Hilton Flamingo

Hilton Flamingo Review

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C
4 years ago

When we arrived, our room was not available as bo...

When we arrived, our room was not available as booked. We were moved to an appropriate room the second night. It was apparently a very busy weekend. All the amenities were overrun. Unfortunately, it was also the weekend that Marie was I'll. Donnie gave us his all, but still disappointed.

K
4 years ago

The room looked nice when we checked in, however w...

The room looked nice when we checked in, however we found stains all over the floor, blood on a lamp shade and the lamp and a dirty diaper under neath our chaise lounge (which the hotel played off like it was nothing). On top of that our bathroom door fell off it's track and sometimes our keys stopped working. Our friends that also stayed at the Flamingo had no shower curtain and no water pressure. They never brought them a shower curtain and their power went out.The flamingos were cool, and the location is nice because it's in the middle - however if you want to stay in the middle there are many other hotels around. I'm grossed out and wouldn't recommend staying here.

L
4 years ago

This is a great Casino it center strip so there's ...

This is a great Casino it center strip so there's plenty of places to walk to in either direction. They have the best poker room in Vegas. They have the best cocktail waitresses on the strip. They come around every 5 minutes offer you drinks. And the drinks are very strong. The slot machines are clean and just the right sound level. They pay really decent. Harris Properties rentals the flamingo and have a good promotional program for gamblers and slot players. And they have a really active comedy show with the most Max active coming up comedians. See tomorrow's comedy Stars early. Great for locals or out-of-towners

M
4 years ago

Non renovated room, they call them FAB rooms are t...

Non renovated room, they call them FAB rooms are the opposite. I walked in and wanted to cry. Extremely out dated and run down, worse of all is the horrible smell. Unclean, Foot print on toilet cover urine on toilet seat. I would not recommend staying flamingo unreonovated room plus staff gives really bad customer service. Save your money stay somewhere else.

d
4 years ago

It is getting tired.

It is getting tired.
The machines do not pay as well as other casinos.
They need a cafe for just a regular breakfast.
The checkin is always backed up.
You walk yourself to exhaustion to get anywhere.

D
4 years ago

We Try to come to Vegas 3 times a year.

We Try to come to Vegas 3 times a year.
Stayed and played at the others but always come back to the Flamingo! You can t beat the location, quick walk to several other casinos on the strip.

S
4 years ago

Room was very nice. Resort fees were high, we had ...

Room was very nice. Resort fees were high, we had several issues with wifi. Disappointing considering that is what resort fees covered (as the told us). Overall, we very much enjoyed our stay. Great location on the strip!

A
4 years ago

Had an issue with the first room, but they were at...

Had an issue with the first room, but they were at capacity the first night. Had to stay with that room for one night. Took talking to a few people but supervisor took care of it for the rest of the nights. Second room was night and day better than the first. Aside from the first night hiccup great hotel. Would definitely stay again.

M
4 years ago

Very nice hotel! Loved the flamingos outside and t...

Very nice hotel! Loved the flamingos outside and the garden area. The only thing is you want to watch out for the Wyndham timeshare people in the lobby! They will make it seem like you are getting free tickets, don't take the bait!

N
4 years ago

In my opinion this hotel is little old and need up...

In my opinion this hotel is little old and need upgrades, bathroom was the worst, no refrigerator.. Went to see flamingos, I couldn't stay more than a minute, horrible smell, so run back in. Good customer service, very friendly and informative employees. Easy to check-in and check-out, online system it's very useful and easy

D
4 years ago

My favorite hotel in Vegas. It's right in the cent...

My favorite hotel in Vegas. It's right in the center of the strip across from Caesars. It has the best free pool party during the summer and the staff has always been friendly and helpful to me. I also like the room designs. Classy but affordable.

T
4 years ago

For my first time in Vegas, my stay at the Flaming...

