Heron Agency Reviews

Attentive, polished, professional, Heron PR has elevated our media placement and we couldn't be happier. With specialty in the performing arts, these ladies are experts in this niche!

I'm beyond thrilled that my business chose to work with Heron for our PR needs, and have been extremely satisfied. I work in Sales and Marketing for a large restaurant/bar, and from the second we signed on with them, Heron's team worked religiously to secure press releases & various other media content pieces, as well as just developed a general positive buzz about our place. We signed with them prior to our opening, and while I was impressed with how much press they garnished for us pre-opening, i've really been impressed that it hasn't slowed at all; even after a month of being open we're still seeing new pieces they've secured multiple times a week. They have a fantastic portfolio of clients of all kinds, which really speaks to the caliber of their work. Their entire team is highly responsive, even in off hours, and they are always committed- even when it means showing up at 6:00 a.m. for a news segment. Their professionalism is unparalleled and you can tell each one of them truly cares about what they do. In my past experiences, PR was always something to do internally to avoid the cost, but Heron has changed my view entirely and is worth every penny.

From start to finish, Noreen + and her team of PR professionals managed and oversaw the key details of our project. Faced with months of challenging deadlines and updates, it was imperative that a solid team of media-savvy individuals handle the main aspects of our public-facing messaging. With a bang, Heron's team started immediately and within 48-hours of our initial meeting, they already begin generating positive hype + buzz for our project. They were all exceedingly personable, detailed, and profoundly professional. Our main goal was to capture attention and reinvigorate our brand's recognition nationally and locally, but their efforts far surpassed this. What started as a short-term project has extended into a continued relationship of ongoing success. We now capture the attention of many local and national publications, with the right information reaching our key audiences, and we've witnessed that translate into improved business dealings. I cannot say enough positive things about the diligence and dedication the Heron Agency demonstrated and we are eagerly looking forward to continued success. Anyone looking to improve overall client reach and generate successful publicity for their brand should absolutely consider Heron Agency.

Superb marketing and PR agency with the smartest and nicest people in town

Heron Agency Team go over and above to not only meet client expectations but to significantly exceed. They have the industry knowledge and media relationships that are critical to advancing a PR strategy in such a challenging sector. Their professionalism is un-matched. We look forward to work with the team again and I recommend Heron Agency to anyone in need of professional PR.

Such a great work environment! Interesting clients, wonderful colleagues and a real atmosphere of camaraderie and support. Creative co-workers who think "outside the box" to create innovative public relations programs and a roster of blue ribbon clients throughout the city and country, that we are fortunate to represent. So proud to be a part of the Heron Agency team!

Heron Agency is a great place to work in Chicago. All of our team members are dedicated and driven to exceed both our agency s and our client s expectations every day. Heron agency has the pleasure of working with thrilling clients, as well as creative and enthusiastic employees. Heron Agency also has an incredible office environment. From unique benefits, to company-wide events, Heron Agency is a welcoming, comfortable, and exciting agency to be a part of.

Fantastic PR agency with a super organized and dedicated team! They have helped to create billions of impressions for our business and incredible media opportunities. I would 100% recommend their services for anyone looking for PR support!

I've used the Heron Agency for our publicity needs for over a decade, and I cannot imagine a better P/R firm. They have the contacts needed to get the world out. Noreen, Lianne, and the rest are simply first class folks.

I have worked with Heron Agency over the past several years on a few shows in Chicago and I am pleased to tell you that they are awesome! I could not be more pleased with the publicity they have secured for us for my current show Waistwatchers The Musical! They are a wonderful caring, supportive and proactive team of professionals that you will be happy to have promoting your event.

Heron has been great to work with. The ladies are always responsive and very creative. They are always available and super fun! They do a great job at communicating and following up. They do a fantastic job with The Rose Hotel and we will continue to work with them for many years to come!

Nobody does theater PR better than Heron Agency! When they commit to doing something, they actually get it done. Noreen's staff is highly professional. They are creative and most importantly, they are honest. We have been pleased with the strategic guidance we have been given for our shows.

Russian Tea Time just 25 years old and we wanted to share the excitement with the wider community and put the restaurant "back on the map." We are also going through (positive) transition of the original owner, Klara Muchnik, retiring and brining in new partners who are energetic, innovative and are setting the stage for the next 25 years of prosperity and bringing joy to Chicago locals and out of towners. Part of this transition is going to be shutting down for a three months remodeling. The challenge was to communicate to the general public that we are closing doors temporarily and for good reason. Finally, we are somewhat a latecomer to a social media and online marketing universe and new we needed to have online presence and do the outreach to media and influencers. After having done an extensive research on local PR & Marketing leaders, we've selected Heron Agency. We've retained them for a three months engagement. Noreen, Kathy, Annie, Shannon, Kathleen, Derek, Megan and others- have proven to be a consummate professional team that works in unison with single focus on and ownership for the success of each client. I think what makes a successful client-PR agency relationship is the communication and results. We've gotten great communication - from kick-off, monthly reviews, reporting on each win, client newsletter, scheduling and thorough follow-ups media and influencer appointments, timely responsiveness to email communication. I'd describe Heron Agency as such: integrity, competency, connections, influence, results and worth every penny.

These guys are consummate professionals, they have many initiatives and are really agressive about going after every opportunity for our business. We ve been thrilled with their output and responsiveness thus far, they are a cut above.

AMAZING-AMAZING-AMAZING Team. Top of the line work and professionalism. Extremely communicative and hard-working. We couldn't have been happier with the job they did and the help they provided to our company throughout our 2+ month long marketing and PR campaign. HIGHLY Recommended.

We have used Heron Agency for years because their team is professional, quick to respond and knowledgeable. They have an amazing reputation in the industry and connections with key players. Heron Agency also cares deeply about their clients and works around the clock to get the job done. I can't say enough about Heron Agency and would recommend them without hesitation.