Hilton Anatole Reviews

Great food, nice hotel, large grounds. Good for large groups.

We have been staying here every year for the past 10 years for Easter. Always clean, the little shops are fun! They have a huge water/lounge area outside in the courtyard.

This hotel was incredible and did a great job showing they cared about my experience. From constantly checking up on me and taking care of every need they did a great job with everything! They even surprised me with chocolate covered strawberries!

You can pay less and get better service elsewhere.

If you think paying extra gets you a cleaner, quieter room, think again.

Also, no non-dairy creamer for the room.

Staff couldn't have cared less.

I was supposed to get access to concierge check in, and a lounge, that did not happen! The staff looked at me like I was crazy but that's how the room is listed on the website.

Large and well equipped conference area. My room in the tower was very spacious and clean but interior facing with a window into the hallway which made it louder and undesirable

Love the service that was provided to us. Food was great. I deffinetly recommend it to everyone!

Stayed 2 nights here, and 2 nights at the embassy suite nearby. This place was more expensive, included less, and DOUBLE charged me.

I brought incorrect charges to the attention of the lady who was at the check out, she said she would take them off, and ended up doubling it. When i saw the reciept, I was told thats just the way it shows up in the system. Wait a couple days and sure enough the charge was doubled on my credit card. Call back again to get it taken care of, no one is there. Call back 5 more times to get a hold of someone (who was very nice) who tells me they will get back to me. I get an updated reciept with the same awkward accounting system showing the refund under "Charges". I will wait a couple of days to see how it posts on my credit card.

Great facilities. The Jade Waters resort area is very relaxing and perfect for the kids.

The conference Hall was very large and allowed plenty of room for our booths as well as behind the scenes staging areas. Take out all the curtains for a full size game of indoor football!

They did a really nice job with the food and logistics for our conference. Staff was top notch.

check in wasn't that great. the front desk person didn't explain anything. We finally spoke with someone to confirm our VIP Package and then everything was great from that point on. Water Park was the best part!

Great service, great amenities and comfortable room.

Many cool historical artifacts and art pieces scattered around ground level

This place is gorgeous! Like an art museum inside.

How can anyone not appreciate this place? Unbelievable statues and other art throughout, more like the Bellagio collection in Vegas than a Hilton chain hotel just uptown a bit from downtown. Right off Stemmons for convenience but no noise whatsoever.
Huge open areas for large convention size cocktail parties and dinners or luncheons, all placed an acre away from each other. Really a terrific value for the price and quality of the rooms and the whole experience.
While I love some of the downtown hotels, this is my new favorite when I'm more in the Uptown, Oaklawn, Turtle Creek areas, all of which are 7 to 10 minutes.
With traffic these days, doesn't make sense to stay downtown when you have to go near North or near South.
Give this place a try. They also are very competitive. If on day you're checking in there's a better rate than you have online, or a nearby competitor is less, they will match the rate, or upgrade you as available. The upgrades are meaningful, not just a better view, but bigger rooms with more features and breakfasts and happy hour foods in their Hilton Honors lounge.
All in all a good stay.

The facility is amazing! It has an amazing ambience and also the staff there are very sweet

Awesome. This location has all your celebration needs. Great location. I highly recommend the Hilton Anatole.

Amazing space to hold conferences, have everything from small breakout room all the way to grand ballroom size. And the other amenities on site make this a must do when looking at either a local or national meeting

Ate at the steak restaurant on the 27th floor. View was great, good service...5 course meal was less than what was expected.

Rooms not very clean. Dingy odor. Others in our group also had dirty rooms. Bathroom too small for toilet size.

Everything at the hotel was great, the only downside is that it is not walkable to go to outside restaurants bars or other establishments. It's no fun having to take an Uber everywhere.

I really like this place. The bed was comfortable, the staff was great, I loved the lazy river and swim up bar.

Nice venue! The room was very nice it had a dining table as well as a loving room area!

A WARNING to all going to events at the hotel - Like Pinball Convention - Quake.con
The closest free parking is miles away - I have found no better options for parking - they got you. Perhaps getting a drink at local restaurant Meddlesome Moth and a cab would be cheaper.
Parking
Self parking
$19.00 ($9 - $19 + Sales Tax)
Valet parking
$20.00 (Overnight $29 no tax)
Secured

I do a lot of set up shows at the place. Only issue is parking is very costly. I dont drive a Lambo. Why I need to pay 30.00 to park .lol it's just like normal parking lot. Staff is professional on every level. Makes nice transactions.

Beautiful place to relax!!! Time for me and wife to get away from it all

Clean. Good staff. Just what you have come to expect from Hilton.

Above board on everything. Stupendous service and accommodations.

Absolutely Beautiful Great place to rest your head! So many spectacular pieces of art to see and enjoy!!

Very old hotel, showers dont drain, AC doesnt work well, very dated. The worst customer service in Dallas. Young, cocky and crabby employees. Extremely expensive, and get this, no drinks allowed in the pool! You have to be an idiot to stay here. You pay $500 a night, with access to an 'executive club' that had no food, always out of coffee (chips and salsa, WOW). Rooms are very old with no plugs except behind the bed (its 2019). We are pulling all our meetings and stays with this place.

Beautiful hotel! Staff is welcoming & ready to assist... Refrigerator in each room... No complimentary breakfast... Parking $22/day.
The views from the front-facing- hallway balcony is gorgeous!!
Excellent location for conferences, meetings, parties, etc

They didn't have our rooms ready upon arrival even though they did know that we were arriving on January the 11 for our 2018 Oreilly Auto Parts manager conference.

