Hawthorn Hotel & Suites by Wyndham JBR Dubai Review

Large and beautiful view , i like the thier services and standard, one of my highly recommended hotel in Dubai.

SUPERLATIVE! Everything was very nice and very clean.
The rooms are large and the apartments very generous (including washing machine), daily cleaning, water bottles, etc.
As for the food, I have only words of praise, the chef or the chefs every day have delighted us with different dishes, which more than appetizing, tasting no longer talk. I would like to thank and wish them all the good in the world. (in a word Professionals)
We also reach the staff, who make your stay at this hotel as beautiful as possible, all the time with a smile on your lips and responsive to any desire of ours.
We wholeheartedly recommend this hotel and will be glad to return.

The staff is very amazing and the service is lovely

The place has easy entry and exit from dubai and abu dhabi both

My family had an awesome stay at this hotel. The access to the beach is an added value but it s the service that made us love the hotel even more . Hassle free from check in til check out. I love the cookies . Kudos to the Arshad , norena and to the housekeeping staff. They are such gems to the company. It is not just the facilities that make up a good hotel, it is the quality of the staff. Hawthorn is so lucky to have them.

Good hotel, but the breakfast was nothing to write home about.

Very clean and spacious suite! Will stay here again when in Dubai! Walking distance to the beach and mall! Perfect location to have fun in JBR.

Absolutely horrible ! The staff here is incompetent at best , I didn't feel like a valued customer at the restaurant. I spoke with the manager and the manager assured me everything will go better the next time .
The next day, I asked for an order of eggs by the chef; I waited about 15 minutes the food was cold and it was the wrong order. the manager was nowhere to be found . STAY AWAY FROM HERE try the sheareton or the Hilton

Really great both for its position and for the excellent value for money. A stone's throw from the sea, very friendly and helpful staff. Highly recommended

lovely hotel! from entrance to room perfect. Staff so friendly, in lobby you can try welcome drink traditional arabic coffee with dates, if you are going to the beach dont forget to ask free towels and umbrella. Breakfast rich and tasty. Rooms clean and nice smell. I will recommend you take tours and tickets from lobby travel desk, cause its cheaper, that in park entrance. Have a good time!

I stayed with my family, we enjoyed the hospitality, the large rooms and the wonderful staff Arshad was really eager and eager to help out every time Otam and Prada
On the bell desk it was very helpful, and Busan's manager made sure that the stay would be perfect. The reception staff Imelda and Trisha were always welcome with a great smile.

Excellent Very close to the JBR and the beach custom clean and beautiful view very sweet deal sophisticated

Good room. Room was upgraded from booked room. Good breakfast, but had to pay.

I had a great week the service was very good as well as the staff, a special to Norena and Arshad, very kind and welcoming.

Very good hotel!
The rooms are really nice and clean. Pool and service also fine..

Hotel is wonderful and staff is very generous, especially mr. Sonu from the restaurant! Also, everyone are great!

Usally the idea of a Staycation is to book a Hotel away from the City, enjoy the long drive, Swimming , Family time & then be at the rooms or Hotel after Sunset & maybe just venture out for Dinner.
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This Staycation was different cuz it was within the City and at a residential area..We absolutely loved the Stay here cause even after enjoying the Hotel during the Day, there was much to do at night also .
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With beautiful views of the AIN DUBAI (which translates to Dubai Eye) & Located at a prime location, Ramada JBR is one of the properties which is an ideal spot to experience the City at its Best..
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Relax & unwind by enjoying the facilites at the Hotel including Swimming Pool, Kids Play Area, Gym, Sauna, Jacuzzi & explore the location with destinations such as The Walk, Dubai Marina, Blue Waters just a few miles away ..
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An ideal spot for yourself & the family or for someone visiting to enjoy leisure activites, experiencece the Metros, Trams, the Beach, & the JBR overall ...
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Excellent Customer Service at the hotel ..Absolutely Courteous & polite..
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Highly recommended Staycation

Nice and clean hotel but very luxurious, very ordinary

Bad compared to the hotels on the side of the price and mattresses and the organization of rooms the most beautiful place only

decent place to stay in house hotel menu has limited option

Large apartments, reasonable price and location on JBR

Great hotel we were family with children in base age all is conducive and arranged for trips with family and couples. <br/> The hotel is located close to all amenities is really ideal! The hotel is extra high-end service this hotel has nothing to envy to the greats!
A little nod to our housekeeper Analisa who was great the room been very very very clean always impeccable hygiene always smiling, nice with our children. All the rest of the staff are impeccable we strongly recommend this hotel level value for money there is nothing to say!
The swimming pool is still sufficient at good temperature staff give towels no need to go down with towels there is always available! <br/> I was very surprised by lifeguards on the lookout for the slightest danger c is safe he does not let go of the pelvis!
The restoration at the pool is not very expensive and we eat very well in the deck is served by Sonu an adorable waiter who does his best always in a very good mood a real pleasure !!
Super 9j on the spot we will come again!

Great location for the JBR area but to far from everything else in Dubai and the furniture is old and didn t have a fridge inside the apartment!!

Super Friendly Staff, Indika on check in and Norena on check out were just wonderful. Will love to return soon.

Beautiful and quiet featuring a JBR experience for families

rooms are spacious but looks very dirty.
the staffs in FLAVOUR RESTAURANT were inattentive and need to ask them every now and then and they don't know how to assist their guests.

