ask them to check. I also received "Go-to-travel" coupons that were expiring in a day when they were supposed to be good for 3 days. Vibe is a little off and they are understaffed.

Hotel Amenities (2/5) - Sheraton has a far nicer exterior yard, pool, gym, public tub, gaming arcade, character costume area, etc. This hotel, the yard was dirty/closed and had a gym. The restaurant provided (Shiruba) was way overpriced and your only choice. We're talking 2800yen for a plate. Same menu for lunch and dinner.

TIP - You can download the app "demae kan" and have some sushi delivered.

Hotel Room (2/5) - We stayed at the upgraded "celeb room." It's nice, but you can tell nothing has been updated. $30/night business hotels are better equipped. Cheap mattress, 1 soft pillow, no USB charger, broken input jack for bathroom audio, no lightswitch at the bed, it was just really outdated. The walls are thin so you are waking up to kids running through the hall or running above you.

Breakfast (1/5) - DON'T. 2500 Yen / Person and you get it for maybe 2000 Yen by booking it together. The value IS NOT there. I get better breakfast from business hotels where I pay 500-700 yen. There is NOTHING good there. Maybe the corn soup and the orange juice. Everything else is garbage. It's a little work, but go buy some food the night before. Some onigiri or bento and put it in your fridge. You're not going to believe me and still get the breakfast bundle. I'm an atheist, but may god be with you and you think about what I said while you insert that flaky waffle in your mouth.

Internet (4/5) - This is very very important to me and they actually have decent wifi. Sheraton DID NOT so if I didn't have pocket wifi, I may consider Hilton because I need to work.

Many many families here. You will see running / screaming kids and wedding ads everywhere, yet their restaurant is priced and decorated like a high end restaurant.

I can really feel that the management is saying "where else are you going to go? I don't have to spend another buck to upgrade the rooms, you Disney freaks are coming either way"

It's not bad to change your mind sometimes and stay at a foreign hotel. Although it can not be compared with the Imperial Hotel, there are services that only match the price.
We asked for room service especially in the middle of the night, but it is really cheap at the hotel! ! I was further surprised that it was delicious. Because the reception counter is narrow and the number of people corresponding to it is small, it may be difficult to wait for a checkout while standing still.

Joined an event held here, great staff, facilities and fantastic food.

If something is dropped in the room,
Don't want to find it back
Big Black Hole

Amazing stay. Amazing staff! Daughter threw up in their theater wait room and the staff jumped up to clean up the mess, gave us a room to clean up in, and everything to make us comfortable! We loved staying here and will come again for sure. Thanks for everything!!!

Friendly staff. Cute themed rooms for kids. Spacious rooms. Clean. Great restaurants and shops.

We celebrated from the sons in celebration of the 25th anniversary of marriage. I was relaxing in a king double bed. The view from the room is the best. After all it was getting a little old, so the bathtub was full of scratches. The staff's response to various questions was amazing! It was a very good memorial. I want to stay here again

Very nice hotel. Stayed in one of the "magic" rooms, which was a bit underwhelming, but overall a very enjoyable stay. And the breakfast buffet was amazing!

A wonderful location close to the monorail to Didneyland and Disney Sea. There is a free Shuttle Bus from the station to the Hilton, however it is not clearly marked where it pulls up.

A great little convince store on site.

They were happy to keep our luggage from checkout until we caught the bus to the airport at 6pm that night.

Our main complaint is the need to pay to use the outside pool. In the middle of summer it was going to cost $150 for our family of four to use the pool per day. I would expect it tone included in the price of staying.

One of the hotel with great sea view. The family is fantastic with bunk bed that my kids loved so much. The hotel has great standards and a great alternative with better value to the Disneyland hotels.

After staying for the first time in a long time, I reviewed it so that I could put my hands in a way that would not let me feel the craftsmanship of the old. Sometimes you can relax at a resort hotel near you.

Great overall hotel. Only disappointment was the outdoor pool closes at 5pm. No after park swimming. The Mediterranean restaurant was fantastic.

I'm not surprised at the stability of the long-established store, but I failed using it! That has never happened before.

It was a double bed on the top floor, but it was a pity that the bath was a small unit bath like a cheap business hotel.
I felt the year, but the cleaning was thorough, the scenery was good, and I was satisfied except for the bath.

Huge rooms, with lots of amenities. Loved the gym.

Great park views, clean and modern rooms/decor, very close to Bayside monorail station

The room is very new, no strange smell
The corners are also cleaned very clean
Although there is nothing to visit nearby
There are many shops on the first floor of the hotel that won t make you hungry.
Service staff are very kind, professional

Breakfast needs to be arranged for more than 20 minutes between 7-9
Diverse meals, delicious
Almost no thunder

Excellent kid friendly rooms. Easy access to the monorail. Very helpful, English speaking staff.

very nice hotel to ease and refresh the exhausted body and foot

In the morning, the seats of the Generals and above the Honors Gold were the same ... it was a bit weird. Like other cousins (Hilton), there was a separate lounge, or at least it was completely new and I really wanted Shite-

comfortable, super close to Disney sea! great service

Highly recommended if price in reasonable range (depends on season). Room is big and comfortable, I stay in 9F, seaside view is great, especially while you wake up in the morning, the view can cure your tiredness. Several stores inside the hotel, even a 24hr convenient store.The only drawback is breakfast. Although sufficient variety, but taste is so so, just in average. Overall is a good choice.

It was high tension staying at a longing Hilton
The staff will also respond well and will repeat again.

Great service, good facilities, good proximity to Disneyland

Very good service, employees are so gentle, want to stay always at Hilton bay hotel !!