Heathrow/Windsor Marriott Hotels Reviews

The food is fairly good by chain hotel standards and the portions generous, though the pricing isn't cheap. The room decor is a little naff and could do with some modernising but is more than acceptable. They have an onsite gym and swimming pool too, in addition to free WiFi (I assume for all guests). Whilst the experience isn't "rock your socks off" it's up there with the better of similar hotels within the same price band. If I needed to stay in the area for the night, I'd be happy to stay here again.

A nights stay for work; room was adequate, bathroom a bit pokey but bed was very comfortable. No vegan dinner options and very little to have at breakfast. Staff seemed friendly enough.

Average hotel for quick night stay over if u want to fly out next day. Friendly staff

Bar was pleasant but service was slow. Paying for parking was a bit much

A mediocre conference venue. Good size but could do with sprucing up, and the food and drink offering wasn't up to much.

A very pleasant experience, good value, good breakfast. Staff excellent.

Excellent staff. Welcomes immediately with my 3 children and made to feel very welcome. Staff were amazing with the kids and myself throughout the hotel. Littl ein the expensive side hur would still definitely recommend. Great sized rooms too. Home from home. Thank you for a lovely stay.

Comfortable Marriott rooms located near Heathrow. Great pub, restaurant and two story gym. Wonderful staff. Always enjoy my stay there.

Nice traditional hotel to stay near Heathrow in London. Spacious rooms with big windows.

The hotel is quite remote, but the beds are comfy, rooms are clean and they have a great bar which shows live sport during the season.

A nice place with a pool and a gym. Has a shuttle bus to the airport from where you can get to the city by train.

Could use a refurbishment, getting a tad shabby here and there but still a good Marriott experience.

Very comfortable and spacious rooms, parking available and also close to the motorway.

A clean and friendly hotel. I attended for a weekend conference and was very well looked after. Options at breakfast were particularly good.

Staff was really nice. Room and facilities were fine. Great breakfast buffet. Hotel overall is nondescript and a bit dated.

Awesome place. Well located near the airport. Highly recommend it.

It's an ok place. Maybe others will give it a 4 stars, getting outdated and the place is remote and not easy to access.
However staff is nice.

I like it.. Everything was clean with nice personal..

1. Don t provide free wifi.
2. Hard to get to city.
3. Water pressure is very weak.

Nice Location and a short drive to the train station. Walking distance to malls. Heated bathroom floors and friendly staff.

It's close to the airport, rooms are clean and beds are super comfy. Staff is very friendly and smiling at all times. The one thing which is very disappointing is unfortunately the food- not fresh, not tasty at all.

Great breakfast. Very nice/clean room. Good service.

Stayed here prior to visiting Legoland - ideally placed and reasonably priced. Staff were very efficient and friendly. Pool and gym very good. Had food in the bar with two children in tow and both the service and food were great. Difficult to fault.

Needs more transport connections to the airport and tastier food options for those prices. The other Marriott just a couple of miles east has better food.

I use the gym at the Marriott. Friendly staff, clean gym and clean pool. Highly recommended. Don't rush to join. Keep calling. They have some great offers, occasionally.

Cheaper to use room service than to eat at the bar. Rooms clean, and quite comfy. Breakfast was a bit busy and noisy but plenty to choose from.

Not a good hotel , no free wifi ..... Needs improvement

The room was mainly cold, had to leave heater on just to stay a little warm. The heater only warmed half the room, the main seating area was not getting much heat. I had to get second duvet around 3.30am, I woke up cold and had to wear woolly hat, jumper and bottoms in my room to stay warm. Leaving the heat on, meant the air con was on and breathing that in most of time did not feel comfortable. There was an extra door in the room, which is apparently connected to a meeting room; how unprofessional is that. In the morning I was hearing a lecture for a training session. This felt creepy, uneasy and didn't feel private; also cold on the touch of the door. Ive also noticed a broken socket which is open, close to the sofa and curtain causing a fire hazard. A fridge with no light working. For viewing, I've attached a picture of all the issues mentioned.

Marriott is not what it's reputation says it is. I couldn't stay comfortably all night and feel at unease being here.

Had a great stay at this hotel. The service was fantastic and our children were treated like royalty throughout our stay. Thanks to all the hard working, courteous and friendly staff.

So I can't tell you much about the hotel bit itself appart from the fact that the reception staff is very friendly. I only use the gym part of it as my company has a deal with them. The Gym is awesome, very clean and with very modern equipment. Clean locket rooms with everything you need AND individual showers. The gym is 10/10 for sure and I love using it.

Brilliant!! The staff were amazing they entertained my children and the room was just heaven

Great location, modern design, very friendly staff.

Customer service very good, stay conditions good, location great atmosphere excellent

Stayed here a number of times. Rooms are very clean, staff are friendly and facilities are good including the restaurant and gym

We use this hotel when visiting London and get the train into city love it x

Welcoming, clean, tidy, good food, nice staff, good enough for conferences and meetings with enough sugar at break times for a school of kids! The gym is good but could be modernised, pool isn't for keen swimmers as it is too small. I've stayed for 8 nights in the last month and I'd still come back.