For my first time in Vegas, my stay at the Flamingo was highly disappointing. Let's start with check in. The express check in was fast and then we had to be put into the line to get our keys. Because we were using my friend's card and not mine. We booked through Southwest Vacations and paid in full. We were made aware of the $39.68 a day resort fee, which give you access to the fitness center and WiFi for two devices (which we didn't use and could not opt out of). What was NOT CLEAR was the $50 A DAY INCIDENTAL CHARGE. My friend and I called southwest the night before out trip, we also searched the website as best we could to make sure there was not going to be any other outrageous charges. We know it's normal for an incidental hold of maybe $50-$100 but not $50 A DAY! When I tried explain that to Lisa, she was nonchalant and just kept saying it was on their website. I had the website up on my phone and asked her where, and she said it's on there when you check out through our website. Okay well that is not CLEARLY stated. Let's not also forgot how rude THEIR ENTIRE front desk staff is! No one makes eye contact when speaking with you! When you are trying to address your concerns with them, they don't really listen, they cut you off, and act like they just don't care! Lisa kept telling me I needed to take this issue up with Southwest, then when I called Southwest, they're saying it's Flamingo's fault. Which to a degree, southwest is correct. The Flamingo needs to have that incidental charge clearly laid out in their hotel policies on their website, not just in their terms and conditions on their website when you book directly through them.
As annoyed as I was, I was tired from the 3 hour time difference. We got to the 1st room, 25054, the go room with a strip view. Amazing view! Room was semi clean, however, it was missing light bulbs on the desk and above the beds, the bathroom door was off track, the shower head has filth and rotting behind it, and the stopper for the drain was hanging out of the drain! It was not connected. I called guest services for someone to change the light bulbs. We were running late for a dinner reservation. When we came back from dinner, it was around 12:15am, 3:15am east coast time, the light bulbs still had been changed. It had been at least 3 and half hours since I called. I was exhausted. I went to the front desk and explained to Willie from NY (I believe was his name) about the issues in the room, showed him the pictures. Out of all the front desk staff, he was the only pleasant one and helpful one. He did "upgrade" our room to a newly renovated room. I did appreciate the gesture, but my purpose was just to show the photos of the things that was already damaged in the room so that we would not get charged. Once I got the new keys, we had to pack our stuff back up and move to the new room, 10142. It was a nicer room but not what I what I would consider an upgrade. We lost the beautiful view of the strip that was had we were facing zip line and the HVAC system, it was FAR beyond belief of a walk for me because I was using a crutch this week because of my knee pain, and there was no one that came to help us move all of our stuff at almost 1am. Everytime I tried to go back to the front desk to speak to a manager, the line was unbelievably long!
Checking out this morning, Jimmy was dismissive, refused to make eye contact, and acted as if we were annoying the hell out of him while trying to explain him our concerns. I get it that it was busy this morning. Your manger's poor scheduling and planning on a Friday morning is not my problem and should not be taken out on me as the guest.
I am incredibly angry with this experience. Definitely not what I expected from a Caesar's facility.
I will NEVER return to stay at this property.

Best part of this hotel was the 50 cent beers from 5pm - 6pm at their Bird Bar.

c
4 years ago

This hotel was LESS than a 1 star. I will NEVER st...

This hotel was LESS than a 1 star. I will NEVER stay here again. The employees were rude. Did not accommodate to mine or my family s needs & did not care to make things right. I have been
to Vegas PLENTY of times and the other hotels have been better 100% of the time. The Flamingo is probably the worst hotel on the strip. I recommend nobody EVER stay here. 0/5 stars.

J
4 years ago

Maybe it was because we were given an "unrenovated...

Maybe it was because we were given an "unrenovated" room, but I've seen nicer dumpsters than these rooms. From the disgusting stench, to the broken furniture, to the ancient creaking mattresses, to the shower with no hot water, to the stained and deteriorating carpet, to the broken air conditioner, the only complimentary thing I can say is that there were no bed bugs. Stay literally anywhere else.

K
4 years ago

Rooms were every spacious and very good. The recep...

Rooms were every spacious and very good. The reception desk can have very very long queues on busy days, can take 3 hours late in the night. There is a kiosk check in which is very convenient, except that it didn't work at 3am. Reception is nice enough to accommodate a change of room request

B
4 years ago

Check in was a bit of a clustered mess, but the st...

Check in was a bit of a clustered mess, but the staff was accommodating and the room was very nice. Everything was clean. Casino games were well varied and drinks were not watered down (we played table games).

J
4 years ago

We unfortunately did not like our stay here. We go...

