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D
3 years ago

I fly for a living and in hotels over a hundred an...

I fly for a living and in hotels over a hundred and 50 nights a year. This is a nice hotel. it is very comfortable ideally located downtown with a wonderful staff. One of the best waiters mark and the chef Jason are actually wonderful and exceptional in their customer service. I always look forward to overnight in Lexington and staying at this hotel

R
3 years ago

Our first morning we ordered room service, Sandy ...

Our first morning we ordered room service, Sandy from the Triangle Grill delivered our food. She noticed one of the Coffees was missing and corrected the problem quickly. Sandy noticed we were having trouble getting around and said when we finish the food, call her and she would pick it up rather than us having to put the tray in the hall.... Outstanding! Great view of public ice skating out our hotel window.

S
3 years ago

Small airport that's never too busy. It's never ta...

Small airport that's never too busy. It's never taken me more than 20 minutes or so to get through security even at busy times of the year. Decent food options for it's size. Drop offs and pickups can get a little backed up though. Not many luggage returns so multiple flights go to the same one. Not always clear which flight's luggage you're looking at but it's not really been a huge issue.

P
3 years ago

N / A

H
3 years ago

Parking here is rip off i paid twice 10$ never rec...

Parking here is rip off i paid twice 10$ never received change back when i call them they hang up on phone and telling me to go to front desk dont recommend this parking place just rip off if you dont have change.

S
3 years ago

After a crazy few days of travel, the Hilton was m...

After a crazy few days of travel, the Hilton was more than accommodating during my stay! I needed conference rooms for the entire 5 night stay and they worked with me every step of the way. After explaining my situation of extending a 5 day trip to 10, they gave me access to the laundry room and Executive Level and this is where I was able to meet Chad; what an amazing guy he is! He made our stay well worth it and I will continue to use Hilton because of this!

K
3 years ago

Rooms are clean, bathrooms are clean, check in is ...

Rooms are clean, bathrooms are clean, check in is easy. The TV is small and dated, there is no refrigerator in the room. The beds are average, not great, but I slept OK. Overall a good stay, but nothing extraordinary. I had a better experience at another hotel in the area than the Hilton. I recommend going tot he Gourmet cafe on the pedestrian walkway for breakfast, the cost is much cheaper than the hotel restaurants.

Z
3 years ago

Nice

K
3 years ago

My family and I came to this location for brunch a...

My family and I came to this location for brunch after my intimate, morning wedding. It was FABULOUS! Anthony and Shawn took care of every little detail to make our day very special. They set up a small room for us to dine in, decorated it, made suggestions for an even better experience, and were so kind and attentive to our every need. It was very affordable, but exquisitely and professionally done. The way we were treated would have made you think we were spending a fortune. The food was excellent, and the wait staff was superb. I cannot say enough positive things about our experience. I highly recommend this location to anyone wanting brunch with friends or a luncheon for a big event. Thank you, Hilton, for making my wedding day memorable

A
3 years ago

Our stay here was great. I've never stayed in a cl...

Our stay here was great. I've never stayed in a cleaner hotel!!! I'm a real germaphobe and, for me to be relaxed enough to enjoy my stay says alot!! The room was equipped with all my needs! If I had to complain "which I truly can't" I'd say add at least one more chair to the room! There was 3 of us and, when we ate in our room one of us had to eat on the bed! I'm sure if I would have ask they would have accommodated because the staff was super friendly!!!

C
3 years ago

The room was next to the ice machine which wasn't ...

The room was next to the ice machine which wasn't fun when late night people were making a lot of noise. The staff was friendly though, and the room was very clean. The toilet would make a loud screeching noise when flushed too.

B
3 years ago

For

A
3 years ago

Accommodations were professional and classy. we fe...

Accommodations were professional and classy. we felt Comfort without being overdone. No gaudiness. I highly recommend the Hilton. Everything seemed to be in its place and everything was clean and neat. The price was fair. The help was definitely tuned to the needs of the guests. If you were in Lexington I would recommend the Hilton

L
3 years ago

Beautiful hotel in the heart of Lexington. Numero...

Beautiful hotel in the heart of Lexington. Numerous restaurants & shops close by with attached walking tunnels for inclement weather. Be sure to have an omelet made by Avis... she's a master of her craft!!

B
3 years ago

When to the Hilton for a wedding reception. The ev...

When to the Hilton for a wedding reception. The event was nice and the food was good. The room was clean and comfortable and the staff was nice. The hotel offeres wifi but be warned only 3 users per room, and the quality was not great. It was better to use data to watch the Olympics than use their wifi. Parking also costs separate.

B
3 years ago

Under renovation on our floor. Bigg Blue Martini b...

Under renovation on our floor. Bigg Blue Martini bar in hotel not friendly, food is average. Hotel staff not friendly, so not an enjoyable weekend for our anniversary. Probably will not visit this hotel again.

A
3 years ago

The room was adequate, but nothing special. I've d...

The room was adequate, but nothing special. I've definitely stayed in better hotels. I would not stay here again. No fridges or microwaves in the room. We made our reservations a month before our stay, for wedding block. They lost our reservations. While waiting at the counter to ask a question I heard them speaking to another person. They lost their reservation also. Speaking to several people this seems to be a common occurance.

We are hilton honors members and did not get points for our stay.

Do not stay here.

d
3 years ago

Check in took forever it seems...the rooms weren't...

Check in took forever it seems...the rooms weren't ready for us when we arrived. No fridge in the rooms but rooms were clean except for the ice bucket which house keeing forgot to clean. Otherwise it was ok.

S
3 years ago

This my first review ever. Travel to Lexington onc...

This my first review ever. Travel to Lexington once a year. Decided to stay downtown and chose the Hilton based on reviews. Extremely unhappy with everything here but most importantly the housekeeping. No one came to clean room EVER after being here for 3 days. Ridiculous! Air conditioning did not work and the restaurant was out of everything on there menu. Very unhappy, Never again.

Hilton Lexington Downtown

Hilton Lexington Downtown

4.2