Not wanting to rent an apartment on JBR, but wanting to live in apartments with a full-fledged kitchen, hotel service, well, and have access to the beach in a few minutes walk, as it turned out, they made the best decision by choosing HSW:
1. One bedroom appartment of 107 sq.m. with two bathrooms was quite spacious, although initially a bit uncomfortable ..
2. Having bought groceries in marfine on the marina (there is a small shop in the same building and an excellent supermarket in the next building) they often prepared themselves, they provide the necessary basic utensils.
3. Nice clean hotel, polite and helpful staff. Thank you Sonu and Maha, although everyone is five plus :)
4. There is a small pool. A coffeeshop, spa, trainer ... for a particularly picky one.
Separate item number 5 regarding access roads / entrance / hall to the hotel: absolutely inconspicuous, from a parking lot, a small, no huge chandelier, but with a welcome drink, different sofas and even something like a Berber corner with corpses.
Pysy. Towels are delivered to the beach in a hotel bag and an umbrella.

The room is very good in terms of space and ambience. But there are some important amenities that should work during stay.
1. Even when the AC is off, the room is colder than the beach. The staff tried to fix but couldn't find the issue.
2. The kettle was not working, the staff brought a new one but then when switched on there were sparks behind switchboard.
3. It takes long time for water to get hot. (Approx 20 mins)

Our stay in Dubai at the Ramada jbr hotel was excellent excellent hospitality and professionalism of the staff at the reception in particular Ahmed for his availability with us thanks to his knowledge of the Italian language Giovanni and Anna Rita

I had an amazing experience staying at this hotel. Both the hotel and the staff were excellent and I would not hesitate for a single moment to recommend this hotel to others. I would particularly like to mention 2 names, Chamara (the manager) who upgraded me to a suite :-))))) and Oscar (at the concierge desk) who went above and beyond to help me locate the different places in Dubai. They also have amazing breakfast! JBR is a great location in Dubai with a billion things to do at walking distance and I am so glad that I chose Hawthorn at JBR for my stay in Dubai this year :-)

The hotel is very good in every way and its location is very excellent and I would recommend it

It was amazing staying here ... Staff was friendly and amazing location less then a mile away from beach

Seaview aparts are not really Seaview, constructions are there. Beach is about 2 mins. A lot of restaurants next to the beach. For family people it's cool and comfortable.

Beautiful and distinctive hotels in the place and the decor and all specifications.

Thank you for your nice and direct response from the hotel management and wait for the invitation :)

Very excellent, good service and convenient location close to the beach and services

simply bsuperb. spl thanks to the staffs out there who made my wifes bday surprising and memorable one.

Many options in JBR are much better. I stayed twice at this hotel and the last time was just last week for 9 days. While the infrastructure is okay and the staff is adorable and helpful, the expected level of service is not there at all... You can be disconnected any time from your internet and have to go to the reception to reactivate it, not convenient and frustrating when you work. You have to put your shower at max for at least 10-15 minutes before you get the first drops of warm water. The fridge was not working and had to be replaced. The room was not the one we booked and was smoking, we still had to stay there for the first night until they upgraded us to a much nicer room. The hotel entrance is in a parking... That's just a few example of the many issues we had. I will definitely not return there and I do not recommend this hotel.

Their best location .. decor and design is good .. the fridge is small compared to other apartments and also the kitchen is few and incomplete

Service and location are good, rooms need huge upgrade

Lovely stay. Really good facilities. Excellent area.

At the end of the walk , 5 min or less to the beach , parking available for free

The guest service is excellent but the room did not suit me and the lighting was very troublesome

One of the best hotel on JBR, and the thing which make this place special is the staff, they are always eager to provide assistance with a big smile, starting from the entrance till the room each and every staff you will meet will me doing their best to make you feel at home.
Anirban in fitness center was very knowledgeable and attentive. Bhushan was always there to make sure we were comfortable.

Hi ! Thank you very much for your service and support it was awesome! Especially Mr. Bushan the head of the reception he is professional and smiling ... and thank you for the young Moroccan man Mehdi room service he is kind
The room is clean, spacious.
See you next time.

The place is amazing and I would recommend it ... in the heart of JBR

Perfect Location, Superbly Friendly Staff, A must visit.

No cleaning services. Aside that, I enjoyed my stay with friends.

Good hotel. Clean, cozy, close to the beach. I recommend.

the bed is so good made it, clean. everything perfect

I went to hotel for meeting with my friend that meeting was very nice and with woderful decuration my experience was really cool there

Fast check in & check out front desk was really helpful and caring good location, beach is very near and food was also amazing.

Their version of festive christmas eve dinner. Compliments to the chef for serving burned chicken nuggets, lamb biryani without lamb, etc

Bad service. Bad Food.

Good cleaning, plentiful and tasty breakfast, kindness of hole staff. Special thanks for their professionalism and kindness goes to Mr. John (room cleaner) and Ahmed from Egypt (receptionist).

Nice place to spend time with the family.
Great location..and staff . Sure we will be back again

Hi Please Avoid Montassar Nefzi from this hotel he does not know customer service, threatening us to cancel our booking with less than one day before our booking. He is the first person I meet for all Ramada hotel does not know how to treat customer.