We unfortunately did not like our stay here. We got a nonsmoking room and somehow weed/cigarette smoke was coming in through the ventilation system completely smoking us out! The weed smell was in the hallways and elevators as well. We ate at the mexican restaurant there in the hotel and they let guests smoke weed in the outdoor eating area. My husband and I got high for free by just sitting around the individual smoking. We honestly don t care if people smoke weed, we just don t like it in our room or while we re trying to eat our burritos. We understand it s legal here in Vegas (we re from Washington state where it s legal as well) we just don t want to get high 24/7. We only stayed one night and then checked out.

j
4 years ago

Every time I go to the Flamingo I find the casino ...

Every time I go to the Flamingo I find the casino amazing. The rooms are always clean, the staff are friendly. The wildlife and the pool make you feel like you are not evening staying at a hotel.

W
4 years ago

Despite our reservation in this hotel and appearin...

Despite our reservation in this hotel and appearing early, we were not able to get into our room.
We have transferred from one room to another 3 times! It wasn't a good experience for us.
It caused stress to our friend since we have traveled all the way from Boston and this is what happened when we got here. We have to wait for how many hours to be in hour room when the time of waiting could have been the time for us to get proper rest.

B
4 years ago

Hard to beat the value. Rooms aren't exactly Sina...

Hard to beat the value. Rooms aren't exactly Sinatra Standard, but they're somewhat recently renovated and are plenty nicer than what they should be at that price point on the strip. Plus you are dead center of the strip and the drinks at the tables are strong, free, and the wait staff is great about keeping them coming.

K
4 years ago

Comfortable rooms without the expense of some fanc...

Comfortable rooms without the expense of some fancier names. The casino floor itself is as big and has as much to offer as any casino. It's been all remodeled since I was there before years ago, so it's in very good condition.

D
4 years ago

Steak restaurant was good but expensive. The buffe...

Steak restaurant was good but expensive. The buffet suffered from rude workers rushing us out the door. Plus the food quality want really up to par. MGM Buffet was 100% better and$10 cheaper per person. Much higher quality food. The rooms were good a little noisy on the 10th floor. Plus someone was smoking marijuana constantly in a no smoking set of rooms. As an asthmatic it makes it hard to breathe folks.

R
4 years ago

Old school.... still new school... from the mob da...

Old school.... still new school... from the mob days to the new days Flamingo has been a staple.in Vegas culture since the beginning... updates and great service had attributed to flamingos success although the company has had ups and downs as the Vegas economy permits.. still here and still strong and still one of.my favorites...

J
4 years ago

Room smelled like a smoking room. Couldn t get a r...

Room smelled like a smoking room. Couldn t get a room change either...or even the next day! That was ridiculous. If you do not get a remodeled room, do not stay at this resort. The remodeled room are good, however. No room service after 1pm either. I probably won t stay here ever again even though their pool is nice as well as the location.

J
4 years ago

This is definitely one of the original hotel prope...

This is definitely one of the original hotel properties on the Las Vegas Strip. It's not as nice as than you are ones but it does have that kind of character to it. The one thing I did notice is there was some one of them musty odor upon entering. They have a very nice Garden area with pink flamingos and other marine life. I haven't stayed in the rooms but it does not appear to be as well capped as the other properties on the strip.

M
4 years ago

I really enjoyed my stay here the only reason I ga...

I really enjoyed my stay here the only reason I gave it four stars is because the ice machine on our floor was broken so we had to go to another floor to get a ice, and this hotel is huge felt like I walked half a mile just to get to the elevators LOL. Other than that everything was really great the atmosphere, location there are plenty of restaurants around the flamingo. The family pool needs more seating due to the size of the hotel. The food in the hotel was delicious they have a little cafe that was near our elevators. I would definitely stay here again.

E
4 years ago

At check in I was told about resort fees I new not...

At check in I was told about resort fees I new nothing about when I payed for my trip. Even though my room was paid for could not get keys till I payed fee. Asked cashier William if I could put my suitcase somewhere while I went to make phone calls. But he could not help. There was also a problem with air conditioning in my room when sleeping. Hotel itself and casino was nice but checking in and air conditioning was horrible.

S
4 years ago

Good rooms, but a select few of the staff were not...

Good rooms, but a select few of the staff were not super helpful. The best part about this place is not the rooms, but the proximity to all the big name restaurants, casinos, hotels, and attractions! Very easy to walk in any direction and find something fun.

x
4 years ago

There are fees for everything now. Fee for checkin...