Simply awesome. Every thing you need and I do mean everything you need is captured in one place.

Beautiful hotel, huge conference center. Hotel rooms have adequate spacing and amenities. Very nice shops and great food at on-site restaurant BUT seating is far too limited!! Check-in was a breeze, Staff were friendly, attentive and accommodating.

Really large hotel/resort. Room and bathroom are clean. Plenty of restaurants in the hotel. Don't understand why there are windows in the room facing the hallway, though.

The location was great and the view as well. The staff was adequit in service for the event.

Excellent hotel. All amenities are of high quality. Service and staff attentive.

Vary nice hotel and clean rooms and nice art and service good made service

Nice rooms and conference halls were spacious and well put together. Food left much to be desired but the staff was friendly.

Customer service has massively decreased in the last year.

Absolutely massive hotel, looks great - it's very clean and smart. It just felt like it was lacking in atmosphere a little bit.

Every wish and desire is pre anticipated At this hotel! If you're needing a great getaway this place will transform you to another world while being right in your backyard! The Best of the Best

The Hilton Anatole in Dallas just keeps getting better with age! Stayed at this property 30+ years ago and as recently as 2017 & 2018. First class accommodations and staff always, highly recommended when in Dallas!

Thank you for serving our troops! Visited friend being deployed to Afghanistan and saw troops returning from deployment! Beautiful decor and great service!

Received an email directly from the Anatole couple hours ago advertising from $99 during spring. Chat/spoke too 5 different people, no one knew about the email. REPEATEDLY asked what days were available for that price (I figured that price was too good to be true). Supposedly spoke to a manager, he hung up on me transferred me to someone else that had no clue. Was given prices over double,
Honesty goes a long way, didn t expect that from the Anatole. ...... On another note, after multiple calls to the Anatole this year, it is a STRUGGLE almost every time to understand the people on the phone. I understand having an international staff but fluent English/communication should be priority

Stayed here for a conference a few years ago. The room was nice. I fell in a poorly lit area, at night on a crappy sidewalk about 100 feet from the hotel door. I broke my toe and two fingers, one of which still hurts. So bleeding from my knee and foot I hbbled into lobby with a hole ripped in the knee of my slacks. Front desk said they couldn't help with an ice pack or bandaid (they were clueless) it hurt so bad I went to concierge who could've cared less and said I could only get one bandaid. I emailed the manager owner whatever and they said sorry and would look Into lighting. They didn't offer.anything but one bandaid, the fall ruined my trip and I hurt for a good 2 months bc of it. I think a hotel chain this large could've at least replaced my pants! I should've sued them. Hopefully they got more bandaids or better yet, bring your own

We went to the Peppermint Park event here. The hotel was fantastic very well decorated. The Manager was awesome in helping us out. Santa and Mrs was so sweet with our 13 yr old Autistic daughter and our 8 month old granddaughter.

Very kid friendly atmosphere for a hotel!! My kids love this hotel.

Fantastic, fascinating resort with an incredible Asian historical art collection from the 1800s. Beautiful zen garden and fountains. Inspired in Buddhism. Such a nice, relaxing, inspiring ambiance. I love it so much. I didn't want to leave. I haven't saying anything about the amazing fun pools, spa, restaurants, cafes. Beautiful rooms and bathrooms. I can't have enough of this esoteric, eclectic atmosphere. I really would love to go back and stay longer.

well we just arrived at the hotel. pulled up at the door and everyone looked but nobody helped with the bags. Then we were asked if we needed a trolley we said it would be a good idea but it never came.
went to check in and there were 5 groups waiting and 1 person on the desk. finally another turned up after 15 minutes.
WiFi in the room is soooooo sloooow.
not a good start let's see if it gets better.

Great hotel do a conference. Lots to do in the area.

Rooms and services we're well suited to be adjusted per guest to comfort. Bars and restaurants were great with service and hospitality.

Conference room was clean. A.C. was refreshing. Food was meh. Staff was generally friendly. Plenty of parking. This Hilton was fine for a company weekend conference.

Nicest hotel I have ever stayed in. Great amenities. Nice staff. Good room service.

A-kon was great but some poor choice were made for some of the stages causing major traffic getting around I loved the hotel and the staff were extra helpful

Good location. Beautiful common areas museum like art and statuary

Was here for a convention and will opt to stay at a different hotel next year. Most of the staff was polite, but many were uneducated about the hotel's policies and practices. We ended up being charged three different times for parking because a woman behind the desk gave us bad information. Not to mention parking cost us $40 a night - ridiculous! Also, we're fighting a $60 that no one at the hotel seems to know what it's for! There were numerous charges on our bank statement that were not on the receipt the hotel gave us, and it's giving us a lot of grief to find out what they are because no one at the hotel is willing to talk to us. The valet workers were also incredibly rude on check-out day - so rude that I was fuming the entire 5-hour drive home. Also, I am quite perturbed by the fact that we paid $199 +tax a night for our room, only to find out when I got home that non-convention hotel guests paid $129 for the same type of room we had. The Hilton is a beautiful location, but it's definitely not worth the hassle we've been dealing with since we came home.

The ambiance is amazing. The artwork is mind-blowing. The service is all Hilton.

The service is wonderful and staff is extremely helpful. The restaurants are a bit pricey,but it is expected at a Hilton. This is our third year to stay and we haven't had a bad experience yet.

Very nice hotel, charged us $5 for a Banana. Banana was good, but not that good.

Nice but expensive.