Hotel and rooms are nice. But there are always lots of children at the hotel and the hallways can be very noisy.

Basic hotel with good proximity to Heathrow, Slough and Windsor. Everything is aqeduate.. nothing fancy.

Nice hotel that's kind of in the middle of nowhere I wish they had had some plugs next to the bed for my cell phone but overall pretty good

the hotel is okay at best. the rooms are really small but quite old. there is nothing i mean nothing to do around this hotel. you even have to take a taxi to the metro in order to get to london!

Hotel is situated at quite and calm area, outside city. Hotel seems to be very nice but it's quite old and that is clearly visible through old and faulty lifts and interiors as well. While moving out of hotel premises in a car or a cab it's almost 1km circle around hotel before you can come out of hotel. Security seems to be very poor, anyone can reach to any room with no questions asked.

The Christmas decorations were beautiful but staff were not very well informed eg they didn't know if there was a cloakroom

Wifi is at a charge. Shame as it's part of every day life now and they use it as a chance to rip you of by charging for it.

I went stayed at the marriott winsor for a work event. The staff were amazing and couldn't do more for you. The hotel was very clean and there was ample parking. The food was also really good

I don't usually review hotels but I think this one is worth a mention. Although I've never stayed here, I regularly user the conference facilities. The venue is well equipped, the staff friendly and extremely helpful - they really do go the extra mile! The food is fantastic and I always feel at home. Considered rocking up in my dressing gown at one point, but thought that may be unprofessional?!!
VERDICT: Definitely recommend!

Dingy and dated reception, staff allowed cabin crew to be served first before genuine paying guests

Staff and supervisors of the spa have no idea what they are talking about and contradict one another.
Still believe im wrong (couldn't care about the customers)

Back in August I was with my family, we mist a connecting flight to JFK. British airways told us to stay in this hotel for a night, lemme tell u, this was the worst stay I ever had in a hotel. There was a spider above the hotel room door, there was a blood stain on the mattress, and the dinner was horrible, the breakfast was ok. I m never taking a connecting flight ever again!

Very impressed. Not expensive very good staff. Huge TV in room. And very good breakfast spread. Stay in a lot of hotels with work and this was one of the better

We got a little upgrade to junior suite which is very spacious, a king and 2 double sofa. The reception staffs are very helpful and friendly. Not scoring full 5 star as it was let down by the restaurant serving crew, the service is close to rude if I would to put it. Hotel is a little dated and long due for update to match rest of other Marriott standard.

Stayed for 3 nights, service is excellent, hotel and restaurant is also very good, a bit pricey, but it's a London hotel. Only issue was the parking, get there early or you'll struggle to find a space, think a lot of the guests use it as airport parking. Would definitely stay again.

Pricey but friendly. Pool and Sauna area was superb.

Rooms could use a renovation in some places. But otherwise clean and good service, always warm water, desk, free WiFi, swimming pool, sports hall, concierge service, safe and someone at the reception is available 24 hours a day and is always nice., In-room dinner on request. Own restaurant, but we always ate out of the house. Each room has air conditioning, but it was a bit noisy and the room service always set it back to 15 degrees.

The breakfast was excellent, pretty much every kind of breakfast was offered here, which should satisfy all nations.
Lots of choice of sausage and cheese, as well as various rolls, tost, croissant, jam, fruit. Eggs (cooked, scrambled eggs, fresh omelets), pancakes, waffles, muffins, beans, bratwurst, yogurt, fruit juices, ... and of course coffee and tea.

The rooms were very noisy, we heard every conversation in the neighboring room or in the hallway. Since the hotel is quite large and we only had a "neighbor" for one night, that was rare.

Oh and: There was no toilet brush in any bathroom.

Clean and welcoming, with attentive staff. Car park is mildly annoying.

Great value for money rooms amazing great breakfast

We only stayed one night. The hotel could be maintained better. The bathrooms are not renovated. But the biggest problem we had was with the air conditioning. There was a constant rattling sound from the window. Our room remained hot all night plus the sound, we could not sleep at all. The bed was comfortable. We had to pay 15 GPD after parking at night. In other hotels in London they did not make us pay for parking.

Attended briefly for breakfast. Food was lovely, service from staff, location and venue was great

This hotel could do with updating. I have stayed in Marriott Hotels world wide and this is probably the lowest standard I have experienced.
The staff are friendly and will do their best to accommodate your needs.

The hotel is located close to Windsor, but rather far from downtown. The staff are amazing: friendly, welcoming, and warm. The rooms are on the larger size and has all the amenities you may need.

Staff extremely helpful, room was clean, complimentary towels, shampoo, conditioner and shower gel. Room had a safe, fridge (MT), kettle and selection of coffee and tea's. Hair dryer was bolted to draw with limited length of power cord. TV, WiFi . Didn't use gym or pool etc. Breakfast selection was continental or full British, fruit cereal etc.....it will fill a space and convenient. Parking available around the hotel?

Went for a baby swim class. Class was great but pool was cold, dirty and changing facilities are awkward and very cold for babies.