There are fees for everything now. Fee for checking in before 4. Fee for leaving after 11. Higher resort fees that cover nothing but wifi. We go here every year but will probably head out to Atlantic City now.

H
4 years ago

Flamingo habitat is nice but underwhelming. Pool i...

Flamingo habitat is nice but underwhelming. Pool is nice but crowded and closed by 5 pm. Room was nice but the glass trashcan (weird) in the room kept leaving shards of glass in the carpet. Buffet was good.

M
4 years ago

Up to know it has been pretty good for the price. ...

Up to know it has been pretty good for the price. Old school casino hotel which I like. Has a lot of the rooms remodeled and they look good. Overall rooms are clean and we'll maintained. No issues so far, will update if this changes since Is just my 2nd day here
The hotel staff is really friendly. Is very Pink :)

P
4 years ago

My spot to win at the slots. The Flamingo is old s...

My spot to win at the slots. The Flamingo is old school compared to some of the resorts, but I like it. I ve never stayed at the hotel, but will be staying soon.

The slot layout is good, there s plenty of slots, and lots of table games. The games aren t super expensive and there s plenty of cocktail waitresses offering drinks of course you should tip for each drink .

I would defiantly suggest the Flamingo.

S
4 years ago

A few years ago, great place to stay. This year, o...

A few years ago, great place to stay. This year, our room flooded and they offered nothing but resort fees to make up for it. Also, both rooms we stayed in had leftover items from the last guest. Really disappointing.

B
4 years ago

Nice property with a pleasant layout. We love the ...

Nice property with a pleasant layout. We love the choices of slot machines to choose from here. Great steakhouse onsite. A walk through the garden amongst the flamingos is a great after dinner activity. Wide walkways make it a pleasant experience.

C
4 years ago

We had a newly renovated room, and the room was mo...

We had a newly renovated room, and the room was modern and clean for an unmatched price on the strip. Due to bad weather our trip was (unfortunately) extended by one day, and they seamlessly allowed us to stay in our room for another day. Great service and amenities!

e
4 years ago

I love flamingos! It's a huge place yet beautiful....

I love flamingos! It's a huge place yet beautiful. The only thing I suggest is that if you decide to use the restroom, put attention where left off, it's easy to get lost! It happen to me LoL

M
4 years ago

The location is center strip, so you can't get any...

The location is center strip, so you can't get any better location wise. The TV integrated into the bathroom mirror is pretty cool. The thermostat was lacking. It never really cooled the room. Good thing it wasn't summer! Its also not cool that all the Vegas hotels charge guests for parking.

T
4 years ago

Hotel was OK,. I know people go there for the Casi...

Hotel was OK,. I know people go there for the Casino but I was severely disappointed in the room. Had top floor "executive room" but the beds sucked, the feather pillows that I hate were very small but had feathers poking out everywhere. I was there for training and am so glad I wasn't paying for it barely slept the two nights ai was there maybe 8 hours total between the two nights. The thermostat was set low but the room wouldn't cool down either. Was my first time in Vegas but overall I like Reno better at this point.

J
4 years ago

Pretty decent hotel! Definitely not the best! The ...

Pretty decent hotel! Definitely not the best! The pool is awesome!
Just left today. The crowd was rather rough due to the cheap flight and stay costs. But we would come again. The street walk between the Flamingo and the Linq is prime! Great resurants and shopping!!!

s
4 years ago

Great Atmosphere, Very Big pool and good songs wer...

Great Atmosphere, Very Big pool and good songs were being played by the DJ here. All the Hotel guests get a free entry into the pool party and general admission is $11. Towels will be provided at the pool. Good place to spend for at least couple of hours. Drinks are a bit expensive here other than that everything was great.

P
4 years ago

The room was nice and valet employees was very hel...

The room was nice and valet employees was very helpful. When I needed a mini van taxi, they made sure to get me one. That is the only good thing I can say about it. Check in was very rude. They switched our room without notice. Prices are very high. If you gamble, expect a long wait if your machine messes up. The halls was real smokey from all the pot being smoked. Didn't get to use the pool because of waiting list. Couldn't get a scooter( which I needed) because all the young people breaking them. Some employees would not take no when they was trying to sell you stuff as you walked around. I would suggest you stay somewhere else. I know I will the next time.

Hilton Flamingo

Hilton Flamingo

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